Customer Service Manager
Resume:
David Kirksey
**** ******* ******, ******* *******, PA, 15065
*******.*******@*****.***
(h) 412-***-****
(c) 724-***-****
WORK EXPERIENCE
Family Dollar
New Kensington, PA
15068
Assistant Store Manager
Starting pay rate - $8.00 per hour
Ending pay rate - $9.25 per hour
March 2013 to July 2013
Responsibilities
Each day at Family Dollar included, but not limited, me to do the following jobs; Customer service, stocking shelves, handling refunds/returns, handling money, answering the phone, keeping a safe and clean environment for customers, opening and closing the store as well as counting and doing end of the day deposits.
Accomplishments
While working at Family Dollar, I was promoted from Customer Service Representative to Assistant Store Manager within 2 months after getting hired, due to my outstanding work ethic and skills. Also, customers have told me that I was a great, fast, helpful and efficient worker.
Skills Used
While working Family Dollar, I demonstrated my ability to be clean and organized. My ability to talk with customers about wants and needs and to hold small, quick conversations with them was also outstanding. This helped me become one with many returning customers as well as create a few.
Hot Topic
1008 Ross Park Drive
Pittsburgh, PA
15237
Seasonal Sales Associate
Starting pay rate - $7.25 per hour
Ending pay rate - $7.25 per hour
October 2012 to January 2013
Responsibilities
Each day at Hot Topic included, but not limited, me to do the following jobs; Greeting and assisting customers, keeping the store neat, clean, organized, safe and presentable to customers, handling money as a cashier, answering the phone and helping with online orders when required.
Accomplishments
While working at Hot Topic, I was told by the Store Manager that I was an outstanding worker and that any time they were hiring for seasonal positions, I would always be a consideration. Also, there were a few times where customers asked for my name so that they could do online surveys to tell the company how well I was doing my job.
Skills Used
While working at Hot Topic, some of the skills I demonstrated included my, cleanliness, organization as well as people skills.
EDUCATION
Shelby High School
230 East Dixon Boulevard
Shelby, NC
28152
High School Diploma
2009 to 2010
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