Vanessa Cleggs
**** ******** ******, *********,**** 44115 216-***-****
*******.******@*****.***
Summary of Qualifications
Over 10 years of experience in Customer Service.
Proficient in Microsoft Word, Excel and Powerpoint.
Follows directions well with a positive attitude.
Experienced in managing projects and handling multiple priorities at once.
Demonstrated to have good organization and time management skills.
Team oriented with good communication skills.
Reliable and adaptable employee.
Possess a valid driver's license with a good driving record.
Able to operate a cash register and maintain an accurate account of cash or
credit operations.
Highly motivated to delivering top quality service.
Learns new systems quickly and takes initiative.
Education
University of Phoenix Medical Administration
Management
.Associate Degree May 2014
Townsend Learning Center Computer Applications
Certificate
.Microsoft Word-type 40 wpm, Excel, Powerpoint
Neo/Natal Program-American Red Cross STNA
.Perfect attendance, Merit roll
Remington College Medical Billing and Coding
Certificate
Aviation High School
Diploma
Experience
STNA 06-2011 to 12-2011
VISITING NURSE ASSOCIATION, Cleveland, Ohio
Responsibilities included: Provided care to clients in their homes,
activities of daily living, light housekeeping and meals.
Insurance Claims Representative 03-2008 to 08-2010
JACOBSON SOLUTIONS, Chicago, Illinois
Responsibilities included: Submitted claims and provided coverage
information.
Customer Service 08-2007 to 02-2008
AREA TEMPS, Lakewood, Ohio
Responsibilities included: Processed cash and credit transactions and
provided excellent customer service.