T ON I MAR I E CAL LA HAN

*** *. *** ** * F LAT R D.* GOLDE N VALLEY, AZ. 86413* 928-***-****

E M P LOY ME N T:

BOSS OFF ICE & COM PU T ER SERV ICE ASSISTANT /

C USTO M ER SERV ICE

**** ** * N STREE T * M I L ES C I TY, MT. 59301 AUG.

2010 TO AUG. 2013

D U T I ES I NCLU DE D: SENDING COPIER AND COMPUTER TECHS OUT

TO JOB LOCATIONS, MAK ING APPOINTMENTS WITH CUSTOMERS TO

B RING THERE MACHINES I N TO BE FIXED AT A CERTAIN TI ME. FINDING

A ND ORDERING PARTS AND PRODUCTS FOR CUSTOMERS AND CALL ING

T HEM WHEN ORDER WAS I N. COURTESY CALLS TO CUSTOMERS THAT

H AD REPAIRS DONE TO MAKE SURE I DID NOT HAVE TO SEND A TECH

B ACK OUT TO THEM. PREPAIRED COURTESY CALL LOG I N EXCEL.

REPLIED TO EMAI LS FROM CO-WORKERS AND CUSTOMERS I N A TI MELY

M ANNER. STRAIGHTEND, DUSTED AND FRONTED PRODUCT. HELPED

C USTOMERS WHEN THEY WERE PURCHASING PRODUCT TO MAKE SURE

T HEY GOT WHAT THEY NEEDED, I RAN POS AND BIL LED OUT CUSTOMER

ORDERS WHEN THEY CALLED IN. I RAN DEL IVERIES I N AND OUT OF

TOWN WHEN NEEDED AND USED THE FORKL IFT WHEN NEEDED.

S UPERV ISOR:

M U R RAY VESTER

M C DONALDS CREW

M E MBER

1120 S. HAYNES AVE.; M I L ES C I TY, MT. JAN. 2008

– A PR I L 2010

D U T I ES I NCLU DE D: OPERATING GRILL, PREPARING ORDERS AND

C HECKING THEM FOR ACCURACY. WAITING ON CUSTOMERS,

RESTOCKING PRODUCTS AND MAI NTAIN ING A CLEAN WORK AREA. I

H AVE BEEN GRIL L SUPERVISOR AN FLOOR SUPERVISOR WHEN

N ECESSARY.

S UPER

V ISOR: JEN N I F ER

HO M E CARE SERV ICES

H O M E CARE PROV I DOR

516 P LEASANT ST. ; M I L ES C I TY, M T JAN.

2008 – JULY 2008

D U T I ES I NCLU DE D: M EAL PREPARATION FOR THE PATIENT,

H OUSECLEANINGAND LAUNDRY AS NEEDED. I DID THE GROCERY

S HOPPING AND PICKING UP PRESCRIPTIONS AS NECESSARY. KEPT DAILY

REPORTS OF PATIENT PROGRESS AND WAS ON CALL I N CASE OF

E MERGENCIES.

S UPE

RV ISOR:TAM MY

CR AUTO MO T I V E

O FF ICE MANAGER

2610 BR I DGE STREET * M I L ES C I TY, MT. 59301 MARC H

2004 TO OCT. 2007

D U T I ES I NCLU DE D: A NSWERING PHONES, GOING THRU AL L THE

M A I L AND RE-DOING ALL THE FIL ING. I KEPT FILES FOR THE REPAIRS

A ND CURRENT I NVENTORY L ISTS FOR BOTH THE MONTANA STORE AND

T HE ARIZONA STORE. RECORDED ALL SALES AND TRACKED

COMMISSIONS FOR SALES REPRESENTATIVES. USED QUICKBOOKS TO

TRACK PROFITS AND PRODUCED PROFIT AND LOSS SHEETS DAILY. I PAID

B IL LS FOR BOTH MONTANA AND ARIZONA STORES AND NOTARIZED

T ITLES WHEN NEEDED. ORDERED AL L OFFICE SUPPLIES AND

CONTACTED PEOPLE FOR REPAIRS WHEN NEEDED.

S UPERV ISO

R: CHAD COLL I NS

STAR OFF ICE SUPPLY CUSTO M ER

S ERV ICE REPRESENTAT I V E

818 MA I N STREET * M I L ES C I TY, MT. 59301 SEPT.

2003 TO MARC H 2004

D U T I ES I NCLU DE D: A NSWERED PHONES, TOOK PHONE ORDERS AND

F I L LED THEM. WAITED ON CUSTOMERS AS THEY CAME I N AND FIL LED

T HERE ORDERS AND ASNWERED THERE QUESTIONS. CHECKED ORDERS

FOR ACCURACY, STOCKED SHELVES AND ORDERD STOCK AS NEEDED.

M ADE COPIES FOR CUSTOMERS AND ALSO HELPED THEM WITH THE FAX

M ACH INE. SELECTED MERCHAND ISE FRO THE STORE AND MADE LOCAL

D EL IVERIES TO BUSINESSES.

S UPERV ISOR:

J ASON R I P L I NGER

MOV I E GALLERY SR. CUSTO M ER

S ERV ICE ASSOC IATE

CUSH I NG, OK AUG. 2002 TO

A UG. 2003

D U T I ES I NCLU DE D: I WAS RESPONSIBLE FOR AL L EMPLOYEES TIL LS,

B ALANCING AND MAK ING THE DAILY BANK DEPOSITS. ROTATED MOVIE

I NVENTORY TO KEEP SELECTIONS CURRENT, DID PROMOTIONAL

SELL ING FOR MOVIE RENTAL CARDS. SEARCHED DATA BASE FOR MOVIES

C USTOMERS REQUESTED. HAD TO MAKE SURE EMPLOYEES SHOWED UP

FOR THERE SHIFT OR THAT THE SHIFT WAS COVERED. TRIANED ALL NEW

E MPLOYEES AND WAS REPONSIBLE FOR OPENING THE STORE AND

C LOSING IT IF THERE WAS AN EMERGENCY.

S UPERV ISOR:

R OBERT BOSTON

QUEBECOR WORLD

S H I P P I NG AND RECE I V I NG

ST I LLWATER, OK SEPT.

1998 – MAY 2002

D U T I ES I NCLU DE D: STARTED OUT AS A FEEDER ON THE BINDER

A ND THE PERFECT BINDER. PROMOTED TO FORK L IFT OPERATOR WHERE

I T OOK THE PRODUCT TO THE BINDER L I NES. I VERIFIED THE CORRECT

PRODUCT WAS BEING USED AND TOOK THE FIN ISHED PRODUCT TO

E ITHER STORAGE OR TO THE TRUCKS TO BE SHIPPED DIRECTLY. LOADED

A ND UN LOADED TRAILERS, USED CARDBOARD AND PAPER WASTE

COMPACTOR THE MOVED BUNDLES FOR DISPOSAL. WAS ALSO

RTESPONSIBLE FOR TRAIN ING NEW H IRES ON THE FORK L IFT AND THE

O N BOARD COMPUTER.

S UPERV I

SOR: DAVE

E DUCAT IO N : G.E.D FROM YAVAPAI COMMUN ITY COLLEGE

O NE YEAR OF GENERAL STUDIES AT OKLAHOMA STATE

U N IVERSITY

O NE SEMESTER EACH: BOOKKEEPING, ACCOUNTING I

A ND ACCOUNTING I I

SK I L LS : * FAM I L IAR WITH MULT I-L INE PHONE SYSTEMS, FAX

M ACH INES, 10-KEY, COPIERS,

D IGITAL CAMERAS AND COMPUTERS. HAVE KNOWLEDGE OF

Q UICKBOOKS, WORD

A ND EXCEL.

* ABLE TO ORGANIZE AND PRIORITIZE JOBS. CAN BE COUNTED

O N TO COMPLETE

ASSIGNMENTS WITH M I N I MAL OR NO SUPERVISION. FAST

L EARNER, DEPENDABLE

A ND PUNCTUAL.

* EXCELLENT COMMUN ICATION SKIL LS, VERBAL AND WRITTEN.

A BLE TO

COMMUN ICATE WELL WITH PEOPLE FROM ALL WAL KS OF L IFE.

WORK WELL UNDER

PRESSURE AND STAY CALM I N CRISIS SITUATIONS. ATTENTION

TO DETAILS.

REF ERENCES : AVAILABLE UPON REQUEST

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