Customer Service Sales

Austin "Coty" Nelson

**** ***** ***** **. ( San Angelo, TX 76904 325-***-****(

***.************@*****.***

Career Goal:

You will find that my previous work experience in the Oil Field, has

prepared me to utilize these learned skills to obtain a successful career.

My strong communication skills and desire to excel will make me a great

asset to your company for years to come.

Key Talents

. Ability to follow instruction and be a problem solver, which can save

time and money in the field

. Fast learner in different work environments, which will optimize

production on the rigs

. Solid team member working well as part of an effective team, by being

able to help one another quickly and correctly complete a task

Experience

IRON HORSE TOOLS LLC. Odessa, TX (Established Hydraulic Choke Company)

Assistant Manager/ Field Supervisor/ Sales, January 2013 - December 2013

Was hired on originally as a Service Tech, but was promoted within a month

to be the Sales Representative for the West Texas Region. From that

promotion I was successfully able to build the company's clientele list of

energy companies. In my duration at Iron Horse Tools I doubled the number

of Rigs we had chokes on, while simultaneously managing all daily service

calls while overseeing 10 hands. Selected Achievements:

. Completed extensive training for preparation of field knowledge.

. Communicated with all company man, drilling superintendents, and tool

pushers, on a first hand basis in order to provide full customer

satisfaction.

. Supervised on all rig ups for new package jobs including: gas busters,

flare line, panic lines igniters, drive over, and choke installs.

. As the Assistant Manager I set up all new jobs with proper equipment

and supplies, along with the third party companies.

. Assisted in Hydrostatic B.O.P testing up 20.000 psi and with the

nipple up crews.

TRUTECH WILDLIFE REMOVAL. Oklahoma City, OK (Leading National Wildlife

Removal Service)

Wildlife Biologist, Sales Representative, January 2011 - December 2012

Meet company's sales and quotas while being the first technician to be in

the state of Oklahoma. My job was to set the bar high for future sales

representatives to follow under my discretion. I solely handled all service

calls dealing with new and repeat customers, answering questions and

recommending products and services to meet their needs. Selected

Achievements:

. Completed extensive training in sales and customer service, as well

as specialized training in multiple removal scenarios.

. Developed a solid knowledge of an extensive array of chemicals,

removal equipment, and Oklahoma removal laws.

. Had #1 ranking region-wide sales (Including OK, TX, and LA) for three

consecutive months.

TRIO TREE TRIMMING, Austin & San Angelo, TX (Residential and Commercial

Services)

Self Employed, August 2008-January 2011

Assist home and business owners with needed tree trimming and lawn

services. Ensure optimal quality and customer service. Selected

Achievements:

. Yard clean up, fence repair, haul off and removal of debris, full lawn

care service

. Built the company up from scratch and maintained over fifty lawns a

month

. Always prompt for scheduled services, maintained invoices and accounts

payable

Education

ANGELO STATE UNIVERSITY, San Angelo, TX

. Bachelors of Science, Animal Science, Minor: Range and Wildlife

Management, December 2010

References

Tony Tiejenia Iron Horse Tools LLC. - 361-***-****

Service Tech

Michael Trice Iron Horse Tools LLC. - B.O.P 817-***-****

Tester

Craig Burns AUI Contractors - Project 512-***-****

Engineer

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