Customer Service Sales

Demichia McIntyre

Student

Temple Hills, MD

********.********@*****.*** - 240-***-****

WORK EXPERIENCE

Intimate Apparel Specialist

Macy's - Bowie, MD - November 2011 to Present

Responsibilities

Team leader in the Intimate/Children’s Department. Successfully turns uncertain clients into firm purchases.

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain

information, take orders and address complaints.

Fit clients and provide extreme customer service. Regularly persuades clients to make a purchase with both

cash and financing, while still maintaining highest level of overall client satisfaction.

Answer telephones, direct calls and take messages.

Professionally continues to maintain a professional appearance and exclude leadership in every setting by

coaching team members on useful sales techniques.

Accomplishments

I worked my way from sales associate to an intimate apparel specialist

Skills Used

Customer Service, Bra Fitting.

Assistant Photographer

Hollywood Shot - Temple Hills, MD - August 2009 to September 2010

Responsibilities

Arrange customers to stand out clearly in a finished picture. Captures images electronically and edit them on

a computer. Assist customer in ordering prints. Operate office machines, such as photocopiers and scanners,

facsimile machines, voice mail systems and personal computers. Reviewing and processing bills from outside

vendors. Creating and editing documents in MS Word Office Suite(Word, Excel, Power Point), Word Perfect

and Adobe Acrobat.

Use computer software to edit, enlarge or cut photos based on customer needs. Knowledgeable in digital

equipment, editing software and highly-quality printers.

Accomplishments

I learned how to take photographs and make digital photographs.

Skills Used

Customer Service.

EDUCATION

Nursing

Bowie State University - Bowie, MD

2010 to 2014

SKILLS

Proficient with Microsoft Word, Excel, Internet, Photoshop and PowerPoint.

CERTIFICATIONS

Fit Specialist

I can successfully fit and place one into the right bra size.

First Aid/ CPR

July 2012 to July 2014

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