Administrative Assistant Customer Service

Sharon Boyle

**** **** **.

Simi Valley, CA. ****3

Home: 805-***-****

Mobile: 805-***-****

**********@***.***

Administrative Assistant / Data Entry

Profile

Over 20 years as administrative support professional offering versatile office management skills. Strong

planner and problem solver who readily adapts to change, works independently and expectations. Able to

juggle multiple priorities and meet tight deadlines without compromising quality. Team player.

Education

Moorpark Community College, Business Administration

Key Skills

Office Skills: Office Management Customer Service

Records Management Calendaring

Database Administration Travel Coordination

Spreadsheets / Reports Executive Support

Computer MS Word MS Outlook Windows

Skills: MS Excel MS Access Graphs / Charts

Internet

Staffing Solutions – Canoga Park, CA Trade Compliance Administrative Assistant

8/2010 – 1/31/2011

ExperienceTemporary assignment. Handled multifaceted clerical tasks (e.g., data entry, filing, records

management and billing) as the assistant to the Trade Compliance Officer. Coordinated travel

arrangements, maintained database and classified civil and military aircraft parts for export. Quickly

became a trusted assistant known for positive attitude, independence and high-quality work.

Sage Publications – Thousand Oaks, CA Contract Administrator

5/1996 – 7/2010

Directly responsible for writing book publishing contracts with multiple authors and editors. Proficient in

all aspect of literature publication, including but not limited to: assigning ISBN numbers, reverting rights,

termination of contracts, placing books out of print, sending author and editors complimentary copies of

books after published and permissions. In addition performed general office administrative support for a

mid size officeand trained new employees. Known throughout company as a team player with excellent

negotiation and communication skills.

Energy Technology Engineering Center / Program Administrator

Rockwell 1976-1995

Directly accountable to the Department of Energy for financial project management. Was responsible for

the budgets of multiple projects. Conducted all aspects of management and analysis of multiple projects

and programs. Responsible for managing overhead for the department and training new employees.

Quickly gained reputation as a trusted and reliable administrator and colleague. Member of the National

Management Association.

Mervyn's Cashier/Clerk

11/1995 – 12/1997

Worked part-time along with a full time job. Was assigned to the jewelery department, cashiering, auditing

and office support. Worked very well with the general public.

Ralph's Grocery Store Courtesy Clerk/Deli Department

10/1998 – 3/2000

Worked part-time along with a full time job. Was assigned to courtesy clerk and was promoted to the deli

department. Worked well with the general public.

Volunteer work:

Calvary Community Church - Special Needs Ministry

Equestrian Therapy for Special Needs Children

References supplied upon request.

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