Administrative Assistant Customer Service
Resume:
Marta Vallejos
Falls Church, Virginia
*******.**@*****.***
Profile
Highly experienced strong organizational and customer service skills;
committed, analytic, proactive approach to process improvement and cost
efficiency, bilingual Spanish with excellent computer skills, continuing
LEED Accreditations
Skills
. Organizational, prioritization, document and file management;
logistics and preparations of events and meetings.
. Procedure compliance for Corporate Procurement, Travels, Budget and
Expense Reports, Program Reports.
. Analytical, creative towards problem resolutions and cost controls.
. Administrative support to team members, calendar maintenance, office
communications and document creation/update.
. Bilingual Spanish/English. Spoken Portuguese, French.
. Microsoft Soft Office suite 2010 advanced proficiency
. Data Management: Oracle, AS400 and SAP
. Image Management: Photo Imaging, Paint Brush, Microsoft Image, Acrobat
Professional Experience
Bilingual Administrative Assistant, Global Employment Washington DC, 2013
. Created files for Environmental Department, compiling program
information and reports.
. Logged data of program files for electronic Archiving.
Bilingual Administrative Assistant, Office Team, Alexandria, Virginia, 2012-
2013
. Greeted and directed visitors answer and directed phone calls.
. Supported Program Manager and Administrator to source information from
internet for program administration and develop program participation.
. Supported Director to generate Program Reports, Timelines, Financial
Statement, Closing Reports, Event Materials, spreadsheets, charts and
surveys. Completed Office Expense Reports, updated Office Files.
. Supported CEO, sourcing information, reviewed and updated deliverables
for grant submittals.
. Managed office needs of supplies, correspondence, equipment
maintenance and meetings
Bilingual Office Administrator, Valley Crest Landscape Development, Capitol
Heights, Maryland, 2011-2012
. Greeted and directed visitors, answered and directed phone calls
. Supported Managers' daily tasks to process program documents, staff
needs, corporate correspondence and files following corporate
procedures.
. Created documents to track program and equipment activity. Generated
weekly program reports
. Supported HR tasks such as payroll, recruiting, benefits' process,
record keeping.
. Administered office supplies and activities within budget and
procedures
Clerical Assistant, Self Employed/Temporary Employee, Falls Church,
Virginia, 2008-2011
. Work as independent Administrator/Receptionist completing maternity,
vacation leave or temporary assignments.
Administrative Assistant/Receptionist, Valore Furniture, Newport,
Tennessee, 2007-2008
. Greeted and directed visitors, answer and directed phone calls
. Created and updated product data base, new product brochures and web
page
. Made Travel reservations
. Supported Trade show logistics
Assistant to Vice President, Engineers and Designers, Automotive Door
Systems, Grupo Antolin North America, Auburn Hills, Michigan, 2002-2006
. Supported VP. and Engineering Dept. with daily tasks: calendar, travel
arrangements, expense reports, screened calls, correspondence and
followed up on communications maintaining high standards of
confidentiality
. Supported all stages of product presentations: typing, copying,
assembling, and distributing, event logistics.
. Administered Departments documents: quotes, designs, files,
information; Administered Office supplies and equipment
. Supported HR by logging Staff's project hours and personal time off.
Credentials/Education
Public Notary Commission for Commonwealth of Virginia
LEED 101 Accreditation, 2012
Credits towards Associate in Business Administration, Baker College, Auburn
Hills, MI.
Associate Degree: Interior Design, Institute of Arts and Design, IADE,
Madrid, Spain.
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