Customer Service Assistant

Dave Rankin

*** *********** ********, ******, ******* N7S 5K9

519-***-**** 519-***-**** Cell

E-Mail: acbxck@r.postjobfree.com

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SUMMARY / PERSONAL PROFILE

I have worked for several years as a Merchandiser at a local

Retailer. Through my work experience, I have developed very strong

interpersonal, organizational and time management skills. I am very

dedicated, highly motivated, accurate, hard working individual who enjoys

contributing to a team effort.

DEMONSTRATED SKILLS AND ABILITIES

* Computer Literate - Windows 8 and MS Office applications, Internet

Explorer, E-Mail, * Inventory Control Software, Electronic Inventory

Ordering Process.

* Inventory Cycle Counting, Quarterly Variance Reporting from Physical

Inventory.

* Warehouse Management - Receiving Product and Returning Defective

Product to Vendor.

* Excellent Customer Service Skills developed through direct contact

with internal and external customers - handling inquiries and difficult

situations.

* Managed demanding workloads and schedules.

* Provided leadership and supervisory role by working closely with

and training of other staff members.

* Exceptional problem solving, organizational, time management,

interpersonal and communicational skills.

* Extensive Cash Handling Experience.

* Basic Sales Experience.

EDUCATION

2006 - 2007 Introductory Leadership Program - Future Shop, Basic Managerial

Skills

1999-1998 Lambton College, Accounting courses - CGA affiliated program.

1983- 1985 Lambton College, 2 year program, Business Administration -

Marketing.

1978 - 1983 Northern Secondary School, OSSD.

WORK HISTORY

Oct 2006 - Nov 2013 Future Shop, Sarnia, Ontario

Merchandiser, Inventory Control

Dec 2004 - Oct 2006 Zellers, Sarnia Ontario

PT Time Stock Clerk, General Merchandise/Furniture

Mar 2004 - July 2005 Zehrs, Sarnia Ontario

Pt. Time Stock Clerk Grocery /

Health and Beauty Aid Department

Nov 2001-Mar 2004 Sobeys/Price Chopper, Sarnia, Ontario

Pt. Time Stock Clerk - Assistant Night Supervisor Grocery

Department

May 2000 - Oct 2013 Hiawatha Racetrack Slots, Sarnia, Ontario

Mutual Teller / Money Room Clerk, Mini Dealer

June - July 2000 RMH, Sarnia, Ontario

Customer Service - T.P.V. department

Oct 1992 - 2000 Southwest Regional Credit Union, Sarnia, Ontario

Data Coordinator / Accounting Assistant / CU Teller

July 1988 - Oct 1995 Hiawatha Horse Park, Sarnia, Ontario

Mutual Teller / Money Room Clerk

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