Angela Mart
*** *. ******** *******, *** A Olathe, KS 66062 • 913-***-**** • ******@*****.***
A highly self-motivated result oriented professional utilizing a can-do attitude in all aspects of
corporate culture. Project an energetic, resourceful and self-directed approach utilizing a
proactive philosophy. Highly effective communication skills, including demonstrated ability to
satisfy customer needs through relationship building and decision maker penetration. Rare
combination of superior interpersonal skills coupled with a highly self-motivated, team player
approach.
Residence/Hotel Management
Leasing & Resident Management
Demonstrated success record in:
3 Increased tenant retention to 95% within 6 months.
4 Increased Customer Sales by 65% as result of marketing initiatives implemented.
5 Experienced with both cold and warm sales with a high result of retention and return customers.
6 Motivating staff and team to increase sales and reach company objectives.
7 Proven record of initiative and success in project development, event planning, and bid/proposal
writing.
PROFESSIONAL EXPERIENCE
Worcester Properties ( Northcrest Apartments)
Property Manager
January 2,2013-Now
1. Manage a 151 unit property, including showing, leasing, and renewals
2. Collecting and posting rent to yardi
3. Coding / Posting all bills
4. Working with Yardi, to keep up all paperwork, and input online.
5. Working with Manager/ Maintenance to assure property looks good.
6. Posting ads on Craigslist / maintaining and increasing occupancy.
Steadfast Companies (Clarion Park Apartments
Leasing/ Assistant manager
April 2012- December 2012
1 Helping manage a 220 unit property, showing, leasing apartments
2 Answering phones, bring in new prospects scheduling appointments
3 Keeping/ maintaining occupancy
4 Maintaining the tenant relationship
5 Working with Yardi, to keep up all paper work. And input online.
6 Lease renewal as well as new lease signing.
7 tax credit papaer work
The Wooten Co, LLC.
2011- April 2012
Resident Manager
8 Manage 148 unit property to include showings, lease signings, and renovations.
9 Increased and currently maintain renter retention at 95%; reaching 100% for duration of lease cycle.
10 Work closely with residents to identify their needs and concerns providing working solutions for the
residents.
11 Serve as a liaison for repairs and upgrades needed within the property; place work orders, oversee
work progress and maintain reports regarding maintenance inquiries and jobs completed.
12 Continuously update and communicate property information to residents via board postings and one
on one communication.
Clarion Park Apartments
2009-2011
Leasing Consultant
13 Successfully marketed 220 unit apartment complex to substantially decrease vacancy percentage.
14 Managed and scheduled all unit showings for new prospects as a result of marketing campaigns and
cold calling.
15 Exceptional skills in Customer Service resulting in a high increase of rental agreements and rental
retention.
16 Worked closely with new renters to fill out needed forms and applications; explaining terms of lease
agreements and answering any inquiries to the satisfaction of new tenants.
17 Served as liaison for tenants to assist and resolve concerns within a timely manner to the satisfaction
of the tenants.
18 Managed and oversaw property work orders, updating database, and maintaining filing system.
IncCycle
2006-2008 Territory Sales Manager
19 Generated sales of over two-thousand part numbers and worked together with other team members
to execute company initiated sales programs.
20 Developed customer relationships in six states with an emphasis in driving new business.
21 Promoted personal sales calls and follow ups to increase in-store customer sales and training.
St. George Hotel
2004-2006
Assistant Manager
22 Assisted in managing all aspects of the hotel operations including main office, front desk, supply
ordering, and housekeeping.
23 Managed and assisted clients/guests with reservations and scheduling corporate events.
24 Worked closely with Hotel Executive Staff to coordinate and oversee seasonal activities and events
for guests.
EDUCATION/TRAINING
Professional Fitness Institute (PFI)
Basic Hotel Mgmt
Ann Barr 4 Week Sales Negotiation Seminar