Customer Service Security
Resume:
Sinara Abraham
Apt. A*
Spartanburg, SC 29301
*************@*****.***
Mobile: 678-***-****
Home: 864-***-****
A highly organized, take charge professional with less than a year of law
enforcement and security experience.
Strong problem solving and decision making skills with the ability to develop
and implement effective action plans.
Demonstrated experience in the coordination of criminal investigations.
Commitment to detail in doing the job right the first time in completing all
projects.
Excellent communication and presentation skills
A team leader, providing motivation and training by example.
Computer literate.
Work Experience
Production Associate
Adidas Group
Spartanburg, SC
November 2013 to Present
Responsibilities
Assist with the receiving and unloading of goods and transfers supplies from
receiving dock to its proper location.
Verify goods received match purchase order before placing shipment in correct
location.
Assist with keeping warehouse clean and organized on a daily basis.
Observe and abide by all company ’s policies and safety regulations.
Respect and support supervisors and managers.
Perform a variety of tasks within a warehouse environment
Verify inventory computations by comparing them to by comparing them to
physical counts of stock and investigate discrepancies or adjust errors.
Notify supervisors of problems that are not resolvable
Make sure production areas are fully stocked and have the products they need
to fulfill orders and move quickly.
Crew Member
McDonald’s Restaurant
Spartanburg, SC
October 2013 to Present
Responsibilities
Communicate clearly, quickly and politely with co-workers to ensure correct
order is served to the customers.
Greet guest as they enter the restaurant.
Initiate and complete customers transactions quickly and accurately.
Assemble and delivery order to customer quickly and efficiently.
Keep entire work area clean and sanitary throughout shift.
Perform other duties and responsibilities as requested by management staff
and shift leaders.
Upscale Security Officer
G4S Secure Solutions USA
Atlanta, GA
March 2012 to June 2013
Responsibilities
Greet employees who enter and exit the building.
Log all door and badge alarms in the alarm log book.
Log-in all contractor and vendor badges on the checklists.
Operation of security console, monitor surveillance cameras, fire control,
emergency generator, cafeteria and alarm panel.
Patrol facility or man post as instructed and serve as a general security
presence and visible deterrent to crime and client rule infractions.
Conduct foot patrols of interior and exterior site.
Visual exterior of building and visual lookout of parking lot.
Unlocks building/doors after checking identification and compliance with site
policies.
Cashier/Customer Service
McDonald's Restaurant
Stone Mountain, GA
September 2007 to October 2010
Responsibilities
Ensure that customers receive outstanding service by providing a friendly
environment.
Maintain an awareness of all promotions and advertisement.
Accurately and efficiently ring on registers and accurately maintain all cash
and media at the registers.
Take and assemble order at the front counter or drive thru.
Child Care Provider
Sabrina In-Home Day Care
Jonesboro, GA
April 2006 to October 2010
Responsibilities
Plan and implement activities that support bodily, emotional, academic and
communal growth.
To aid the children in discovering interests, increasing talents, building
confidence and learning how to correctly work independently and together with
others.
Discover signs of emotional or developmental troubles in children and
communicate the same to parent.
Provide nutritious snacks and lunches.
Ensure equipment and the facility is clean, well maintained and safe at all
times.
Provide weekly and monthly schedules of activities.
Establish policies and procedures including acceptable disciplinary actions.
Teach children in health and personal hygiene, resting, and proper toileting.
Be familiar with emergency procedures.
Customer Service Associate
Kroger Co.
Tucker, GA
September 2005 to November 2007
Responsibilities
Provide excellent customer service by smiling, greeting, thanking, and
providing service to all customers.
Assist with stocking product in various departments and ensure proper rotation
of product.
Answering and routing telephone calls, solving problems, issuing money
orders, providing rain checks, handling billing payments, and selling
convenience items such as bus passes and postage stamps.
Assist customers as needed.
Assist with cart attendant.
Ensure that cigarette racks and displays are full.
Ensure that the restrooms are pristine and stocked with all necessary supplies.
Function of the computers, adding machines, cash register systems and
frequently use of the store intercom to make announcements and contact
various departments
Assist with U-Scan.
Prepared a breakfast bar every Wednesday for Senior Citizens Day.
Education
CPR, First Aid & AED
G4S Wackenhut-
Atlanta, GA
2012 to Present
Certificate in HA-01- Budgeting
North America Training Institute –
Duluth, MN
2012 to 2012
Certificate in Patrols and Fixed Posts
North America Training Institute -
Duluth, MN
2012 to 2012
Certificate in LM-99 Employee Awareness Training- Business Ethics
North America Training Institute -
Duluth, MN
2012 to 2012
Certificate in Security Guard
Blue Steel Security Guard Training -
Brooklyn, NY
2008 to 2008
Diploma
Cornerstone Christian School -
Townsend, GA
2007 to 2007
Skills
Over 4 years of customer service.
Less than 2 years working with infants, children and toddlers of different age
groups. Functional knowledge of managing children with diverse backgrounds.
Exceptional knowledge of maintaining an interactive atmosphere at all times.
Over a year experience as a security officer.
Excellent written and verbal communication skills, with an eye for detail.
Extremely productive in a high volume, high stress, environment.
Proficient in the use of Microsoft Office, Microsoft Word, Microsoft Excel,
Microsoft PowerPoint, and Microsoft Outlook. Self-starter with a can do attitude.
Wide security experience in access system, patrolling, investigative
procedures, incident report writing, and customer service.
Excellent supervisory skills and good at preparing monthly security reports.
Contact this candidate