Customer Service Sales

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Aaron Wertman

Education

Temple University, College of Engineering – Philadelphia, PA

Bachelor of Science - Mechanical Engineering Expected Graduation May 2014

Temple University, College of Liberal Arts – Philadelphia, PA

Bachelor of Arts – Economics Graduated May 2010

Professional Experience

March 2013 – Present

Becker and Frondorf Philadelphia, PA

Assistant Cost Estimator

Analyze building design drawings to determine the accurate cost of the project

Manage plumbing, HVAC and electrical portions of the estimate

Work as part of a team with 2 civil engineering students and 1 other mechanical engineering student

Participate in conference calls between the client, engineers and construction companies

November 2010 – June 2011

Citizens Bank North Wales, PA

Banker

Determined amounts eligible for loans and lines of credit

Responsible for hitting branch and personal sales goals on a weekly basis

Lead team sales competitions within the region

Trained in retail and business checking and savings products, loans, and lines of credit

Received a perfect score from mystery shop customer

Top ranking banker in the region within first quarter

College Works Painting February 2010-August 2010 Philadelphia, PA

Branch Manager

Generated 155 leads through cold calling and quickly rose to number 1 sales colleague in Pennsylvania

Completed 80 estimates with a 33% booking rate

Made initial phone calls, scheduled 5-6 estimates per week, closed the sale, scheduled time of painting

Design consultations and nightly walk-arounds with clients

Interviewed and hired painters and marketers

Oversaw project sites and delegated work to hired painters

Generated $50,000 in revenue throughout one summer

Other Experience

September 2010 – Present

American Maid Cleaning Schwenksville, PA

Cleaner

Clean floors, bathrooms, vacuum and collect trash for the Perkiomen Valley Library

August 2008 – May 2010

Upper Dublin Sports Center Ambler, PA

Front Desk Clerk

Responsible for all customer service needs

Answered approximately 30 phone calls per day to answer questions and reserve court times

June 2006 – August 2009

Coca-Cola Bottling Company Philadelphia, PA

S easonal Bulk Sales Merchandiser

Designed and built in-store product displays

Maintained and organized remaining product in back room

Packed out 4-5 stores per day

Computer Skills

AutoCAD, Solidworks, Microsoft Office

Extra-Curricular

Student Member of ASME and ASHRAE

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