Quality Manager
Resume:
Roanoke VA, *****
*************@*****.***
Barry L Randolph
Objective:
To obtain a Quality Assurance position with a customer-focused organization that can
benefit from my skills and experience while contributing to my own personal
career development.
Highlights:
Over 20 years manufacturing experience with a Tier I, Tier II, TS-16949 supplier
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to the automotive industry
Experienced and knowledgeable in the use of Plastic Injection, Rubber Injection, Machining Alloy,
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Stamping, Transfer and Compression molding
In addition to aluminum casting, aluminum bond to metal strip, stamping, laser weld, and machining
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In-depth history of using problem-solving skills to significantly reduce scrap,
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poka-yoke, eliminating chronic quality problems, thereby improving customer
satisfaction
Possess strong leadership skills, which I find necessary to use as a change agent in a
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continuous environmental improvement
Develop and strengthen quality systems to say in compliance with TS 16949
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Thoroughly knowledgeable in applying the statistical process control techniques to identify
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special vs. common causes of variation
Highly proficient in Six-Sigma tools and techniques to reduce process variation
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Championed and closed well over 300 corrective actions in the past four years some in which involved third
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party sort and CS2 containment
Extremely knowledgeable in automotive customer expectations: Ford, GM, & Chrysler
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Exceptionally knowledgeable in the use of Tier I supplier to the Automotive Industry expectations: Visteon,
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Modine, Montaplast, Mann +Hummel, Globe Motors, Watts Regulator, Delphi, Cooper Standard, Caterpillar,
Mark IV, and Mahle
Standard Government Clearance
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Certifications:
Ford FMEA Training with Robustness, April 2007
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Micro VU INSPEC, Vision Software Measure Equipment, November 2006
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CMM - PCDMIS CAD BASIC, Hexagon Metrology, May 2007
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Geometric Dimension and Tolerance training and certification
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Production Part Approval Process, (PPAP), The Pic Group, August 2006
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Certified Six-Sigma Black Belt, June 2005, Project Completion, Certification Examination,
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Parker Hannifin Corporation, Cleveland, OH. Project savings annual savings $105,550
Certified Six-Sigma Green Belt, April 2004, Project Completion, Certification Examination,
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Parker Hannifin Corporation, Cleveland, OH. Project savings over $70,000 annually
Certified TS 16949, Auditor, August 2004
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Certified QS 9000 Auditor, November 2001
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Rockwell Automation Datamyte, Quantum QA/Pathfinder, April 1999
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Education:
Bachelors of Business Administration with management emphasis
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May 3, 2008 Averett University, Danville Virginia
Quality Control Carrier Studies
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Central Virginia Community College (CVCC), Lynchburg, Virginia
December 5, 1999 – December 12, 2001
Software:
Proficient in Microsoft Office: Excel, Word, PowerPoint, & Access
Other: Minitab, Visio, Outlook Express,
Employment: Federal-Mogul Bearing& Ignition 2012 – Dec 2013 Blacksburg Virginia
Quality Manager
Company lost TS 16949 & Q1first day of employment, immediately started restructuring the quality
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department and champion the recertification plan plant wide
Direct reports include 5 Quality Engineers, 3 Quality Supervisors, 12 Auditors, 2 Quality Technicians, & 72
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union hourly employees
Reduce third party sort by $200,000 per mouth first two months employment
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Champion and closed open corrective actions by 75%
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Implemented source inspection to reduce customer quality concerns
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Eliminated CS2 inspections due to common cause variation
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Enhanced traceability tracking process for product dimensional characteristics
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Over $250,000 reduction of contractual assignments
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Assist Value Stream Managers with increased OAE by 15%
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Traveled to customers to rebuild customer confidence and ensure customer satisfaction
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Worked with Global Engineers to implement error-proof systems
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Developed Quality Engineers to strengthen and control quality systems
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ITT EXELIS Night Vision 2010 - 2012 Roanoke Virginia
Sr. Supplier Quality Engineer /Quality Manager Assistant
Corrective Action Coordinator for supplier global database to ensure efficiency and robustness of corrective
actions – improved average response time from 29.5 < 10.7 days
Facilitate team to enhanced and improved First Article part approval process flow to ensure proper data
documentation
Facilitate team to improve supplier on-site assessment audits to evaluate product & process readiness pre-
launch in addition to Quality System’s evaluation
Mange and update monthly supplier score cards which consist of PPM, delivery, and supplier corrective
action (SCAR) response time
Manage and update monthly internal Sourcing Engineering database which captures data from incoming
inspection and internal floor rejects to calculates monthly PPM for top 10 suppliers
Direct contact for over 40 suppliers
Champion 5s and other various Kazien Events
Backup and delegate assistant to Supplier Quality Manager
Reduce Incoming Inspection cycle time from 6.5 days to 3.2 days
Parker Powertrain Division 1998 - 2010 Lynchburg Virginia
Quality Engineer/ Quality Manager Assistant (Promotion)
Improved final detection of nonconforming product through vision inspection equipment to ultimately
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eliminate human inspection and reduce overall RPNs.
Facilitated Six Sigma Black belt projects to support business units to reduce scrap by 50%
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ultimately saving $358,000.
Primary external customer contact for five departments which I support all quality related activities that
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involves packaging, labeling, and quality of finished product.
Work diligently with Process Engineers with resolving out-of-control processes.
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10 years of experience with 8D corrective actions to address root cause.
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Supervised three Quality Technicians that are responsible for verifying all processes through first piece
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approvals and in process verification throughout the shift.
I am responsible for reviewing PPAPs prior to submission to the customer and will work closely
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with the customer to make any necessary changes or updates to achieve approval.
Experience with GD&T and capable of operating CMM, & Micro View measurement equipment.
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Proficient with using problem solving techniques (5-Why, Cause & Effect, Is/Is Not) to determine
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true root causes.
Capable of create Access databases to capture short & long term data to analyze processes for
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improvements.
Established Control Plans, PFMEAs & Process Flow for new product launches as well as updating
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existing documents as needed.
Championed & closed Global 8Ds as a result of yard holds at Ford for suspect nonconforming material.
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First on site at customers when they have a quality concern to assist with containment and sustain
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customer supplier relationship as needed.
Facilitated teams with production operators to reduce Cost-of-Poor-Quality and improve ROS for
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the PIP Business Unit.
Positive track record for resolving customer quality related issues and ensuring that the company stays
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focused on customer satisfaction.
Researched and developed new plating for the rubber injection molding process to release parts without
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mold lubrication, and reduce scrap, ultimate savings - $59,234
Implemented Poke Yoke systems for manual processes to prevent false disposition of nonconforming
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product.
Error proofed removing product from the transfer molding process without creating defects by
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changing the design of the hand tools, which save the company $ 30,780 a month in scrap,
third-party sort, and internal containment.
Implemented Poke Yoke systems to prevent shipping miss labeled / mixed product to customers.
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Parker Powertrain Division 1996-1998
Laboratory Technician (Promotion)
Performed test on incoming raw material (tensile, elongation, material flow, hardness, & melt flow)
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Performed incoming dimensional inspection approval on components used for manufacturing
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Parker Powertrain Division 1992-1996
Production Technician
Department Lead over final inspection process – 35 total inspectors
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Operated Transfer & Injection molding equipment
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Performed visual inspection on finished product to assure product meets customer expectation
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References: avaliable upon request
Contact this candidate