Quality Control Management

Khanh V. Nguyen

**** ******** **** ********, #***

Falls Church, VA 22041

Dear Recruiting Personnel:

Please accept my resume for your review regarding the position.

After reading your job description, I am confident that my skills and my passion for technology are a

perfect match for this position.

I would bring to your company a broad range of skills, including:

Over 16 years’ experience working with state of the art printing equipment and providing

high quality printing services to various federal agencies.

Strong printing and desktop publishing network and media miles experience and coordinate

daily operations of a very productive printing organization enabling me to be highly effective

in quality control, budget management, customer specifications and providing guidance for

publishing products or services.

I would welcome the opportunity to further discuss this position with you. If you have questions or

would like to schedule an interview, please contact me by phone at 571 432 622 or by e mail at

*********@*****.***. I have enclosed my resume for your review, and I look forward to hearing

from you.

Sincerely,

Khanh V. Nguyen

KHANH V. NGUYEN

3605 Barcroft View Terrace, 204, Falls Church, VA 22041

Home 571-***-****

*********@*****.***

SUMMARY

Highly productive, dynamic and innovative printing and reproduction management professional with

extensive experience in providing printing services to the federal government on a contract basis

seeks to employ with the U.S. Government or a private corporation.

Highly productive, dynamic and innovative printing and reproduction management professional with

extensive experience in providing printing services to the federal government on a contract basis

seeks to employ with the U.S. Government or a private corporation.

Over 16 year’s experience working with state of the art printing equipment and providing high

quality printing services to various federal agencies.

Strong ability to supervise, train and coordinate daily operations of a very productive printing and

bindery organizations.

High effective in quality control, budget management, customer specifications and providing

guidance for publishing products or services.

AREAS OF EXPERTISE

• Operate and manage state of the art printing equipment including Xerox Nuvera 288 EP

Perfecting/Production Systems.

• Skillful in performing set up, maintenance and troubleshooting of high speed digital scanners, printers

and high tech finishing equipment and machinery.

• Perform manipulation and processing of electronic files using various publishing software applications.

• Advise clients on industry trends regarding their order specifications and maintain constant contact to

ensure customer satisfaction.

• Create and format data from hard copies and reproduce to high speed printers and save on completed

orders on CD ROM, tape drives, flash drives etc.

• Read, interpret and process work orders and properly prepare them for print, saving and archiving.

• Proof job orders, files and hard copies for accuracy and report errors immediately to supervisor.

• Use online/off line finishing equipment including tape, velo and coil binders, GBC machine, shrink wrap

and 3 hole drills.

• Manage projects including planning, cost management, proofing and final delivery of project.

• Guarantee equipment performance through effective maintenance, problem solving skills and ability to

place service calls to technicians to decrease down time.

• Helped prioritize work schedules and delegated assignments.

• Dealt tactfully and effectively with difficult customers.

• Helped prioritize work schedules and delegated assignments.

• Detail minded with a good eye for balance and organization.

EXPERIENCE

Printing and Publication Technician 2001 to Present

Apex Communication Corporation, Alexandria, VA

Pressman 1997 to 1997

Sir Speedy, Lancaster, PA

Reprographer/Pressman 1977 to 1997

Philips Communication and Security Systems Inc., Lancaster, PA

EDUCATION

Xerox University, Arlington, VA Digipath Scan and Make Ready Operator Training 2000

National Radio Institute, Washington, DC Microprocessors/Microcomputers Diploma 1987

ADDITIONAL SKILLS

• Online/Offline Equipment

• Digital Files

• Plant/Project Management

• Product Development

• Meeting Deadlines

• Customer Satisfaction

• Supervision and Training

• Adobe Acrobat

• Bindery/Folding/Press/Mounting/Lamination

• State Of The Art Equipment

• Print and Digital Media Production

• Web Document Conversion

• PDF Adobe Acrobat/Word/MS

Contact this candidate