Sales Customer Service

OSMAN OMAR ********@*****.***

****- ** ****** *** ******** ON, Canada +1 (289) 700 - 4674

Objective: To obtain a position where I can fully utilize my previous experiences

Qualifications:

• Over 9 years of work experience in marketing, accounting, sales and finance

• In charge of a team of 15 sales reps, and responsible for leading the development and

• implementation of all marketing programs and strategic sales activities. Also in

• command of ensuring that the companies and its customer goals are aligned and met.

• Duties:

• Interacting with guests regularly to gain feedback on quality & service effectiveness.

• Managing staff levels to ensure that key target marketing areas are always covered.

• Advancing the company's strategic positioning with key accounts and strategically

• important geographies.

• Maintaining strong and cordial relationships with corporate level sales and marketing

• managers.

• Identifying and monitoring the performance of competitors in the market place.

• Providing excellent customer service to designated accounts.

• In the field generating sales on a daily basis.

• Responsible for account budgets, expenditure forecasts, and P&L accounts.

• Analytical and good with numbers

• Knowledge and working experience of Microsoft office including Word and Excel

• Knowledge of Simply Accounting

• Excellent time management and good communication skills

• Solid managerial and administrative experience

• Capable of managing multiple tasks and able to work as part of a team

Employment experience:

Sales Executive

MAG North America Hamilton 2010 - 2013

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

• Prepares reports by collecting, analyzing, and summarizing information.

Account and Finance Manager

Intrafina Trading and Services Company, KH 2003 - 2006

• Supervised employees in the Accounting Department to ensure accuracy

• Scheduled employees overtime and vacation and maintained employees files

• Calculated personal income tax, and value additional tax monthly

• Generated business profit tax reports annually

• Prepared monthly bank reconciliation and controlled cash flow and planning reports

• Participated in annual budget planning meetings

• Coordinated, scheduled, and organized the annual meetings

• Oversaw office licensing, registration and maintenance

• Cost accounting of all goods

• Insured profit percentage

• Liaise with merchants to insure accurate costing

•

Accountant

Phoenix Trading and Services Company, KH 2000-2003

• cash and deposit vouchers

• Kept cash and deposit books

• Calculated personal income tax, and value additional tax monthly

• Generated business profit tax reports annually

• Prepared of costing sheet for the local and foreign shipments.

• Journalized Handled and clearing agents' accounts.

• Maintains of export budget costs of shipments.Clearance of containers in ports and Stock checking and correcting.

Data analyses, (Volunteer)

Sudanese social development organization (NGO) Khartoum 2003- 2006

Cafa organization (NGO) Khartoum 2005- 2006

Education and training:

Diploma Accounting and Com Science College for Technological Sciences, Sudan 2000

B.Sc. Economics (complementary) Omdurman Ahlia University, Sudan 1999

Diploma Business Marketing Mohawk College, Hamilton Canada 2012

~ References Available Upon Request ~

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