Customer Service Technician

Rafael Grande

**** *. **** **.

Chicago, IL *****

773-***-****

**********@*****.***

OBJECTIVE

A position as an Automotive Repair Technician or in Maintenance

CAREER HIGHLIGHTS

Over 21 years experience in automotive repair operations. A Certified Automotive Technician with v ast

experience in performing repairs, maintenance services, and adjustments in foreign and domestic vehicles.

Maintenance Highlights

Electrical

Repair and replace light fixtures, dimmer switches, outlets, ceiling fans and air conditioners.

General working knowledge of heating/cooling.

Carpentry

Repair and install doors, hinges, locksets, handles and frames.

Install moldings, cabinets, shelving, paneling, framing, dry walling and decking

Maintenance Employment History

Gold Blaze Chicago 1979 – 1981 Carpet installer.

ABC Enamelling Chicago 1981 – 1986 Painter

Electrical taskforce Co. 1986 – 1988 Electrician

RELEVANT EXPERIENCE

Balzekas Motor Sales, Chicago, IL September 1998– June 2009

Senior Automotive Technician

• Responsible for the service and repairs to foreign and domestic vehicles.

• Diagnosed and repaired drivability and engine performance, electrical systems, brake systems,

suspension, steering components, transmissions and differentials.

• Inspect and calibrated engines.

• Develop recommendations for general fixes.

Premier Jeep, Chicago, IL July 1996– September 1998

Automotive Technician

• Demonstrated knowledge of preventative maintenance, repairs, breakdown and troubleshooting

of vehicles.

• Diagnose and repair foreign and domestic automobiles.

• Provide customer with assessment repair information.

• Provided leadership to other mechanics.

Southwest Jeep Eagle, Chicago, IL July 1988– June 1996

Automotive Technician

• Responsible automotive repairs to foreign and domestic vehicles.

• Assist technicians resolve technical problems.

Reference and Certification Diplomas available upon request

Rafael Grande

3636 W. 54th St.

Chicago, IL 60608

773-***-****

**********@*****.***

• Provide technical advice and assistance to other mechanics.

• Assist with customer service.

TECHNICAL/ CERTIFICATIONS

Certified in the following fields:

Engine Repair, Automatic Transmission/Transaxle, Brakes, Electrical Systems, Heating

and Air Conditioning, Engine Performance, Passive Restraints, Jeep Body Electrical, New

Vehicle Prep, Body Mechanical

EDUCATION

Automotive Technical Institute, Chicago, IL October 1985– October 1987

References available upon request

Contact this candidate