Customer Service Assistant

William Michael "Alex" Spence

*** **** ****** **

Apartment F

Birmingham, Alabama 35215

Cell: 205-***-****

*******.********@*****.***

EDUCATION

Bachelor of Science - Physical Education, Degree Anticipated May 2015

Stillman College, Tuscaloosa, Alabama

SUMMARY

Dedicated and committed student with experience in providing excellent

customer service, cash management, packing and handling in a fast paced

professional environment. Adaptable to change and capable of relating to

and working with employees at all levels. Skilled in Microsoft Office.

WORK EXPERIENCE

NEIGHBORHOOD-WAL-MART, Birmingham, Alabama May 2013- September 2013

Pharmacy Cashier (Part-time Temporary)

. Answered the telephone in the pharmacy in a timely manner and provided

patients/customers with information relating to filled prescriptions or

past due pickups.

. Completed daily reports and balances daily receipts.

. Performed cash transaction and provided customer service.

. Performed zoning when necessary

. Maintaining store signage and displays.

. Pack filled prescriptions for pick up.

. Performs other duties as assigned.

STERILITE CORPORATION, Birmingham, Alabama June 2012 -

October 2012

Package/Handler (Seasonal)

. Loaded and unloaded product

. Lifted boxes 25lbs up to 125lbs

. Handled palette jacket

BRAVO/BRIO RESTAURANT-Birmingham, Alabama May 2010 - August

2010

Assistant Server/Server (Summer job)

. Provided courteous prompt service while taking orders, serving food and

closing the check

. Communicated and fulfilled requests and needs of patrons in order to

provide excellent service

. Filled and refilled all non-alcoholic beverage request

. Cleared and ready tables for next service

LITTLE CAESAR PIZZA- Birmingham, Alabama May 2009 -

September 2009

Marketing Representative/Live Billboard

Provided outdoor promotional advertising to attract customers to Little

Caesars Pizza

VOLUNTEER ACTIVITIES

Youth Volunteer - Macedonia Baptist Church- Summer 2008 & 2009

Volunteer Tornado Relief- Stillman College, Tuscaloosa, Alabama

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