MARK RENDA
** ******* ****** ******, ** ***** Cell 862-***-**** Email acbyh4@r.postjobfree.com
OBJECTIVE
To utilize my skill set in a professional environment that will allow me to expand and sharpen my
abilities to learn even further, while contributing value to the company for it's future growth and
advancement.
PROFESSIONAL EXPERIENCE
Goldman and Warshaw PC - Pine Brook, NJ (April 2010 – June 2012)
Collections Account Representative
• Collected over 1.4 million dollars in 2011
• Maintained an average of over $100k in collection totals per month
• Proficient in handling consumer and commercial credit collection at varying
stages of litigation for large, high-profile clients
• Received and made over 100 calls per day to debtors and clients
• Skilled in skip-tracing and locating employment information
• Resolved conflict, settled accounts, and accommodated balance inquiries while
documenting pertinent and time-sensitive information within company files
• Maintained trial calendar on a daily basis and worked closely with attorneys on
corresponding litigation accounts
• Determined reasons for overdue payments and delinquent accounts with
debtors in a professional and courteous manner while formulating appropriate
strategies for cost effective resolution
• Knowledge of FDCPA laws
Barrington Press d/b/a PIP Printing -Paramus, NJ (December 2007 – April 2010)
Bindery Operator/Driver
• General bindery and machine operation
• Skilled in making plates for press
• Specialized in high volume accounts that required accelerated turn-around
• Handled all shipping and receiving as well as scheduling of UPS and FEDEX pick ups
•Drove company vehicle to deliver finished jobs to all clients
Safelite Auto Glass - Hasbrouck Heights, NJ (December 2004 - April 2006)
Auto Glass Technician
• Installed and repaired windshields on various types of vehicles in a mobile
field environment
• Met qualifications to be certified as a repair technician through the National
Glass Association of America
Quest Diagnostics - Teterboro, NJ (March 2002 - October 2004)
Billing Associate
• Received and processed all incoming bank statements and insurance payments in
accordance with company policies
• Separated, added, batched and logged collected data into precise and organized
spreadsheets for cash application
• Provided on-site support for supervisors during various department projects
• Named departmental fire marshal for company safety drills
EDUCATION
Bergen Community College - Paramus, NJ (2000 – 2001)
Communication Studies program