Customer Service Manager
Resume:
Brian Lichtenberg
Las Vegas, Nevada 89122
Objective
Dynamic and Professional seeking position as Property Manager.
Qualifications
. Four Years of Commercial Property Management
. Innovated, result orientated person Professional with over 20 years of
Restaurant experience to include 14 years of Management experience.
. Seven years of experience with Profit and Loss Statements
. Experienced in monitoring levels of inventory and product usage for
companies standard of product and presentation.
. Excellent communications, leadership, negotiation and motivational
skills.
. Team Player possessing the ability to consistently provide a high
level of systematic standards of performance.
Work History
2011-Present CoCo's Restaurant Manager
Responsible for overall operations to include staffing, scheduling, Front
and Back of the House operations. Monitoring inventory levels and product
ordering. Ensuring that all Brand standards are being met as well as
Compliance with all Food and Beverage Regulations.
2011-2011 Rio Casino Assistant Restaurant Manager
Monitored operations for All American Bar and Grill, Sao Paulo Restaurant,
Starbucks and Rio Java Coffee Shop. Included overseeing of the restaurant
staff, schedules and quality customer service and compliance with all Union
standards and regulations.
2009-2011 IHOP General Manager
Effectively controlled overall operations to include overseeing of staff,
monitoring inventory levels and controllable costs, purchasing equipment
and supplies. Ensuring quality customer service, food specifications
according to company's standards and compliance with all Food and Beverage
regulations.
2005-2009 Arby's General Manager
Effectively controlled overall operations to include overseeing of staff,
monitoring inventory levels and controllable costs, purchasing equipment
and supplies. Ensuring quality customer service, food specifications
according to company's standards and compliance with all Food and Beverage
regulations.
2001-2005 Lone Star Steakhouse Saloon Assistant Manager
Responsible for overall operations to include staffing, scheduling, Front
and Back of the House operations. Controlled inventory levels and product
ordering. Ensuring that all Brand standards are being met as well as
Compliance with all Food and Beverage Regulations.
1997-2001 Mills Corporation, Assistant Director of Operations
Determine, negotiate and regulate the daily responsibilities of contracts
for the maintenance and upkeep of malls operation. Manage facilities and
housekeeping departments; including scheduling, supplies and resources,
annual and daily budgets.
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