Manager Human Resources
Resume:
Nakisha Florence
Louisville, KY 40218
Cell Phone 502-***-****
***************@*****.***
PROFESSIONAL OBJECTIVE: To obtain a position in Human Resources, providing an
opportunity to make a strong contribution by utilizing and expanding upon my related education,
skills, experiences and capabilities.
Education Sullivan University
2011 Master of Science Degree in Human Resources
2007 Dual Bachelor of Science Degrees in Marketing and Management
2004 Associate of Science Degree in Accounting
Skills
Benefits HRIS PeopleSoft/Link Kronos Genesis
FMLA Onboarding Recruiter Unemployment Payroll/ADP
Systems
Word Excel Lotus Notes PowerPoint Outlook
Experience
2013-Present Marsh & McLennan Companies Louisville, KY
Leave Management Analyst
• Responsible for the end-to-end administration of Company, Federal, and State leaves of
absence for Marsh & McLennan Companies and its operating companies located in the
United States- (STD), (LTD), (FMLA), (WC), military leaves, paid parental, and personal
leaves of absence
• Effectively manage end-to-end process of employee leaves for FMLA, non-FMLA, short-
term disability, unpaid leaves, long term disability, and military leaves, so that they are
compliant with the organization’s policies/procedures and State / Federal regulations
• Update and maintain the HR Systems of Record with all information pertaining to
an employee’s leave. Updating the employee’s PeopleSoft record to stop/start/reduce
pay in compliance with leave policy approval/denial, updating the employee’s
a ttendance record, and documenting all activity into team’s leave t racking database.
I follow standard operating procedures, wr it ten policy, and Federal/ State
regulations at all t imes to ensure Company compliance and minimize r isk; while
p roviding input on existing standard operating procedures and liaise directly with
i nternal stakeholders including Global Benefits, Employee Relations, Legal, and
Payroll.
2012-2013 Lowes Home Improvement Orange Park, FL
HR Manager
• Maintains the work structure by updating job requirements and descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program;
counseling managers on candidate selection; conducting and analyzing exit interviews;
recommending changes.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to
coach and discipline employees; scheduling management conferences with employees; hearing
and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and
assessing benefit needs and trends; recommending benefit programs to management; directing
the processing of benefit claims;
• Ensures legal compliance by monitoring and implementing applicable human resource federal
and state requirements; conducting investigations; maintaining records; representing the
organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource
policies and procedures.
2012- 2012 Keystone Behavioral Pediatrics Jacksonville, FL
HR Manager
• Responsible for all: recruiting and staffing logistics, organizational and space planning,
performance management and improvement systems; organization development, employment
and compliance to regulatory concerns and reporting, employee orientation, development, and
training; policy development and documentation; employee relations; compensation and benefits
administration; employee safety, welfare, wellness, health and employee services and counseling.
2010-2012 Secure Solutions Louisville, KY
HR Manager/Admin III
• Managed all on boarding and exit interviews- Affirmative Action Planning and all federal and
state local laws.
• Administered all human resource activities and ensured compliance to all EEO guidelines
• Provide support to all development and maintenance activities and provide efficient response to
all human resource policies, procedures and compliance.
• Unemployment and claims, hiring and terminations, background investigations, Workman’s
Comp, State Licensing Compliance, Group Insurance
2008- 2010 Humana Insurance Company Louisville, KY
Clinical Specialist/Admin
• Participate in client meetings for clinical processes and ensured compliance to company
policies
• Analyze all clinical requirements and prepare required paperwork for all Bariatric cases
2003-2008 Various Temp Agencies Louisville, KY
HR Generalist/Admin Assistant
• Acquired knowledge on all product offers and developed ability to understand customer needs
• AP and AR; Collections and data entry
• Billing, Invoicing and processed daily check payments and bank deposits
• Researches misapplied invoices and transfers of account information
• Responsible for recruiting and staffing logistics and Organizational and space planning
• Compensation and benefits administration in addition to employee services and counseling.
• Employee safety, welfare, wellness and health and all personnel records
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