Sales Customer Service
Resume:
Leonardo J. Lopez
**** ***** **. ******, ** *****
*****************@*****.***
I am a highly resourceful, flexible, innovative, and enthusiastic hard worker. Experienced in promoting a safe
environment for the employees, customers and the department. As well as assist with the company’s growth and
production. I have 9 years’ experience in the business and construction field as well as 6 years of security experience
Objective
between standing guard of government buildings, shopping malls, theatre parking lots, clubs and amusement parks. I
am interested in furthering my career and becoming an asset to a strong and growing company.
• Able to Communicate well with others, First Responder, CPR & AED Certified, customer service/sales,
process analysis, conflict resolution, decision making and problem solving, writing evaluations, operating
Skills
heavy machinery, forklifting, pallet jack, shipping and receiving, data entry and processing.
05/2004
• Dipoma
05/2008– 05/2010
Operate forklifts, moving materials around 800,00 sq. ft. warehouse, loading pallets and prepare to ship
weekly orders to more than 5,000 pet specialty retailers throughout United States. Conduct inventory
control, offer retailer’s access to more than 14,000 SKUs from more than 300 product manufacturers, and
ensures timely and Animal Supply CO.
accurate order 10432 E. 49th Ave. Denver, CO 80234
fulfillment. 303-***-****
Consistently provide Experience
retailers with
dependable next day
12/2013 Present
delivery with high
order accuracy.
UPS
5840 WADSWORTH BLVD, Arvada, CO 80003
Ross 303-***-****
11/2013 12/2013 (Seasonal)
Assist the UPS driver on the delivery route. Works in conjunction with the driver to expedite delivery of the
packages from the truck to the customer. Organize the packages for quick delivery within the vehicle and
walk the package to the residential and commercial personal. Pick up packages from residential and
commercial personal and deliver to UPS main station for ground or flight delivery. The position also
requires me to lift and carry packages up to 70 lbs. However, the average package weighs 25 to 35 lbs.
With constant lifting, lowering and delivering continuously throughout the workday. While working
outside the majority of the day in all weather conditions, hot, cold, rain, snow, and sleet.
C & D Security
14231 E 4th Ave # 380, Aurora, CO 80011
Randy 303-***-****
Maintain constant, mobile random and unsystematic surveillance of assigned areas providing maximum visibility.
Provide appropriate assistance as needed to clients, their employees, guests and visitors in an expedient and
professional manner. Assure that all persons entering the building are authorized to do so. Know the location and
operation of fire alarms, firefighting, first aid, and other safety equipment. Promote an overall security and safety
awareness throughout my assigned area of responsibility. Complete all Daily Activity Reports, Incident Reports,
Supplemental Reports, and other written documents pertinent to the day to day activities of the employee’s assigned
tasks and responsibilities in the manner required. Responsible for the care and control of radios, keys, and other
equipment assigned. Responsible of the proper processing and care of all found property. Be alert for persons
engaging in prohibited behavior on the property. Promote good public relations through courteous, helpful and
professional contact with tenants and guests to Client property. Enforce rules and policies of the property. Observe
and report safety hazards. Perform duties of a Security Officer, as applicable. Perform all additional duties as assigned
by Management.
Empereon Marketing
2953 S Peoria St, Aurora, CO 80014
Vanita 303-***-****
03/2007– 04/2008
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential
customers to purchase a product or service or to make a donation. Contact businesses or private individuals by
telephone in order to solicit sales for goods or services, or to request donations for charitable causes. Explain
products or services and prices, and answer questions from customers. Obtain customer information such as name,
address, and payment method, and enter orders into computers. Record names, addresses, purchases, and reactions
of prospects contacted. Obtain names and telephone numbers of potential customers from sources such as telephone
directories, magazine reply cards, and lists purchased from other organizations. Adjust sales scripts to better target
the needs and interests of specific individuals. Answer telephone calls from potential customers who have been
solicited through advertisements. Telephone or write letters to respond to correspondence from customers or to
follow up initial sales contacts. Maintain records of contacts, accounts, and orders. Schedule appointments for sales
representatives to meet with prospective customers or for customers to attend sales presentations. Conduct client or
market surveys in order to obtain information about potential customers.
References Marlene Bame
Builders Showcase
15200 E. 33rd Pl, Aurora, CO 80011
Thomas 720-***-****
01/2006– 03/2007
Align and straighten tile using levels, squares and straightedges. Determine and implement the best layout
to achieve a desired pattern. Cut and shape tile to fit around obstacles and into odd spaces and corners,
using hand and power cutting tools. Finish and dress the joints and wipe excess grout from between tiles,
using damp sponge. Apply mortar to tile back, position the tile and press or tap with trowel handle to affix
tile to base. Mix, apply, and spread plaster, concrete, mortar, cement, mastic, glue or other adhesives to
form a bed for the tiles, using brush, trowel and screed. Prepare cost and labor estimates based on
calculations of time and materials needed for project. Measure and mark surfaces to be tiled, following
blueprints. Level concrete and allow to dry. Build underbeds and install anchor bolts, wires and brackets.
Select and order tile and other items to be installed, such as bathroom accessories, walls, panels, and
cabinets, according to specifications. Prepare surfaces for tiling by attaching lath or waterproof paper, or
by applying a cement mortar coat onto a metal screen. Study blueprints and examine surface to be covered
to determine amount of material needed. Mix and apply mortar or cement to edges and ends of drain tiles
to seal halves and joints. Cut, surface, polish and install marble and granite or install pre cast terrazzo,
granite or marble units. Install and anchor fixtures in designated positions, using hand tools. Cut tile
backing to required size, using shears. Remove any old tile, grout and adhesive using chisels and scrapers
and clean the surface carefully. Lay and set mosaic tiles to create decorative wall, mural and floor designs.
Assist customers in selection of tile and grout. Remove and replace cracked or damaged tile. Measure and
cut metal lath to size for walls and ceilings, using tin snips. Spread mastic or other adhesive base on roof
deck to form base for promenade tile, using serrated spreader. Apply a sealer to make grout stain and
water resistant. Brush glue onto manila paper on which design has been drawn and position tiles finished
side down onto paper.
Saturn Fasteners
425 S Varney St, Burbank, CA 91502
Bill 818-***-****
01/2004– 01/2006
Responsible for the flow of merchandise from the point of delivery to the sales floor or internal destination,
receiving, unpacking, processing, organizing, and storing merchandise. I contribute to the profitability of
the retail operation by receiving, handling, and helping to manage the inventory of merchandise and
supplies in a timely and organized manner. Supply and inventory associates check merchandise and supply
deliveries for accuracy, verifying that quantities received match bills of lading, purchase orders, and other
documents. After safely staging incoming shipments, I maintain ongoing and proactive communication
with key partners about new arrivals, order overages and shortages, and delivery delays. Provide accurate
tracking and documentation by accounting for merchandise and supplies, enable compliance with
designated inventory levels and help prevent run outs, provide daily accounting and documentation and
participate in formal periodic inventory audits. External transfers, damaged merchandise, and
manufacturer returns and help decrease store shrinkage by researching inventory discrepancies, and
reporting suspicious activities to loss prevention specialists. Organize the stock warehouse using a fork lift
and other mechanical devices and machinery, and ensure that accurate labeling, logical placement, neat
arrangement, and cleanliness are maintained and periodically prepare packages for external shipment.
Mailroom Supervisor
Cornel Clayton
Mailroom Operator
Contact this candidate