Senior Consultant
Resume:
Mario Guy
Huntingtown, Maryland 20639
(H) 410-***-****
************@*****.***
Unites States Navy Honorable Discharge 1975
CLEARANCE: TS/SCI with full scope poly – last updated March 2013
HIGHLIGHTS AND QUALIFICATIONS
12 years’ experience in supporting Enterprise-Class Storage Area Networks (SAN)
Subject Matter Expert on SAN/Fibre Channel communications and protocols
Certified 16gig Fabric Administrator - Brocade Communication, Inc.
10 years career experience specializing in large-scale, IP networks
computer skills in UNIX and Windows operating systems, and applications
Strong customer relation skills and problem solving abilities
Self-motivator who performs effectively as a team lead, team member or individually
Highly successful at learning new skills through on-the-job training and self-education
EXPERIENCE
Assess, Design, Implement and Manage large Enterprise SAN infrastructure utilizing Brocade Communications products for more than 12 years
Administration of SAN Management Systems utilizing Unix/Linux/Windows systems, to include system installation, script development for network analysis and monitoring, problem solving, network security, installation of patches, and software upgrades
Developed and implemented System Security Plans (SSP) for secure network
Perform remote administration using SSH, SCP, FTP, SFTP, TELNET and rlogin
Diagnose and resolve customer/system problems with hardware, firmware, and applications
Experience with Sun/Compaq/Dell/HP servers, and IBM/HP Bladecenters
Directly interact with customers on a daily basis; skillfully and quickly resolve urgent problems; coordinate user requests for modifications and additions to critical data storage requirements
Unix system administrator for Network Systems Corporation's Network Management System (NMS) for Hyperchannel/Hyperbus networks
16 years IP network experience designing, testing, and problem solving; technologies IP switches/routers, network firewalls.
Supervised, evaluated, and mentored network technicians for Network Systems Corp.
EMPLOYMENT HISTORY
Enterprise Consulting Inc. 7/2010 – 3/2013
Senior Consultant
Subject Matter Expect (SME) for Storage Area Networks (SAN) for a Enterprise Storage group. Provide consulting services including but not limited to: Project planning, SAN architecture design, SAN switch implementation, SAN fabric monitoring via syslog, SAN network management utilizing Brocade Network Advisor, SAN Tier 3 support, SAN zoning changes, out of band Ethernet network management and SAN switch firmware updates, System knowledge of Unix/Windows systems (Solaris/Redhat), liaison with Storage vendors, performance monitoring, develop Best Practices. Worked in coordination with Cloud Computing group supporting their VM/ESX environments.
Note Network Systems to Oracle was all do to acquisition 22 years one company
7/1988 – 7/2010
Oracle Corporation (via acquisition of Sun Microsystems Inc.) 1/2010 – 7/2010
Professional Services, Sr. Consultant
Contracted SAN support. Team lead over 5 system engineers, as well as performing normal duties, to include but not limited to: SAN architecture design, SAN implementation, SAN monitoring, SAN management, Tier 3 support, SAN zoning changes, SAN switch firmware updates, liaison with Storage vendors, performance monitoring, develop Best Practices, and SAN statistics reports.
Sun Microsystems, Inc.. (via acquisition of Storage Technology Corp) 8/2005 – 1/2010
Professional Services, Principal Consultant
SAN Consulting, to include but not limited to: SAN architecture design, SAN implementation, SAN monitoring, SAN management, Tier 3 support, SAN zoning changes, SAN switch firmware updates, liaison with Storage vendors, performance monitoring, develop Best Practices, and SAN statistics reports.
Storage Technology Corporation 9/2001 – 8/2005
Professional Services, Principal Consultant
Assisted developing SAN network architecture, implementation plans, Concept of Operations documentation, Standard Operating Procedures documentation, and Network Configuration Management procedures.
In addition to traveling to various customers’ sites designing, supporting and maintaining Enterprise-Class Storage Area Networks (SAN) along with large-scale TCP/IP environments. Training and providing Project Management for the installation of software and hardware, as well as, Beta testing new software and hardware that provided varies perspectives on multiple hardware/software types.
Provided sales support services for enterprise customers. Teamed with account teams and customers to understand customer requirements, scope appropriate services, and deliver service projects. Service projects included various aspects of project planning, project management, installations, requirements analysis, architecture/design, implementation, optimization, an on-going customer support processes.
Provided on-site Network Consulting for Network Systems Corporations network and security products. Responsibilities planning network technology architecture changes.
Network Systems Corporation 7/1988 – 9/2001
Professional Services Principal Consultant
Designed, configured and maintained WAN/LAN, supporting TCP/IP, Novell, VINES and SNA over TCP/IP connections, the network consisting of TOKENRING, 10/100 Base T Ethernet, Serial and FDDI connections. This particular network supported over 100,000 customers/users. Serial connections were everything from T1’s to Frame relay. This included NSC's Network Management System (NMS), a Unix based system. Performed system admin duties and configuration management.
Supervised, evaluated, and mentored network technicians. Responsibilities included tier 3 support of all networking products, along with network configurations and architecture planning.
Responsibilities included installation and maintenance of full range of network products including Hyperchannel Adapters, Hyberbus, and IP Security Routers.
Litton Computer Services 12/1984 – 7/1988
Systems Engineer
VM service and VM guest machines (VSE/AF +VS1) create exec for users and update directories. Created procedures for backups (Daily, Weekly, and Monthly) for VSE/AF and VM, installed and applied fixes to all VM systems and components, VPAC (Resource Control/Monitoring Facility), VM account (VM-Billing system). CICS, DL1, ECCF, POWER, DSF, RAMIS, VM-TAPE. Assisted in the installation and generation of CICS 1.61 on MVS, Installed VM/SP4, VM/HPO 4.2 and all program products.
CERTIFICATIONS, EDUCATION and AWARDS
Certified 16gig Fabric Administrator - Brocade Communication, Inc. (April 2012)
TerIS University (in-depth training for StorageTek Consultants) (Aug 2004)
StorageTek Chairman's Award (2003)
Principal Consultant of the Year - Network Systems Corporation (1989)
Principal Consultant of the Quarter - Network Systems Corporation (1991)
CURRENT TRAINING
*Currently reviewing and in process of learning the below items to retain my certification.
NetApp Certified Implementation Engineer (NCIE)
*Once completion of the NCIE my plan will be to complete NCDA
CISSP
Consultant/Professional Services Engineer duties-
The main responsibility was to manage / support the customer base.
Teamed with account teams and customers to understand customer requirements, scope appropriate services, and deliver service projects. Service projects include various aspects of project planning, project management, installations, requirements analysis, architecture/design, implementation, optimization, and on-going customer support processes.
Collaborated with Professional Services team and shared best practices in order to assist customers through on-site support and consulting services including:
- Project planning for tasks of moderate to high complexity.
- Installation and configuration of Brocade hardware and software products.
- Assisted with implementation of backup and restore, disaster recovery, storage consolidation, data protection, storage performance, etc.
- Optimization including upgrades, performance monitoring and system audit tasks.
- Customer support including troubleshooting and problem resolution.
- Communication with clients and management.
Reviewed and analyzed customers' technical environment in order to deliver effective solutions. Typical customer technical environments include:
- Operating Systems: Unix and Windows systems
- Networking: Local area network technology, specifically Ethernet, IP, DNS and NIS associated daemons. Network architectures include: hubs, repeaters, bridges, routers, and switches.
- Storage: SAN and NAS storage communications including caching and streaming technologies.
Contributed positively to specific projects as part of the project planning, project management, installations, requirements analysis, architecture/design, implementation, optimization, and customer support processes.
• knowledge of core storage technology (i.e. RAID, Fiber Channel, SCSI, CIFs, NFS)
• knowledge of Windows, UNIX and NetApp, SUN, HP, IBM, EMC.
• Consulting experience implementing Brocade SAN solutions and Enterprise class storage and networking architectures.
• Consulting experience providing strategic and tactical planning for data management and delivery systems.
• Broad exposure to a variety of technologies/concepts in a distributed/virtual environment.
• Excellent analytical/problem solving abilities, leadership and sales skills.
• Excellent verbal and written communications skills, presentation, customer, business and negotiation skills.
• The proven ability to drive the activities of multi-person customer, partner and NetApp consulting teams.
• Tasking has often been unstructured, and have had wide implications and therefore multiple outcomes.
• Applied broad expertise or unique technical/industry knowledge in solving problems that are unique and extremely complex given time, budget and resource constraints.
• Demonstrated leadership and vision in determining and driving strategy decisions.
• Works effectively with staff and corporate employees within group, across groups and with external parties.
• Limited supervision needed, can operate, drive results, and set priorities independently.
• Proactive contributor and subject matter expert.
• Often acted as mentor or facilitator.
HARDWARE EXPERIENCE
• Storagetek/Network Systems
• CISCO Routers DS, DXE and the channel attached DXE router
• Access Hub, SN6000, 9840’s 9940’s
• Disk arrays ( IBM,HP,Storagetek and Hitachi)
• Brocade (All switches up to 16 gig)
• McData
• Welfleet Routers
• Crossroads
• SCSI Bridge and Fiber Channel extenders
• CMC
• Gateways Bridges
• CABLETRON
• Hubs and the PC interface card for TOKENRING and 10BaseT cards
• DSU/CSU’s and modems for other vendors
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