Customer Service Technician

Jesus Ramirez

*** ****** ***** **., ******, CA **571

***********@*****.***~ 760/885-7225

Dear Laboratory Manager:

Thank you for the opportunity of being considered for employment with your company as a

Certified Phlebotomist. With that purpose in mind, I have enclosed my resume for your review

and consideration.

I am a Certified Phlebotomy Technician, both State and Nationally, with excellent skills in all

modalities of phlebotomy, and working with a wide range of patients. My skill level includes

securing 30 to 40 venipunctures daily, and 15 in a busy hour. My experience working directly

with people, and providing excellent customer service. I am very punctual, hard-working, self-

motivated, committed to excellence, and take pride in a job well done. I possess a positive and

confident attitude, and this enables me to obtain blood specimens with ease. I believe that I am

the best candidate for this position because of my excellent work ethic and phlebotomy skills.

I look forward to meeting with you personally to discuss how my experience and skills will

contribute immediately to your organization. You may reach me directly at 760-***-****.

Thank you for your consideration. I am looking forward to joining your team and working with

you in the very near future.

Sincerely,

Jesus Ramirez

Jesus Ramirez

558 Orange Creek Rd., Perris, CA 92571

***********@*****.*** ~ 760-***-****

OBJECTIVE

Phlebotomist, Certified Phlebotomy Technician, Patient Services Technician, Lab Assistant, Customer

Service

SKILLS

Bilingual Skills Venipuncture Procedure HIPAA/OSHA Guidelines

Patient Identification Urinalysis Excellent Bedside Manner

Vaccutainer System Specimen Labeling Computer/Typing 40 wpm

Butterfly Techniques Specimen Transport Business Law

Skin Puncture Procedures Customer Service Medical Terminology

Blood Composition Universal Infection Control Charting/Filing

Centrifuge Telephone Etiquette Community Outreach

Finger/Heel Sticks BLS/CPR/AED Certified Emergency First Aid

WORK HISTORY

Phlebotomist Intern: LabCorp ~ Apple Valley, CA 05/13/13 – 05/24/13

Collected a variety of specimens, and particularly blood samples, by venipuncture and capillary puncture,

using vaccutainer, butterfly and fingerstick techniques, from a wide range of patients of all ages.

Secured 30 to 40 blood specimens daily, and 10 during a busy hour. Processed and centrifuged blood, and

prepared urine specimens for lab analysis and/or transport.

Utilized computerized database to accurately verify patient identification and doctors’ orders.

Stocked rooms with laboratory supplies, and maintained a safe and sterile work area.

Personal Trainer: Jesus Ramirez/LA Fitness ~ Moreno Valley, CA 06/30/12 – Present

Provide one on one personal training concerning weight loss or muscle development.

Instruct trainees on proper diet and exercise regimen.

Community Outreach Assistant/Loader: Salvation Church ~ Adelanto, CA 02/01/12 – 05/31/12

Assisted medical staff in providing health education and medical care to underprivileged population.

Taught individuals concerning the importance of disease prevention and control, aseptic technique,

immunizations, and personal hygiene, in addition to missionary outreach with proper nutrition and health

awareness.

Provided first aid attention to patients during emergency situations.

EDUCATION

U.S. Colleges of Health & Human Services ~ Riverside, CA 04/01/13 – 12/13/13

Certified Phlebotomy Technician

Successful completion of hands-on Phlebotomy Technician training program, which included Medical

Terminology, Patient Identification, Venipuncture Procedures, Skin Puncture Procedures, Butterfly

Techniques, Universal Precautions, Blood Composition, Specimen Labeling and Transport, Quality

Assurance, Legal Aspects, Safety Procedures, and OSHA Guidelines.

San Andreas High School ~ Highland, CA 09/2008 – 06/2012

High School Diploma

Jesus Ramirez

558 Orange Creek Rd., Perris, CA 92571

***********@*****.*** ~ 760-***-****

PROFESSIONAL REFERENCES

Vianca Miranda

Phlebotomy Instructor

U.S Colleges

2023 Chicago Avenue

Riverside CA 92507

909/723-2396

Years known: 1 Year

Luis Martinez

Phlebotomy Trainer

LabCorp

18522 US Highway 18, Suite 104

Apple Valley, CA 92307

760/946-5160

Years known: 5 Years

Kelly Delis

Phlebotomy Trainer

LabCorp

18522 US Highway 18,Suite 104

Apple Valley, CA 92307

760/220-3055

Years known: 1 Month

Jackie Carrizoza

Phlebotomy Trainer

LabCorp

18522 US Highway

Apple Valley, CA 92307

760/887-4970

Years known: 1 Month

Contact this candidate