Customer Service Quality Assurance

LeAnna Wright

Jackson, MS

***********@*****.*** - 601-***-****

WORK EXPERIENCE

Cashier/Customer Service

Walmart - Pearl, MS - November 2010 to Present

Cashier/Customer Service

Krystals - Brandon, MS - November 2008 to June 2011

EDUCATION

Biology

Hinds community college - Pearl, MS

2012 to 2014

ADDITIONAL INFORMATION

Leanna Wright

3140 Sylvester Dr

Jackson, Ms 39212

***********@*****.***

EDUCATION

High School Diploma, Pearl High School- 2011

Hinds Community College, Pearl Ms- 2012-Current

COMPUTER/OFFICE SKILLS

Microsoft Programs, Power point, Internet/Email

WORK EXPERIENCE

Nov 2010-Present, Customer Service, Walmart Supercenter, Pearl, Ms

Assisting customers with the purchase of merchandise

Assisting customers with bill payment, check cashing, send/receipt of money transactions, credit card

payments, etc

Light Accounting/Night Audit

Daily inventory of merchandise

Acted as head cashier in the training of new employees

Consistently achieve expectation on all key performance indicators (Quality assurance, compliance,

productivity, schedule adherence, attendance)

Assist with answering Operator Directory calls

Attend all training/workshops as scheduled

November 2008-June 2011 Customer Service, Krystal Company Brandon, Ms

Assisting customers with placing orders of various quantities

Daily inventory of merchandise

References available upon request

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