Gladys C Phillips
Baldwinsville, NY 13027
**************@*****.***
Objective
To obtain a position that will enable me to use my strong organizational skills,
educational background, and ability to work well with people.
Employment History
04/2011 – 05/2012 Kelly Services/National Government Services Syracuse, NY
Assist providers regarding medicare claims and payments
10/2008 – 02/2011 Sykes Wise, VA
assist members with credit card accounts, schedule payments on accounts,
answers questions regarding transactions on accounts
12/2007 - 03/2008 Aerotek/HealthNet Tacoma, WA
Schedule Appointments for Military Medical Clinics
03/2006 - 03/2007 IAP World Services/USA MEDDAC Fort Drum, NY
Assist Chief of Education & Training Division to include coordinate & organize
for quarterly Education Days, maintain statistics for Education Day, maintain
USA MEDDAC portion of NARMC Elearn to include establishing & assign on-
line courses to staff, extract statistic & prepare reports, assist with ILS Voyager,
CBRNE, HIPAA, help with set up of BLS, ACLS, PALS classes, maintain bulletin
board, do correspondence for the Chief, prepare agendas, take & distribute
meeting minutes, assist with organization of education seminars, prepare
outgoing mail, review and forward incoming mail, review Request, Authorization,
Agreement, Certification of Training and Reimbursement (DD1556) for additions
&/or corrections, take telephonic and electronic messages and forward to other
division personnel, create and produce pamphlets for seminars.
11/2005 - 03/2006 Eckerd Pharmacy Watertown, NY
Assist Pharmacist fill prescriptions, check drugs for expiration dates, stock
shelves, assist customers calling in refills
04/2003 - 07/2003 Manpower Fayetteville, NC
Sell wireless phones and wireless plans
10/2002 - 04/2003 Cingular Wireless Fayetteville, NC
Input data, assist customers with wireless accounts
07/2000 - 07/2001 Shaw Industries Inc Dalton, GA
apply chemicals to carpet and dry carpet
03/1999 - 11/1999 Richard Brock Insurance Agency Dalton, GA
Quote and write auto and homeowners insurance policies
06/1998 - 03/1999 Direct General Insurance Agency Dalton, GA
Quote and write auto insurance
Education History
Completion Date Issuing Institution Qualification Course of Study
09/2005 Southwest Florida Associates Pharmacy
College Degree Technician
Certifications
Certification Title Issuing Organization Completion Date Expiration Date
Pharmacy Pharmacy Technician 07/2006 07/2012
Technician Certification Board
Honors
Dean's List, Honor Roll, Student of the Quarter