Customer Service Sales

Felica (Dabney) Hicks

Florida • 678-***-**** • *************@*********.***

Associates of Arts and Science Degree in Commercial Art

Ferris State College, Big Rapids, MI May 1986

Print Specialist with over 20+ years of experience.

Online Portfolio: www.dabneygraphix.carbonmade.com

03/09 - Present Dabney Graphix - Davenport, FL

MAC OSX 10.8.6; CS3 - CS6 InDesign, Illustrator, Photoshop and Acrobat; Microsoft Office 2011.

Customer Sales and Service; Customer Quotes; Pagination and Layout of Telephone Directories, Magazines, Booklets and Brochures; Ad Design; Business Cards; Postcards; Flyers; Posters; Banners; Logos; Web Banners; Web Ads; Convert Images to Vector Art; Photo Retouching and Manipulation. In Charge of getting and conforming to Print Specs, as well as, Uploading, Proofing and Final Approval.

Past and Present Clients include:

Affairs of the Heart; Aquarius; Atlanta Film Festival; Bozell Inc; Carlo Master Tailor; Carma Productions, Inc; Chrysler Warren Stamping Local 869; Classical Trash; Colorscapes; Cosey Productions; Detail Link.com; EPI Inc; Expressions in Laminate; Eye Design Homes; Gillis Townsend, Bowles, Hanlon; Gizmos Bar & Grill; GLW Enterprises; Golden Horizon International; Heartfelt Movement; International Expressions; J. Walter Thompson; Kaleidoscope; Kaona; Krystle & Iman’s Place; Martin Transportation Systems; Matlock & Associates; McLean & Friends; Meadows Marketing Group; MEGA Family; Midtown Festival of the ArtsNoble, Liller, Neal; Salamon & Associates; Sara Perry Represents; Stapleton Weldon; Studio One O One; Stylez Magazine; Success Chick; Tee It Up; The Haitian Alliance; The Hudson Scholarship Fund; Yaffe & Co.

01/00 - 02/09 Lakeview Publishing.com - Dawsonville, GA

Art Dept. Manager

MAC OS X Platform using InDesign CS2, Illustrator CS2, Photoshop CS2, DR Bookman system plus a variety of other programs.

Responsible for the publishing of 4 Yellow Page Directories; Direct supervision of 3 artist while also indirectly supervising a tech support person and office clerical personnel; duties include scheduling, distribution of work, proofreading, art direction,

cover design, spec and sold ads, coordinate national ads; pagination, press checks, customer service, contract entry and verification, illustration, photography, logo design, brochures, mailers, building forms; office personnel and sales training;

sales materials and manuals; etc.

Also coordinated Customer Appreciation Golf Tournaments and other Customer Appreciation Events.

10/90 - 01/00 Ameritech Advertising Services - Troy, MI

Action Artist 07/94 - 01/00

Composition of display ads via MAC; Illustrator 8.0; Photoshop 5.0; Quark X-press 3.32; proofreading; illustration; spec ads; etc.

Illustrator/Graphics Compositor 03/94 - 07/94

Pen & ink illustrations; train new illustrators; coordinated cross-sell out materials; composed display ads for cross-sell out and sold ad requests; entered contracts; scanning; proofreading; GOA functions; management replacement functions; etc.

Ad Compositor Teamleader 10/92 - 03/94

Directly supervised 10-20 associates and ensured that production and accuracy standards were met; directed the flow of all ad copy requests w/art references; wrote reports for the purpose of status, employee records and evaluation; coordinated

cross-sell out functions; participated in Breakthrough Leadership training; facilitated Breakthrough Leadership session; etc.

Graphics Compositor 10/90 - 10/92

Composed display ads for spec and sold ad requests; creating layouts, illustrations and designing logos w/traditional and electronic graphics equipment; scanning; proofreading; management replacement functions; etc.

10/88 - 10/90 Felica Dabney - Georgia and Michigan

Freelance

Customers included in list above.

06/88 - 10/88 Atlanta Wristworks - Atlanta, GA

Marker Illustrator

Comping storyboards and layouts; paste-ups; design work; stat camera; etc.

10/87 - 06/88 The Art Bunch - Chicago, IL

Head Apprentice/Marker Illustrator

Learning the business; developing style; comp work; making chromatics; mounting and matting; running errands; ordering supplies; receptionist duties; etc.

08/87 - 10/87 Graziano, Krafft and Zale - Chicago, IL

Apprentice

Mounting and matting; running errands; making chromatics; practicing; etc.

12/86 - 07/87 Hearst Business Media Corp., IMN Division - Southfield, MI

Layout Artist

Layout; cover art; line drawings; sales promotional packages; proofreading; paste-ups; etc.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate