Business Development, Information Technology Management

Anoop Rajeevan

E-mail: *************@*****.***

Phone: +971 (0-56-945****, +91-963*******

OBJECTIVE

A challenging and rewarding mid-career position in Business Administration

with emphasis on Strategic Planning and Management, where I can apply my

administrative skills along with the extensive knowledge on Technology,

Management, HR, Business Development and Operations.

SUMMARY

. A four year plus successful career in Business Administration, Operations

and Management, gained through a unique combination of experience that

has placed emphasis on my planning, personnel management, organizational,

interpersonal and communication skills.

. Proven track record in Business Administration, Business Development,

Strategic Planning, Key Accounts Management, Procurement, Recruitment and

Customer Relationship Management with almost two years' experience in

U.A.E (with Driver's License)

. Experienced in the field of Information Technology management (1 year).

. Successfully executed the role of Management Representative for ISO

9001:2008 establishment, implementation and maintenance by coordinating

with various departments

. Highly focused, and greatly motivated to learning new skills; excellent

analytic & problem-solving abilities, dedicated and self-initiated smart-

worker.

. Strong written and oral communication skills, presentation skills;

including the ability to prepare accurate and appropriate documentation

and to review documentation for accuracy.

. Diverse industry experienced; from start-ups to multi-national

organizations, Public as well as Private firms; with a wide breadth of

knowledge and experience in India and U.A.E.

. Easy going by nature and able to get along with both work colleagues and

senior managers,

PROFESSIONAL EXPERIENCE

Mantrix HR Management Consultants, Bangalore, India

Assistant HR Manager (Recruitment): May 2012 - November 2013

Team Lead (Recruitment): October 2011 - April 2012

. Carried out business developmental activities, co-ordinated and tied up

with Companies for manpower requirement

. Supervised and handled the end-to-end Recruitment operations

. Managed and worked along with the team of recruiters that screen and

identify suitable candidates as per the Client requirements

. Negotiated and coordinated with service providers to improve efficiency,

reduce operating costs and thereby increase productivity

. Provided administrative support to the Director for upgrading facilities

at the workplace

. Followed up and resolved all outstanding Client issues to provide

excellent service. Also handled all confidential information in a

professional manner

. Collected feedback from the clients and improved the qualitative process

accordingly

Al Suhail Ship Maintenance Services Dubai, UAE

Business Development Manager September 2010 - August 2011

. Developed strategic initiatives for new markets and current market

expansion. Identified new product opportunities, sourced new suppliers,

increased product range and maximised choice

. Set up sales and marketing agendas, and won new businesses

. Managed, scheduled and coordinated various services offered by the

Company

. Responsible for Key Accounts Management and coordinated efforts to

improve the customer experience. Also managed the Sales team to ensured

customer satisfaction by maintaining competitive after-sales service and

effective following up

. Controlled resources and activities of the department towards cost

reduction. Also compared and negotiated the cost of required goods /

services to achieve maximum value.

. Successfully built and maintained relationships with international and

local suppliers

. Demonstrated continuous effort to streamline work processes, and work

cooperatively for Project management, resolution of delivery issues and

human resource dependencies.

. Played a major role in manpower planning and recruitment for the Sales

Department

. Coordinated with the PRO for visa processing (checking quota,

immigration, medical report, etc.) and accommodation arrangement for

newly hired employees

Technology Ventures Middle East Sharjah, UAE

Business Development Executive December 2009 - August 2010

. Send marketing materials and make follow-up calls to establish

relationships, improve performance and increase productivity

. Coordinated with business owners/ contracting Companies and maintained

existing customer relationships to generate business opportunities

Using web/Internet and Microsoft Office Applications (Word, Excel,

PowerPoint, etc.) for promotional activities

. Created crisis management records for finding root cause and to have a

recorded permanent solution for reoccurring issues.

. Demonstrated continuous effort to improve operations of Sales and Service

Departments

. Responsible for planning and coordinating the set-up of stands for

tradeshows /exhibitions

. Played the pivotal role in the planning, coordinating and implementing a

lead-based website for internet marketing

Indian Institute of Information Technology and Management

Trivandrum, India

Junior Project Associate August 2007

- Sept 2008

. Managed the start-up of new Embedded System Lab; oversaw the procurement

of all electronic equipments and microcontrollers

. Trained and supervised a batch of 15 graduates on the technical topic

'Basics of Embedded Systems' for a period of six months

. Designed a full-time Diploma course in Embedded Systems

. Part of the team that contributed/ implemented ideas to increase the

turnover by 50% in two years

EDUCATION

COVENTRY UNIVERSITY West Midlands, England

MBA (Information Technology) Sept 2008 - Sept 2009

AMRITA INSTITUTE OF TECHNOLOGY Tamil Nadu, India

B.E (Electronics and Communication) July 2002 - April 2006

OTHER FACTS

. Date of Birth: July 30, 1984

. Nationality: Indian

. Languages Known: English, Malayalam, Hindi and Tamil

. Computer skills: Web, Windows, Excel, Word, PowerPoint and HTML

. Driving Licenses: U.A.E (Valid till 2020) and Indian (Valid till 2015)

. Visa Status: Visit Visa (Valid till December 2013)

. Current Address: Abu Shagara, Sharjah, UAE

DECLARATION

I, hereby, declare that the above particulars are true to the best of my

knowledge and belief.

Anoop Rajeevan

Sharjah

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