Sales Manager
Resume:
JAY DAVID PERLSTEIN
**** ********** ***** **********, ** 35210
******@***.***
PROFESSIONAL OBJECTIVE
A sales/management position with strategic, operational and financial
responsibilities.
SUMMARY
Over eight years as Director of Operations for a multi-unit restaurant
chain with progressive and increasingly responsible positions in expansion
and growth. Maintained restaurants in top ten percent of sales system-wide
while increasing customer base and return sales. Able to work with diverse
employees at all levels of an organization. Able to function in fast-
paced, high-volume work environment with excellent planning skills.
Specific Responsibilities included:
Control Food/Labor Percentages Payroll
Inventory Control Bank Deposits
Sanitation/Health Employee Hiring
Training Marketing
PROFESSIONAL EXPERIENCE
REGIONAL MANAGER
Great American Cookie Co., Birmingham, AL (2009 - Present)
Gourmet Cookie Franchise Management Company: multiple sites throughout six
states
. Manage the company's Georgia, South Carolina, Mississippi, Tennessee,
Kentucky and Alabama market stores with revenue of $7.5 million.
. Reviewed scheduled labor, payroll, baking production and waste sheets to
maintain required P&L percentages. Supervised all location food and
paper purchases to maintain adequate par levels of all operational
supplies.
. Reviewed monthly P&L's with each management team to develop strategies
and options to enhance performance.
. Reduced same store labor costs by 1.5% through training and developing
work station circles to eliminate employee overlap. Reduced the use of
operational supplies by 4.5% by creating a review system that kept costs
and usage in front of the management team.
. Interviewed, hired and trained new managers as needed in each market
. Performed/Reviewed complete month end inventory for all market stores to
develop costs for P&L usage.
DIRECTOR OF AREA OPERATIONS
Golden Bird Enterprises, LLC, Birmingham, AL (1995 - 2009)
Fast Food franchise Management Company; multiple sites throughout Northern
and Central Alabama
. Develop and manage the company's Northern and Central Alabama restaurants
with average annual revenue of $1.1 million (Krystal Fast Food
Restaurants in Athens, Cullman, Hueytown, Pell City, Moody, Northport,
Priceville and Trussville and Baskin Robbins Ice Cream in Cullman) with
active involvement in the daily activities of all markets.
. Reduced customer complaints by over 50% through retraining and zero-
tolerance policy.
. Review scheduled work shifts for all restaurants dependant on hourly
sales; supervise all purchases, including food and paper, while
maintaining strict adherence with state and federal guidelines.
. Reduced shrink by 2% through the use of a production calculator program.
. Develop and maintain weekly P&L for budget applications and forecasts to
maintain top line costs resulting in bottom line profit margins.
. Increased same store average sales by 14% by focusing on customer return
incidences.
. Certified ServSafe Proctor training all restaurant managers. Certified
Safety Officer by The Zenith Insurance Company for Workman's
Compensation.
. Consistently maintained 90+ health rating for all establishments.
. Reduced employee turnover below the industry norm using specific job
station training goals and employee buy-in to team theory through store
unit bulletin boards.
DISTRICT MANAGER
S&W Waste, Inc., Kearny, NJ (1981-1995)
Premier regional hazardous waste processing facility
. Developed and managed the company's New Jersey sales district with active
involvement in Fortune 100 and Fortune 500 accounts, top engineering
consulting firms, and environmental affairs departments.
. Directed and promoted the district sales and support organization with
active involvement in all accounts; implemented pricing and marketing
strategies while supervising five district salespeople.
. Achieved record sales and earnings for major accounts totaling $3.76
million.
. Introduced new sales tools yielding a 25% increase in market share.
. Exceeded sales quota by 110%.
EDUCATION
Master in Environmental Science & Engineering, Florida Institute of
Technology, Melbourne, FL.
Bachelor of Science, Double Major- Biology, Chemistry, University of New
Haven, New Haven, CT
TRAINING
Baskin-Robbins Operations 21-day Management Course, Los Angeles, CA
Krystal Corporate Restaurant Management/Manager on Duty -5 week on-site
training certification, Birmingham, AL
Krystal Corporate Certified Restaurant Manager 4 day course - Corporate
Training, Chattanooga, TN
REFERENCES AVAILABLE UPON REQUEST
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