Customer Service Manager

Objective

Seeking a position at an office that carries out their business in a

friendly and professional manner.

Experience

Front Desk Coordinator/Receptionist / Artistic Director

Managed and coordinated front desk of busy downtown boutique salon

Greeted and checked in guests with a smile, accepted and managed payments

and billings

Answered phones, made appointments, answered questions, directed staff and

guests, checked out guests, caring for their needs and any future

appointments collecting payments, distributing tips, recording appointments

and financial transactions in computer

Maintained salon in immaculate condition, set up and cleaned up for

services to prevent running behind

Designed front display windows and decorated salon to keep it fresh and

aesthetically pleasing

Responsible for ordering and tracking inventory and knowing and selling

retail

Receptionist /Tour Guide 2008-November 2013

Greeted and received guests

Gave guided tours of facilities that lasted upwards of two hours

Answered phones, transferred calls, mailings, spreadsheet and word

processing work

Ordered, stocked and recorded Inventory

Apartment Complex Manager

Collected Rent- balanced and deposited account and deposit slips, over 100

tenants

Answered phones/Sent notices/balanced accounts

Education

College courses/College seminars/ Specialized Training programs /Vocational

College 2003-Present

Business courses, computer courses, training courses in Microsoft office,

and finances

Skills & Abilities

People skills, extremely experienced and skilled in customer service

dealings, ability to multi task, quick and eager for improvement, fast

learner, quick and accurate turn over of tasks and paperwork, ability to

successfully sell products and services, quick responder to questions and

problems, fast typist, strong leadership skills, enthusiastic, hard

working, flexible and well rounded, strong communication skills, highly

organized, responsible, energetic, self-motivated, computer savvy, easy to

get along with as well as an overall happy person.

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