Management System
Resume:
DOUGLAS P. RICHTER
********@******.***
Mailing Address:
Chula Vista, CA 91915
CAREER HISTORY
**** – Present
DPR Consulting Consultant
San Diego, CA
Consultant/principal responsible for network design and systems integration for major Southern California corporations,
including Aluminum Precision Products (Santa Ana, CA), Security Pacific Bank (Brentwood, CA), and Patt erson Dental
(El Segundo, CA). Trained and certified by Cisco, Citrix, Microsoft, Symantec, and others to implement technology
solutions. Manage business operations, sales and customer relationships, vendor partnerships, and 10
consultants/contractors.
Created a dental technology installation and support unit, the first authorized by Patterson Dental. A team of six
installers and techs were trained on several dental systems, including office and chair-side networking, digital
radiography, audio/video delivery, and automation integration, and to maintain HIPAA compliance. This business
unit was subsequently spun off as ArcNet, which continues to serve a growing list of dental businesses and dentist
clients.
VoIP planning, implementation, and transition; authorized and certified by Cisco, Nortel, and Mitel.
Virtualized over 100 servers utilizing Citrix XenServer; integrations included NetApp filers and SANs, achieving
overall savings in hardware and support costs, with improved performance, high -availability, and various backup
methodologies.
Spec’d, installed, and managed 10-node engineering simulations computing cluster, achieving design turnaround
improvement from 1 week to 1 day.
Installed automated CNC system with robotic loading on multiple machines.
Designed, installed, and supported IFS ERP server farm, consisting of Linux and Windows servers, Oracle
databases, NetApp SAN, Citrix XenServer and Citrix XenApp. W orked with client workgroups to develop
requirements for green-screen function; Managed IFS and Oracle developers through des ign, testing, and delivery.
Implemented Oracle Financials on Linux and Windows servers, including integration of bank applications and a third -
party check-printing system.
Exchange 2007 and 2010 implementations and migrations, including multi -site and clustered servers. System
deployments have full, secure support for OWA, ActiveSync, Blackberry Enterprise Server, and other access
methods.
2000 – 2002
Metropolitan Provisions Director, Technology and Development
City of Industry, CA
Responsible for leadership of the Technology and Development group, reporting to the Chief Information Officer.
Managed all aspects of technology planning, architecture, engineering, implementation, and operations. Provided
system and network design, technical support services, voice/data communications, and security to support corporate
objectives for this $500-million foodservice company. Responsibilities also included budgeting and staffing.
Designed and implemented laptop-based mobile salesforce automation system, using wireless and broadband
technologies, and VPN.
Designed and implemented an EDI system for AS/400-based applications.
Designed and implemented on-line web ordering system using IBM WebSphere and HTTP Server.
Created and implemented platform standards and system methodologies for application servers, desktops, and
printing systems to achieve high-availability and deep integration.
Upgraded and replaced over 250 PC workstations, deployed Windows and Linux servers, and upgraded data
network and communications infrastructure to improve overall system and application reliability.
Resume of Douglas P. Richter
Page 2
Implemented MS Exchange throughout organization; implemented firewalls, bandwidth management, and secure
network access controls.
Installed Citrix MetaFrame servers with load balancing to provide remote access to FoxPro databases and AS/400
applications, as well as thin-client connectivity.
Analyzed, redesigned, and implemented voice and data network changes to achieve $250,000 annual savings.
1996 – 2000
Charter Communications / Falcon Cable Director, Technology
Pasadena, CA
Managed Development and Technology department for this cable television company to create technology strategies,
ensure consistent implementations, and manage company-wide network projects. Responsibilities included
departmental budgets, staffing, and intra-company billing. Project management responsibilities included project
analysis, approvals, capital appropriations and expenditures, planning, implementation and delivery. Falcon Cable TV
was acquired by Charter Communications in 2000; Created and managed transition plan.
Developed network design strategy and implementation plans; migrated over 1000 corporate users in 120 offices to
MS Exchange; implemented firewalls; installed MS SNA Server to support IP-client access to mainframe services;
rebuilt network servers and infrastructure to support NT and NetWare coexistence; migrated to switched 100baseT
LANs; and standardized PC desktops, servers, operating systems, printers, routers, and applicati on software.
Designed and built a 120-node Frame Relay network to replace a multipoint SNA network for regional mainframe
access (for CSRs, data mining, and reporting), and implemented IP access to central site servers for security, e -
mail, Internet access, and thin-client connectivity. Cisco routers were used at all locations; all remote offices have
ISDN backup; central and mainframe sites are supported with redundant, load -balanced high-speed links across
routers in a fail-over.
Set up and managed Help Desk and Application Support services . Brought on-line a network operations center
(NOC) with 24x7 monitoring and trouble management.
Completed Y2K needs assessments and deployed replacements for over 750-user desktop PCs and 250 printers.
Designed and implemented private data networks and c able modem systems using under-utilized fiber optic cable
plants. Cisco and Marconi routers and switches were used to ensure high -availability, and highly secure networks.
Eaton (Aeroquip) Corporation Director, Development & Technology 1994 - 1996
Maumee, OH
Managed Development and Technology department and staff of 20 for this Fortune 200 company to create technology
strategies, ensure consistent implementations, and support company-wide IT initiatives. Responsible for departmental
budgets, projects/skill-set analysis, staffing, and intra-company billing. Responsible for project analysis, approvals,
capital appropriations and expenditures, planning, implementation, and delivery. Worked with IS managers from
Aeroquip and Vickers business units to create training and support requirements, including internal consulting, project
definition, and coordination of resources.
Major projects included:
Hardware and software selection, implementation, change control, and configuration management for
distributed systems: Aeroquip converted from IBM mainframe-based application systems to distributed
client/server systems, utilizing HP 9000 servers, HP-UX 9 and 10, Progress v6.3 and 7.3 databases and 4GL tools,
Sybase System 10 databases and tools, QAD MFG/PRO MRP software, and Sterling and ACTIS EDI software.
Initial systems deployment was to 25 global locations.
Distributed systems management tools: Implemented Computer Associates’ Unicenter on 25 UNIX servers for
policy-based management and control of worldwide network. Further integration included Windows NT and NetWare
servers, DEC VAX and Alpha servers, and Intel-based desktops.
Design and development of storefront POS system: Presently being rolled-out to 3000 locations in North
America, this system operates on a Windows NT server, runs a Progress -based distribution management/inventory
control software package, and incorporates video conferencing, video training, and a rules -based product
selector/configurator.
Resume of Douglas P. Richter
Page 3
Conversion from NetWare to Windows NT servers, Windows 95: Developed strategic business partnerships and
beta-test agreements with Microsoft, Intel, AT&T, and Hewlett-Packard to convert from NetWare to Windows NT-
based servers, and to deploy Windows 95 and client-server applications to 2000+ desktops.
Developed multimedia knowledge base system: Implemented Documentum document management system
EDUCATION &
PROFESSIONAL MEMBERSHIPS
Harvey Mudd College, BS/IPS Computer Science
Member, Institute of Electrical and Electronics Engineers (IEEE)
Member, Communications Society of the IEEE
PERSONAL
Eagle Scout, Boy Scouts of America
Divemaster, PADI Certified
REFERENCES
Personal references will be provided upon request
Contact this candidate