Data Entry Customer Service

Joyce Pizzico

PO Box ***** King of Prussia, PA **406

Home: 610-***-**** Cell: 484-***-****

************@***.***

Administrative Assistant

Profile

Administrative support professional offering versatile office skills. Intermediate

skills in Microsoft Office programs. Able to juggle multiple priorities and can adapt

easily to any office environment.

Education

Plymouth Whitemarsh HS Plymouth Meeting, PA

Courses in Computerized Office Clerical Skills.

Key Skills

Office Accurate Typing Standard-Front Desk

Skills: Skills Reception

Database Input Clerical Projects

Administration Executive Support

Computer MS Word MS Outlook

Skills: MS Excel

Experience

Kelly Services King of Prussia, PA Assistant/Receptionist, 2007 to 2013

Handled multifaceted clerical tasks (e.g., data entry, memos, letters, filing, photocopying, mail)

Answered incoming calls on multi-line phone system. Performed clerical duties that were

delegated.

Has “can –do” attitude, very flexible and readily undertakes any new tasks.

Highlights:

Hostess – Seminars: Registered people, communicated the events for the day. Answered

any questions or inquiries that pertained to the products for sale. Coordinated with the

seminar speaker about the agenda and spoke to the group about the company products.

Communicated with the group about directions and information that was needed throughout

the seminar.

Administrative/Receptionist – Handled a variety of duties including phones, computers,

special clerical projects, mail, filing, faxing, data entry input, record keeping, and setting up

appointments. I completed all work and tasks assigned to me by management.

Provided administrative support to direct report manager and other colleagues as needed.

Maintained general appearance of office, pantry, and other public areas.

Made copies, collated, binded and stapled, filed documents and reports as needed.

Greeted people entering the reception area in a professional manner while restricting their

access to the facility without a proper escort.

Clerical Positions - Put together sales manuals, ordered supplies, prepped and scanned

documents, proofread each document for accuracy.

Temporary Assignments

Allied Barton Security Services: January-February 2006

Data Entry: Employees W2’s, and entered customer and client information.

Met Life Insurance Company: March-November 2006

Data Entry of Insurance Applications.

St. Gobain (formerly Certainteed): December 2006

Data Entry: Scanning documents and entering required data.

Clyde S. Walton: January-April 2005

Data Entry: Maintenance contract on their own system.

Glaxo SmithKline: September 2002-2005

Healthcare Department: Greeted employees, answered phones, scheduled appointments,

entered information into a database using Access.

Business Development: Answered phones, customer service, typed documents using

Word and Excel.

Executive Office: Receptionist/Data Entry: Answered phones, clerical work, and data

entry.

Corporate Environment Health & Safety: Answered phones, used Lotus Notes. Typed on

a computer using Word and Excel. Used copy machine, put together sales manuals and

literature.

Bio-Pharmaceuticals: Receptionist/Data Entry, clerical work.

PFPC: February-April 2002

Receptionist/Data Entry

St. Gobain: May-July 2002

Data Entry

Paine Webber: January-June 2001

Administrative/Data Entry/Special Projects for Manager.

Tucker Anthony: July-September 2001

Administrative/Receptionist/Data Entry

Early in my career I worked for my family owned business for over 2o years at J & J

Pizza in Lafayette Hill. I was able to utilize my customer service, cashier, and phone

skills as well as taking care of the front of the house.

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