Jonathan Miller
**** ************* ** ******** ** 43207
Cell: 614-***-**** ***********@*****.***
P rofessional Summa ry
Creative professional with extensive project experience from concept to development.
Talents include solving problems with solutions. Stepping up with work when needed the
most. Patient when dealing with customers. Leadership with room for guidance for more
experience.
Core Qualif icat ions
• Excel in attention to detail
• Computer proficient
• Quick learner
• Strong verbal communication
• Front Runner Atti tude
• Gives full attention
• Proficiency in inbound calls
• Team liaison
• Extremely organized
• Mathematical Skills
Expe r ience
C ustomer Service Rep
October 2011 to Present
Funai Service Corp.- Receive inbound calls regarding operation and t roubleshooting of
electronic devices. Assisting customers on warranty and repair of their electronics.
O rganizing And Shipments for Parts And Accessories
Warehouse associate
November 2010 to August 2011
JC Penney Warehouse – Columbus, Ohio
Scan boxes to be placed on shelves for the pickers to place into carts...Use electric pallet
j acks for moving products around the warehouse.. Use RF scanners for computer data
dealing with shipping and receiving.
Customer Service Rep
July 2009 to May 2011
Dial America – Columbus, Ohio
Receive inbound calls regarding customer information. Deal with one on one situations
regarding solving a issue with a caller regarding sales and finances.
Education
Columbus Aficent ric Early College
Columbus, Ohio, United States
College Prep/ Business
No Diploma
Relevant coursework: Fundamentals of Communication, Strategic Sales, Retail Marketing.
GPA 2.874. Learned in details on how to run a business and what you need to know to
become your own manager.
Eastland-Fai rfeild Career Center
Columbus, Oh, United States
Adult Education Program
Receive GED: October 2010