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Customer Service Sales

Location:
Birmingham, AL
Posted:
December 30, 2013

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Resume:

Jerry S. Fell

**** ****** *******, *-* (***)

***-****

Pensacola, Florida 32503

********@*****.***

Senior Finance Executive

Dynamic management career with extensive financial and operations

experience with medium sized corporations in a variety of industries. Solid

Analytical skills coupled with understanding financials from both an

accounting and operations point of view, enable me to instinctively find

problem areas in a decisive manner. A tenacious problem solver with a

proven track record. Excellent interpersonal and training skills combined

with a motivational leadership style that facilitates team building.

Diverse finance and operations expertise includes:

. Strategic Business Planning

. Marketing & Business Development

. Human Resources

. Management Training & Development

. Quality & Productivity Improvement

. Customer Service & Retention

. Federal Contractor Reporting

. Financial Planning & Analysis

. General Accounting & Reporting

. Budgeting

. Corporate Banking & Insurance

. Cash Management & Optimization

. Payroll & Benefits Administration

. DCAA Audit Experience

.

Professional Experience

WARREN AVERETT - O'SULLIVAN CREEL - Pensacola, FL

BP Business Claim Accountant (February 2013 - Present)

Serving as a BP Business Claim Consultant, providing Claim Calculations

utilizing various templates. Responsible for interfacing with Clients to

obtain necessary information.

BANKERS LIFE - Mobile, AL

Insurance Agent (April 2012 - February 2013)

Health and Life agent licensed in Alabama and Florida selling primarily

Medicare Supplements, Life and Annuity products.

H2 PERFORMANCE CONSULTING CORP - Pensacola, FL

(A $3 million Consulting Firm - Primarily Federal Government Contracts)

Comptroller (December 2008 - September 2011)

An 8a Women Owned disadvantaged Consulting Firm dealing with a variety of

Federal agencies. Business was primarily Project Management, IT consulting

and Training. Responsible for all Financial functions including all

reporting to Federal Agencies, participating in costing aspect of

proposals, development of budgets, preparation of incurred cost report,

developing Indirect Rates, etc.

DIVOTECH GOLF - Gulf Breeze, FL

(A $3 million Golf Accessory Company)

Vice President/General Manager (January 2008 - June 2008)

Company had just acquired a significant sunglass operation that functioned

in a totally different market. A good deal of my effort was to develop

budgets, marketing plans and oversee this new acquisition. The economic

conditions continued to worsen and eventually forced the owner to change

plans

BLUE LAKE CITRUS PRODUCTS LLC - Winter Haven, FL

(A $16 million Citrus Juice Operation)

CFO/Operations Manager (November 2003 - December 2007)

Started as consultant on special projects. In February 2004 took over the

Accounting Dept. of the Juice Plant. In November of 2004 assumed

responsibility of the bottling operation and distribution/warehousing

depts. Responsible for all Juice plant operations, warehouse/distribution,

accounting and customer service.

. Successfully increased production efficiency in the Bottling Dept from

74% to 95% in less than 4 months.

AURORA MANAGEMENT PARTNERS - Atlanta, GA.

(A $30 million Financial Management Turnaround Firm)

Financial Consultant (August 2002 to November 2003)

Worked on several projects as part of the turnaround team and served as

interim CFO for a textile printing company.

BLUE DOLPHIN DESIGNS - Pensacola, FL

(A $5 million Screen Print/Embroidery/Ad Specialty/Retail Sales)

CEO / President (July 2000 to May 2002)

Hired for the purpose of turning around an unprofitable company. The

company's customers included clients from College Licensed Sports,

Corporate and Entertainment markets, as well as Fishing Tournaments, Custom

Retail (Restaurants and Bars) and Special Events. Manufacturing facilities

included (5) automatic screen print presses and (90+) embroidery heads.

Company employs 80 people.

. During the first nine months achieved cost savings of $750,000+

annually and significantly improved the efficiency of operations.

WP Textiles Processing Corp. (formerly Waverly Textile Processing, Inc.) -

Richmond, VA

(A $12 million textile printing and finishing company)

Hired as CFO for WP Textiles Processing Corp., which acquired Waverly

Textiles Processing in August of 1999. Served in concurrent Administrative

and Controller capacities while company was reorganized after acquisition.

CFO / General Manager (Feb 1997 to July 2000)

Hired as CFO to orchestrate the financial turnaround of a failing

organization. Assumed additional responsibility as General Manager/COO

reporting directly to company president. Oversaw the planning, staffing,

operating performance, and leadership of the corporation's complete

financial, accounting, administrative, and production functions. Supervised

12 direct reports and overall production activity for a 24-hour

manufacturing operation with 125 employees. Built a cohesive, team-oriented

environment with strong emphasis on management training and development,

quality, and productivity improvement.

. Provided "hands-on" operating and financial leadership for a

successful turnaround. Achieved a positive cash flow by improving

production efficiency 12-14% coupled with cost reduction measures in

the areas of labor, purchasing, and supplier selection.

Medco Pharmaceuticals, Inc. - Covington, LA

(A pharmaceutical manufacturing company providing eye care products to the

first aid industry)

CFO / General Manager (May 1992 to July 1996)

Hired during start-up phase to develop FDA approval application for generic

prescription drugs. Held concurrent responsibility for all administrative

and financial affairs. Supervised 8-12 employees and directed staffing and

human resource functions. Oversaw production and effectively coordinated

purchasing and production scheduling with customer demand. Developed

procedure manuals for production department to increase quality,

productivity, and customer service.

. Recommended production of over-the-counter products to bridge gap

while developing approval application for generic prescription drugs.

. Increased production from virtually nothing to 200,000 units per

month.

. Provided the leadership and strategic direction that led to sales

growth from zero to $1 million per year.

Connecting Point - Pensacola and Ft. Walton Beach, FL

(A $3 million computer sales and service retailer)

President (1990 to 1992)

Hired to direct the operations of 2 locations with 25 employees. Held

complete decision making authority for all aspects of the business and

provided periodic status reports to absentee investors. Scope of

responsibility was diverse and included staffing, merchandising,

purchasing, sales, service, marketing, and financial management.

. Turned around an unprofitable operation within 4 months by focusing on

service and educational aspects of the business.

U.S. Pole & Supply, Inc. - Pensacola, FL

(A $34 million supplier of treated utility poles and X-ties to the railroad

and utility industries)

President (1985 to 1987)

Vice President (1976 to 1985)

CFO (1969 to 1976)

Developed business plans, sales projections, and pricing strategies for a

newly established sales division. Held overall responsibility for

accounting and reporting, budgeting (expense and capital), banking

relations, and advertising. Oversaw 7 sales representatives, administrative

staff, and 5 distribution centers.

. Built a professional, top-producing sales department where none

previously existed; established territories, sales projections and

goals, expense budgets, incentive programs, and customer service

functions.

. Implemented the necessary programs to increase sales from $28 million

to $34 million while increasing gross margins by 15%.

. Developed a sales plan with accuracy levels of 95% regarding product

mix, volume, and profit margins.

Education

St. Bernard College - Cullman, AL

Bachelor of Arts, Accounting (Cum Laude)

Additional

Highly proficient in Excel, Word, and several accounting applications

Available to travel or relocate



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