Customer Service Medical Assistant

Olivia Simpson

**** ******* **. *. *** Vegas, NV 89032 702-***-****

*****.******@*****.***

Objective

To provide the highest level of customer care, while utilizing my

experience and continuing education as a Medical Assistant.

Skills

- H.I.P.A.A. & OSHA Trained - Vital Signs -Cleaning/Sterilizing Work

- Computer Efficient -Patient Charting Spaces

-Data Entry (50 WPM) -Cash Handling -Restocking Inventory

-3 + years Customer Service -Inventory Experience -Familiar with Microsoft

- Answering phones Word, PowerPoint and Excel

Education

Milan Institute: Clinical Medical Assistant Program, July 10th 2013 -

present

Certified in CPR, First Aid, & AED, July 24th 2013 - Present

West Career and Technical Academy: Diploma, June 10th 2013

Work Experience

May 2013: Massage Envy Las

Vegas, NV

Front Desk Associate

- Met sales goals by informing the clients of my knowledge of the products

- Politely greet incoming clients, answer phones and any questions the

clients had

- Check clients in and out in a fast and efficient manner

- File client documents and review client membership history

- Clean work areas to ensure customer happiness

August 2011: CCSD Food Service

Las Vegas, NV

Student Worker

- Served food to customers, provided excellent customer service, memorized

food items

- Take orders, communicated with customers, worked cash register as

cashier

- Ensured the cleanliness, sanitation and maintenance of all facilities,

exam rooms and equipment

-Maintained cleanliness of work areas, ensured sanitary conditions,

restocked drawers with product

November 2013: Williams-Sonoma Call Center

Full service associate

-Input customer information and helped customers find products online and

in catalog

-Placed orders and handled phone calls

-Made sure all customers received answers to all questions asked and

assured customer satisfaction

-Processed UPS tags, credits and Merch Cards when called for

Volunteer Work

November 2010 - January 2011: Canyon Ridge Cafe Las Vegas,

NV

Volunteer

- Punch in orders, serve customers, interact with customers, and prepare

orders

- Inventory on beverages, set up food display, Worked as cashier

- Maintain cleanliness of chairs, tables and floor

Honors & Awards

Competency Certificate in Marketing Education II

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