Customer Service Sales

Margaret Chione

**** ***** ***** ****** *** Vegas, NV 89149 702-***-**** *******@*****.***

Objective

I am someone who strives to be the best I can possibly be in the workforce. With a past success of front office and receptionist experience’s, I

have a true desire to remain in the profession and grow from within one company. My goal is to continue expanding my foundation of experience

while providing my clients with the most professional experience to ensure the success of my employers company.

Profile

As a friendly, trustworthy employee, I take pride in being reliable, prompt, and a fast learner. I work extremely well in a team oriented and fast

paced environment. I have been recognized for only needing instructions the first time on projects and come highly recommended from previous

employers. Recognized as being able to keep a light hearted atmosphere amongst staff members and customers in previous work environments, I

take complete pride in my customer service skills and am enthusiastic about learning new techniques to improve these abilities.

Skills Summary

Project Management Cash Drawer Reconciliation Client Relations

Microsoft Office Suite Experience Scheduling & Payroll Extremely Organized

Sales Experience Telephone Marketing New Hire Training

Multi Line Phone System Experience End of Day Paperwork Hardworking

Front Office Operations Detail Oriented Requires Minimal Breaks

Work Experience

Law Office of Ryan Hemlick/702 Traffic – receptionist December, 2012 – July, 2013

Handled client consultations for traffic ticket representation

Handled all in bound sales calls and scheduled consultation times over the phone

Assisted Ryan in drafting and filing motions to be presented in court

Goodspeed Family – family coordinator/nanny December, 2011 – December, 2012

Responsible for scheduling children’s events

Fast paced work environment required coordinating with school teachers, sporting event coaches, and healthcare providers

Schedules required between 8 and 12 hour workdays

churchill family– personal assistant January, 2011 – August, 2011

Responsible to assist Susana Churchill complete her daily tasks including but not limited to:

Ensuring completion of housework / Caring for children

Created daily work schedule to help Susana organize each work day to be efficient with time

Grothman Chiropratic – receptionist/MArketing July, 2010 – January, 2011

Office management and receptionist duties

Traveled for national seminars to represent the office at national seminars

Director of marketing operations

Vito + Nicks II – server/Greeter April, 2009 – April, 2011

Required to provide exceptional customer service to all visiting customers

Responsible for opening and closing duties including balancing cash drawers

Provided new hire training to all new hires, while also ensuring employees performed required duties

Jake’s Bagels & DEli – cashier/cook June, 2007 – August, 2009

Provide the best possible customer service to each customer

Opening and closing duties that required sales floor preparation

Education References

Saint Cecilia Homeschool – AURORA, IL Steve Goodspeed – Professional

T: 303-***-**** E: ******@*****.***

General Studies – 3.6 GPA

Ryan Helmick – Professional

Wabaunsee Community College – Sugar Grove, IL

T: 702-***-**** E: **********@*****.***

General Studies – 3.2 GPA

Yadira Ramirez – Professional

Northern Illinois University DEKALB, IL

T: 702-***-**** E: ************@*****.***

Music Education/Performance – 3.0 GPA

Trained newly hired employees to perform daily store operations

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