Corporate Accounting Manager

Dwayne H. Coston

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Address: **** ****** *****

Jonesboro, GA 30236

Phone: 770-***-**** / 678-***-**** Email: ****************@*****.***

Objective: To secure a position in the finance and accounting fields that

will enable me to utilize my expertise in a team environment.

Experience

Customer Support Analyst, Experis/Manpower Group Consulting, Atlanta, GA -

October 2013 - Present

. Provide customer support regarding software issues

. Escalated complex issues to Tier 2 support group

. Provide troubleshooting customer network and standalone software

issues as it relates to accounting software program

. Provide software support for Sage 50 accounting, Sage 50 fixed assets

(FAS)

Corporate Accounting Manager, Coston Consulting Group, Norfolk,

Virginia/Jonesboro, GA - September 2006 - September 2013

. Provide accounting support, controllership and bookkeeping, income tax

preparation services for individuals and businesses.

. Performed annual financial reviews, prepared association annual income

tax returns and formulated annual budget and facilitated meetings with

executive board and members of not-for-profit condominium association

. Provided tax planning and preparation services for real estate

management firm

. Implemented accounting software and prepared financial reports and tax

returns for property management company

. Assisted in negotiation of transportation contracts between private

school and contractor

. Performed seminars aimed at educating clientele on emerging financial

and income tax issues

. Processed journal entries and performed account reconcilations

. Assisted clients in special projects as directed by the companies

. Prepared financial statements including balance sheet, income

statement and cash flow statements with related footnotes.

. Prepared monthly or quarterly state sales and payroll tax returns for

various jurisdictions.

. Prepared payroll (after the fact and online) and maintained accounts

receivable and accounts payable for client organizations

. Processed accounts payable for client companies including check runs

and issuing 1099 forms to vendors

. Migrated accounts payable processes from one software platform to

another

. Ensured internal controls for accounts payable, accounts receivable

and payroll were functioning in accordance with company objectives

. Performed metrics analyses to monitor financial performance of client

companies

. Assisted with development of company financial policies and

procedures.

. Provided internal control structure design and training

. Facilitated short-term, mid range and long-term business, budgeting

and strategic planning for businesses seeking expansion funding

. Assisted clients with SWAM and 8(a) certification processes

. Provided consulting regarding small business setups and establishment

. Implement and provided training services on various accounting

software packages as QuickBooks, Peachtree, Deltek and others

. Extensively utilized accounting and tax productivity programs such as

Quickbooks, Peoplesoft, Oracle, Peachtree Accounting, TurboTax,

Taxslayer, Peachtree and Deltek

. Managed one full time employee and two contract employees

Tax Support/Customer Support Supervisor, Liberty Tax Service, Inc. Virginia

Beach, VA - January 2013 - May 2013 (Seasonal)

. Provide tax advice and tax research services to customers using eSmart

tax preparation software

. Correspond with customers on tax filing issues

. Performed tests on software by inputting case study material to test

for errors in the returns

. Supervised team of four customer services representatives and provided

coaching as needed

. Maintained benchmarks for team performance and compared with company

goals for return submission

Technical Support - Ask A Tax Expert Agent, Intuit, Inc. Tucson, Arizona -

November 2011 - April 2012 (Seasonal)

. Provide tax advice and tax research services to customers using

TurboTax tax preparation software

. Correspond with customers on tax filing issues

. Performed tests on software by inputting case study material to test

for errors in the returns

Manager of Budget & Accounting, Norfolk Department of Utilities, Norfolk,

Virginia - June 1993 - September 2006

. Served as chief financial officer of the department.

. Facilitated departmental budget hearings with department director and

division chiefs

. Participated and facilitated meetings with division chiefs, Finance

Department, City Manager's Office, City Council and residential civic

leagues in implementing a long-term infrastructure and a gradual,

predictable financial plan

. Assisted with the establishment and monitoring the financial

benchmarks for the Water and Wastewater Utility Funds

. Managed the accounting, billing and cash receipts processes with

respect to the joint billing arrangement between the City of Norfolk

Utilities Department and the Hampton Roads Sanitation District

o Worked closely with Norfolk and HRSD IT departments in designing

internal control procedures

o Managed cash receipt and billing reconciliation processes of the

two subsystems to ensure integrity of accounting records

o Ensured that suspense accounts on Norfolk's books reconciled

with activity processed by HRSD

o Performed regular internal audits to ensure that internal

controls were not circumvented and all billings and cash

receipts were properly accounted

. Participated in issuance of Water Revenue Bond issues and negotiated

and coordinated application process for Wastewater Revolving Loan Fund

with State of Virginia Department of Environmental Quality.

. Developed financial models to determine affordability and rate impacts

to the users of the Norfolk Water and Wastewater System.

. Developed financial policies and procedures for all divisions of the

Department.

. Managed implementation of new accounting system (Advantage Financials)

and the internal control structure of new customer service information

system.

. Managed departmental accounts payable and payroll processing.

. Managed financial reporting process and annual audit work paper

preparation.

. Managed accounting staff of nine people including three direct

reports.

Education

. BS Magna Cum Laude, Accounting, Norfolk State University, May, 1985

Software Experience

Microsoft Word, Excel, Power Point, Access, QuickBooks, Deltek, Peoplesoft,

Advantage Financials, Peachtree Accounting, Turbotax, Tax Slayer, Oracle

Financials

Hobbies and Interests

Golf, Reading, Fishing

References Available Upon Request

Contact this candidate