Gladys C Phillips

*** ******* **** *

Baldwinsville, NY 13027

315-***-****

acbxlb@r.postjobfree.com

Objective

To obtain a position that will enable me to use my strong organizational skills,

educational background, and ability to work well with people.

Employment History

04/2011 – 05/2012 Kelly Services/National Government Services Syracuse, NY

Assist providers regarding medicare claims and payments

10/2008 – 02/2011 Sykes Wise, VA

assist members with credit card accounts, schedule payments on accounts,

answers questions regarding transactions on accounts

12/2007 - 03/2008 Aerotek/HealthNet Tacoma, WA

Schedule Appointments for Military Medical Clinics

03/2006 - 03/2007 IAP World Services/USA MEDDAC Fort Drum, NY

Assist Chief of Education & Training Division to include coordinate & organize

for quarterly Education Days, maintain statistics for Education Day, maintain

USA MEDDAC portion of NARMC Elearn to include establishing & assign on-

line courses to staff, extract statistic & prepare reports, assist with ILS Voyager,

CBRNE, HIPAA, help with set up of BLS, ACLS, PALS classes, maintain bulletin

board, do correspondence for the Chief, prepare agendas, take & distribute

meeting minutes, assist with organization of education seminars, prepare

outgoing mail, review and forward incoming mail, review Request, Authorization,

Agreement, Certification of Training and Reimbursement (DD1556) for additions

&/or corrections, take telephonic and electronic messages and forward to other

division personnel, create and produce pamphlets for seminars.

11/2005 - 03/2006 Eckerd Pharmacy Watertown, NY

Assist Pharmacist fill prescriptions, check drugs for expiration dates, stock

shelves, assist customers calling in refills

04/2003 - 07/2003 Manpower Fayetteville, NC

Sell wireless phones and wireless plans

10/2002 - 04/2003 Cingular Wireless Fayetteville, NC

Input data, assist customers with wireless accounts

07/2000 - 07/2001 Shaw Industries Inc Dalton, GA

apply chemicals to carpet and dry carpet

03/1999 - 11/1999 Richard Brock Insurance Agency Dalton, GA

Quote and write auto and homeowners insurance policies

06/1998 - 03/1999 Direct General Insurance Agency Dalton, GA

Quote and write auto insurance

Education History

Completion Date Issuing Institution Qualification Course of Study

09/2005 Southwest Florida Associates Pharmacy

College Degree Technician

Certifications

Certification Title Issuing Organization Completion Date Expiration Date

Pharmacy Pharmacy Technician 07/2006 07/2012

Technician Certification Board

Honors

Dean's List, Honor Roll, Student of the Quarter

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