María del Carmen Torralbas

**** ** **** ******

Miami, Florida 33143

acbwy5@r.postjobfree.com 787-***-****

PROFESSIONAL

SUMMARY

Experienced IT prof essiona l with more than 10 y ears of experienc e on system applications that are the

base for telec ommunication s, ERP systems, logistics systems, large data base operations and day -to-

day informat ion management tools . Creativ e, res ourceful and effective analy zing bus iness process es

and IT solutions provider. Ability to select proper solutions and effectiv e communications skills.

Analytical, tactica l and quick to address and resolve problem sit uations. Possess a balanc ed mix of

both busin ess acumen and technical ex pertis e. Knowledge and ex posure to 21 CFR Part 11. Fully

bilingu al in Spanish and English.

Technical Skills

Working Tools: W indows 7, XP, W indows NT workstation 4.0, Peo plesoft, BPC S, JD Edwards,

MA PIC S

Languages: SQ L 20 00, 20 08,store procedures, Visual Basic, RPG 400, RPG ILE, CO BO L, CLP,

DFU, SDA, PD M, SQL, Queries and all AS400 utilities, Client Access

Networking: DNS Server, FTP Serv er, Firewall, TCP/I P

Hardware: AS400 ISERIE S.

Ms Office; W ord, Excel, Powerpoit, Visio, Ms Project

Servers: Domino Server, W indows serv er 2008

WORK EXPERIENCE

Quaoar Solutions Group Caguas, Puerto Rico August 2013 to present

Project Manager/ Validation Process Neolpharma Grupo Farmaceutico

(contractor)

In charge of migrating applications from one platform from a previous provider to a Neolpharma company

platform. The project is directed to move a Learning Management System in a regulated environment to

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another platform. The tasks consist on getting trained in a new system, clarifying user requirements and

getting the user to sign them. In charge of putting together the project plan, coordinating meetings and

generating minutes and getting involved in trainings and validation process.

The validation process includes all documents (IQ,OQ,PQ) and preparing all documents and signing them

according to the framework that applies for this company.

MMM Holdings San Juan, Puerto Rico June 2013 to July 2013

Providers Connectivity Unit

CrojecttManager

P onsul ing

( Contractor)

Selected to work as Project Manager for Providers Connectivity area of a major healthcare provider

company. In charge of coordinating and expediting all requests from users which were handled by the

area.

Follow up on the business analysis process to move the assignments to production and go through the

documentation, testing, QA Approval, Security Approval and Dep loyment process.

Creating project plan and follow up meetings and assignments.

Follow up on documentation process and approvals from different areas

Select dates for deployments and coordinate testing process and UAT approvals.

Knowledgable in laws and regulations that apply to that area.

Nexvel Consulting Hato Rey, Puerto Rico October 2012 to February 2013

Departamento de Salud

Project Manager

(contractor)

Acting as Project Manager for a project with Departamento de Salud Oficina de Investigaciones.

This is a projec t which h an dles the W IC Progra m and Medicaid to interact in a project. T his initiativ e is

part of a process to control monitor fraud activ ities in th is agenc ies.

The sec ond phase of this p roject will include AS S MCA and another phase will cov er Facilities . This

part of th e project will handle all licenses solic itation and approval for the agency. This phase is in the

starting process and it is also under the D epart ament o de Salu d..

April 2010 to September 2012

Truenorth Corporation, Guaynabo, Puerto Rico

Departamento de Educación

Project Manage r

Selected as Project Manag er for an eRate Project with Departamento de Educación. This project scope is

directed to provide mainten ance serv ices for all schoo ls in Puerto Rico cover ed by this initiativ e

.

Truenorth has put in plac e a structure to manage thes e requirements. The project inc ludes twenty (20) to

thirty (30) t echnic ians to c over the is land, a projec t c oordinator, a project manager and a project exp editor.

This project is bases on a s ystem developed by Truen orth to monitor the DE netw ork and identify all the

failing devices and generat e a ticket which be the input to a Ticket System. This system handles all

tickets whic h will be attend ed by the tec hnic ians in this project.

Project Manager Banco Santander Puerto Rico April 2010 to May 2012

(Truenorth employee)

In charge of 8 people in a Content Management project. Based on Xenos a nd O nDemand products to

process all documents and make them available on a AIX W eb server. Prepare project plan and follow up

on staff. Rev ise proc esses to go in accordanc e with co mplianc e require ments. Define requirements.

Project Objectiv es

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DDA

Credit Cards . Credit Card A ct 2009

IRA

Operationa l Reports

Island Finance Process ing

Historic Data Loads

Conte nt Management

Environment: IB M AIX and W indows Serv ers, Vis ual B asic

Accomplishments:

Stabilized project

Started to meet targets, SAS70 Compliance

Got issues resolv ed and m ade operations meet servic e level a greement.

Winner of The Eagle Aw ard and Lead ership Award – November 2011

ELECTRO BIOLOGY INC. (BIO MET Puerto Rico) Gu aynabo, Puerto Ric o 2008 - 2009

System Analyst

Manufacturing Pharmaceutical fac ility of orthopedics products . Small IT area to support entire operation

including sales area. Succe ssfully managed a wide ran ge of both technical and ad ministrative functions

going from cod e m odificatio n and doc umentat ion to per sonnel supervis ion and equ ipment ac quisition.

Recom men d c hanges to c ontent management applic ations and jus tify its replacement.

Managed IT Area, one LAN Administrator. Mana ging all IT pro jects in the company.

Supervis ed entire IT are a o f a medium man ufact uring environment

QA Validations and Softwar e testing f or Manufacturing and QC areas . Ex ecuting v alidations and

test scripts. Handling service levels and user expectations.

Operated remotely with AS 400 and all activities related with MAPICS inc ludin g us er support and

transactions configurations.

Analy ze and rec ommend th e use of Inventory Transact ions to eliminate obsolet e material using

MAPICS

Handle Physical Inve ntory reconciliatio ns to reduce inv entory levels of unwanted material

Prepare Inventory Reco nc iliations report to s how where the items were remov ed.

Evaluated and m onitored S erv ers ’ func tiona lity.

Modified and supported sys tem applications, program c hanges, testing and docum ent ation and

prepared th em for prom otio n into production.

SQL s erver 20 00 and 2005.

Implem ented a sys tem to h andle co mpany docu ments for content imaging

Budget m anageme nt and r equirements

Environment: AS/400, SQ L, RPG

Accomplishments:

Stabilized operations with AS400 and Mapics Inventory operations.

Organize and document network area and get r eady for auditin g ins pections.

Defined backup functions a nd pre pare schedule and a utomation.

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1998 – 2007

Baxter Sales and Distribution Corp, Guaynabo, P R

Business and T rans actional Analyst

Central s ervice organ izatio n on a global env ironm ent c overing for Mex ico, Colombia, Per u, Vene zuela,

Argentina, Bra zil and Guatemala a nd Panama in a global environment. Handle a Help Desk of calls from

all those countries to be ma nage d by a staff of a nalysts from all countries on a v ery dynamic and evolv ing

environment. Sales and logistics oriented organization, purchasing and distribution activities are key to

success.

Supported a team prov idin g front-line s upport f or miss ion critical systems and act as a focal point

for troubles hooting operatio nal systems and tr ansac tio nal data exc hanges betwee n centra l

warehouse and distribution sites.

Managed daily operations of Help Desk, netw orking/tel ec omm unic ation systems and IT trans fers

to support 60 end-users in electronic applic ations.

Researched system proble ms and r ecommend s olutio ns to improv e process ing ef ficiency and

stability.

Resourced new technology, conduct v iability studies a nd present purc hasin g prop osals fully

outlined with costs and ben efits analysis before Purchasing Committee.

Led installation a nd co nfigu ration of system upgr ades and new tec hnology; direct user training

and address sys tem iss ues .

Supervis ed validation processes for pharmacy, bar code label printing and radio fr eque ncy

modules. Doc ument all pro cesses.

Prepared detailed monthly reports highlighting users attended by area and department.

Code, test and debug pr ogr am changes and prepare d ocum entat ion to promote to production

Conduct QA va lidations process. Inc orporate test scripts and doc ument results. Prepare all

documentations and transfer process to production.

Includ e c hanges in QC pro cess.

Environment: AS/400, RP G

Accomplishments:

Contributed to the succ essful implement ation of JD Ed wards software applic ations :

Forec asting Module (2000- 2001)

Purchasing Management

DRP Distribution Requirem ent Planning (200 0-2001)

Advanc ed W arehous ing (2003)

Radio Freq uency with DC-Link (DSI)

JDE Modules Supported

Sales Order Entry

Advanced Pricing

General Ledger

Accounts Receivable

Inventory Ma nagement

Advanced Wareh ousing

Wo rld Writer

Purchasing Management

FASTR

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EDUCATION

UNIVERSIT Y OF PHOENI X, San Ju an,

MBA Information Techn olo gy G.P.A.:

3.87PR

UNIVERSIT Y OF PUERTO RICO, Rio Piedras,PR

BBA Informatio n System G. P.A.: 3.0

Minor in Management

SEMINARS/ TRAININGS / CERTIFICATIONS

Kogno ’s and Essbase./4 00 (BI)

Micros oft Offic e 2 010 (Excel, W ord, PowerP oint, Acces s,Visio)

Ms Projec t 2010

Lotus Notes Train th e Train er

Domino Serv er Skills Cours e

SQl 2005,2008

PM P Courses and Trainings

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