Quality Control Accounts Payable

PRISCILLA KLEVEN

*** ***** ****** *****, *** VEGAS, NV 89178

Cell 702-***-**** **********@*****.***

Objectives

An aspiring team worker, hardworking and dedicated professional who wants to meet the

challenges posed in the industry and to contribute towards the growth of the organization along

with self-motivation.

Highlights of Qualifications

Commended for dedicated work ethic and rewarded by steady promotions and training

in all aspects of work.

Recognized for long hours, commitment to customers, attention to detail, professionalism,

and follow-up.

Trained new hires on standard operations and ethical practices to ensure professional

service.

Competent using software including: Windows, Word, PowerPoint, Adobe Photoshop and

Illustrator, E-mail, and the Internet.

Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable,

and punctual.

Use clear, concise communication skills in conjunction with organizational skills to perform

daily duties.

Work well as a team member or independently.

Experience

Accounting Clerk 2013 - Present

All Western Mortgage Las Vegas, NV

Responsible for a range of general clerical, accounting and bookkeeping support functions.

Worked closely with the Controller in month end reporting procedures. Process accounts payables

and receivables on a daily basis utilizing Quickbooks Online. Post mortgage payments to proper

loans, performed all necessary account, bank and other reconciliations, researched any payment

discrepancies, and monitored accounts for non-payment and delayed payment. Prepares check

deposit to be remotely captured using a desktop Panini i:Deal check scanner. Check, verify and

process invoices. Sort, code and enter accounts payable data. Analyze discrepancies and unpaid

invoices and maintain vendor files.

Lockbox Processor 2011 - 2012

Bank of Nevada Las Vegas, NV

Responsible for processing all lockbox transactions; logging and tracking all lockbox mail; sorting,

opening and verifying outgoing mail. Carried out various clerical duties, such as, answering

questions or inquiries customers may have concerning their lockbox accounts. Performed data

entry/item entry balancing and reject/re-entry using specialized software on an image display

workstation. Researching and resolving issues regarding unknown/invalid accounts, which require

contact to appropriate vendors so members accounts are properly credited in a timely manner.

Assures compliance with all Bank policies and procedures, as well as, all applicable state and

federal banking regulations.

Work Director I in the Remittance Department 2005 - 2010

Wells Fargo Las Vegas, NV

Took accountability for entire process from receipt of work to resolution and closure. Coordinated

information among various operational areas and customers. Continuously working with multiple

online systems. Receiving and reviewing incoming work, contacting appropriate resources as

needed, entering transactions into CRT/PC, verifying accuracy, balancing general ledger

accounts. Resolving complex customer issues using multiple resources and records. Preparing,

editing, distributing, and/or correcting specialized and/or complex documents. Considered a

subject matter expert on operational issues related to process or function. Acted as escalation

point for less senior processors for complex issues or transactions. Provided training as needed.

Burning and verifying all processed information onto DVD for future reference. Involved in various

projects, such as creating and updating procedure manuals as needed due to system software

and hardware updates.

Items Processing Specialists 2004 - 2005

Nevada State Bank Las Vegas, NV

Performed a variety of duties which include: typing, filing, sorting, balancing, processing,

researching, returning and separating various types of items. Corresponded with clients or bank

personnel on various items processed. Responsible for producing, tracking and monitoring reports.

Trained or assisted lower level employees. Performed other duties as assigned.

Skills

Critical Problem Analysis/Resolution Detail Oriented

Data Entry/17,000 KPH Training and Mentoring

Deadline Dependent Task Completion Type 74 WPM

Mail Handling Quality Control

Quality and Productivity Improvement Mailing Routing

Time Management Planning and Organizing

Teamwork

Priscilla Kleven Page 2

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