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Manager Customer Service

Location:
Mentor, OH
Salary:
80000
Posted:
December 30, 2013

Contact this candidate

Resume:

Charles (Chuck) N. Peyton

**** ******* **.

Mentor, Ohio, 44060

Attention: Human Resources Manager,

I am writing to introduce myself to you and your organization in

response to your ad for a Plant Manager. I have enclosed my resume for your

review and I am confident that I can meet / exceed the requirements for

that position. I have managed / supervised multiple plants with multiple

shift operations, simultaneously, in my 35 years in plastic manufacturing

management, operations, processes - development / implementation, training

/ coaching, tooling, equipment / facilities and maintenance.(Experienced in

Plastics Thermoforming - Heavy & Thin Gauges, Profile Extrusion, Rubber

Injection Molding in Automotive, Medical, Consumer and Industrial markets

and managing 24/7 operations with 100+ personnel at multiple sites.) I am a

"hands-on / lead by example" manager who builds organizations on the 3

pillars of a successful manufacturing operation - Safety, Quality and

Productivity. I have been involved in product design, modeling, sampling

and production as well as maintenance of equipment, buildings and tooling.

I have experience in capital equipment recommendation, purchases,

installation, set-up/start-up training and maintenance as well as budget

planning and P/L responsibility. I have renovated buildings and relocated

entire manufacturing divisions. I have experience with plant and

manufacturing layout / flow and set-up and start-up of manufacturing

facilities complete with all pneumatic, hydraulic, electric and lighting

systems required. I have been on start-up and implementation committees for

ISO 9000 and 5S programs. ( At my last job I wrote and implemented all of

the ISO 9000 Equipment Preventative Maintenance Instructions. In my current

position I am implementing a 5S program, training / coaching employees and

implementing equipment and tooling improvements which have resulted in

increased efficiencies to 145% ) I have the experience and ability to

coordinate and interface with various departments. (purchasing,

engineering, manufacturing, maintenance, quality, accounting and shipping /

warehousing) and to set goals / targets and establish Key Performance

Indicators (KPI's) to track / monitor the progress towards those goals. I

have managed / scheduled personnel, equipment, materials, tooling, quality,

maintenance and shipping / warehousing to meet customer requirements and

achieve company goals. I have experience evaluating manufacturing

processes, designing process improvements and implementing the changes

through standard operating procedures (SOP's), equipment modifications and

employee training. I apply continuous improvement techniques without

"reinventing the wheel" and use minimum inventory investment, maximum

customer service and efficient plant operations to reduce waste and

variation (lean mfg) and reach organization objectives. I believe in

teambuilding by cooperation & collaboration throughout the organization and

teach / coach employees to build a stronger, more knowledgeable workforce.

I take a proactive approach to manufacturing, safety and administrative

concerns of the company.

I am currently employed as the Operations Manager for a rubber injection

molding company in northern Ohio. (My primary responsibility is to

restructure and manage the manufacturing division and develop / implement a

process procedure driven environment with a corresponding training system.)

I am looking for a career position such as yours, where I can work and some

day retire. I have managed fast paced, high volume, thin gauge inline

thermoforming up to medium volume, heavy gauge (.400 thick production),

single station and rotary thermoforming equipment. I have also managed a

profile extruder department.(I am familiar with Brown, CAM, AAA, GMP, Lyle

and Sencorp thermoforming machines and Betol and SIMA extruders.) I have

experience with customer service, tooling design and sales. I have

experience in general machining (mills & lathes), sheet metal (shears,

punches & press brakes), welding (mig & stick) and woodworking (power saws,

shapers, routers & sanders) I can use precision measuring equipment

(micrometers, calipers, dial indicators) and read mechanical & electrical

drawings. I have a background in mechanical and electrical environments as

well as experience in work cells and assemblies.(Also fixtures and tooling

to expedite work, improve quality and aid in process efficiency)

With my vast and diverse experience, in plastic thermoforming/vacuum

forming and all associated processes (Including regrind and recycle

processes), I know I could be a positive contributor to your organization.

I look forward to meeting with you to discuss employment possibilities. If

I am given this opportunity, your organization will not be disappointed. I

can be reached at 440-***-**** Cell or *******@*********.***

Thank you for your time and consideration.

Sincerely,

Charles N. Peyton

Charles N Peyton

6736 Camelot Ct

Mentor, OH 44060

Mobile 440-***-****

*******@*********.***

OBJECTIVE

To obtain a career position, with a growth oriented company, that will

allow me to utilize my vast and diverse skills while expanding upon them.

EXPERIENCE

Global Intex Inc, Mentor, Ohio

Operations Manager, 2012 - Present

Company manufactures injection molded, rubber encapsulated, electrical

connectors and enclosures. Brought into company to restructure plant,

facility and overall operations. Manage/schedule personnel, equipment,

tooling, new product development, quality and testing, purchasing,

maintenance and shipping/receiving. Develop and implement production,

quality and maintenance processes (SOP's) and training schedules/matrix.

Training/coaching plant and office personnel for team building and employee

involvement/ownership for their functions. Work with vendors and suppliers

on cost and quality issues.

Handl-It Manufacturing, Walton Hills, OH

Thermoforming Dept. Manager, 2009 - 2012

Responsible for meeting production and quality requirements in department.

Supervise personnel, machinery and all associated tooling. Improved

operating efficiency to near100 % through personnel training, machinery /

tooling improvements, organization and SOP(Standard Operating Procedures)

implementation and morale changes. (Some efficiencies are at 145 %) Approve

all tooling for new production orders. Recommend machinery modifications/

improvements and departmental operations. Implementation of 5S program. As

part of the5S program, I designed, built and implemented a rack and storage

system that greatly reduced the dept. set-up times, protected tooling and

made it far safer for the personnel handling it. We have had no injuries or

lost hours due to accidents since I took over the dept. In addition to my

Thermoforming Dept. responsibilities, I have taken over the manufacturing

and set-up of the tooling / fixtures for the Packaging Dept. The Packaging

Dept. is running at near 100 % efficiency on the tooling I have designed

and implemented.

AMD Plastics, Inc, Euclid, Ohio

Maintenance Supervisor, 1997 - 2009

Equipment and Facility Maintenance. Mechanical, pneumatic, and electrical

repair of equipment (thermoforming machines, vacuum pumps, air compressors,

five axis routers, and lighting. Installation of new equipment (electrical

and pneumatic systems) Maintenance at additional divisions of Astro Model

Development Developed Preventive Maintenance Instructions (PMI) to meet ISO

2000 compliance Building renovations (For Plastic / Metal and Medical

Division relocation. Clean and paint building, remodel offices and

bathrooms, Metal Halide lighting for plant with all electrical

distribution, conduit and wiring, compressors, dryers, surge tanks, main

supply lines and drop lines. Equipment removal, trucking and installation.

480 v., 3 phase to 208 v. 3 phase with transformer, pneumatics) General

machining, Bridgeport milling machine, lathe; Welding, wire feed MIG, steel

and aluminum

Futura Inc, Euclid, Ohio

Manufacturing Manager, 1995 - 1997

Schedule all plant activities, equipment, personnel, materials, quality,

maintenance and shipments. Quotes, tool/mold design, equipment purchasing

and installation Futura Inc was purchased by AMD Plastics in October, 1999

and I was kept on by AMD Plastics.

Thermotech Plastics Inc, Brookpark, Ohio

General Manager/ Plant Manager, 1994 - 1995

Responsible for personnel, machinery, maintenance, tooling, quality and

shipping . Purchasing of maintenance and tooling supplies. Manufacturing of

wood, epoxy, and aluminum patterns and castings.

Sentinel Consumer Products, Mentor, Ohio

Production Manager, 1993 - 1994

Responsible for meeting plant production schedules, purchasing of plant and

maintenance supplies. Find and testing suitable replacement parts for

foreign machinery. Increased plant production while reducing downtime

Plastivax Inc, Mentor, Ohio

Senior Project Manager promoted to Plant Manager, 1984 - 1993

Customer product assistance, mold/tool design, coordinate activities of all

manufacturing departments, production engineering, plant and equipment

maintenance, personnel / production scheduling. Designed and built an

automatic spray mist cooling system (an automated hot oil bending machine

and an electronic mold temperature controller for a specific customer)

EDUCATION

Lakeland Community College

Mechanical Engineering

EXPERIENCE

US Air Force

Electronic Technician, 1973 - 1977



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