Manager Human Resources
Resume:
Dana J. Souter
**** **** *****, *******, ** ***** Home Phone: 262-***-****
Email:********@*****.***
Professional Experience:
Graceful Aging, Inc. May 2007-August 2013
Quality Control Manager
o Managed all Human Resources and Payroll Services
o Completed employee scheduling different departments for 24/7 business
o Recruited, staffed, and maintained compliance to regulatory/state standards
o Wrote policies as standards of practice for employee relations and company
expectations, employee safety, welfare, wellness and health
o Conducted employee on-boarding, development, needs assessment, training
and continuing education of all employees
o Collaborated with providers and interdisciplinary teams in order to develop,
implement and evaluate programs and services.
o Assisted in performing all tasks necessary to achieve the Company mission and
help staff succession and growth plans.
o Train other departmental staff on raising awareness and knowledge of financial
management matters
o Secured new funding opportunities, budgets management, and delivered cost
care and services
o Managed purchasing and payroll activity for staff and vendors used outside the
Company
o Monitored banking activities and employee payroll of the Company
o Managed business insurance plans, and reimbursement from contracted
insurance providers.
o Maintained the inventory of all fixed assists assuring compliance all are in
accordance with federal regulations
o Fostered and cultivated new business opportunities, partnerships and growth
opportunities
Professional Experience:
BG Lein Management- July 2007- July 2008
On-site property manager
• Established rental rate by surveying local rental rates; calculating overhead
costs, depreciation, taxes, and profit goals.
• Attracted tenants by advertising vacancies; obtaining referrals from current
tenants; explaining advantages of location and services; showing units.
• Contracted with tenants by negotiating leases; collecting security deposit.
• Accomplished financial objectives by collecting rents; paying bills; forecasting
requirements; preparing an annual budget; scheduling expenditures; analyzing
variances; initiating corrective action.
• Maintained property by investigating and resolving tenant complaints; enforcing
rules of occupancy; inspecting vacant units and completing repairs; planning
renovations; contracting with landscaping and snow removal services
• Maintained building systems by contracting for maintenance services;
supervising repairs.
• Secured property by contracting with security patrol service; installing and
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maintaining security devices; establishing and enforcing precautionary policies
and procedures; responding to emergencies.
• Enforced occupancy policies and procedures by confronting violators.
• Prepared reports by collecting, analyzing, and summarizing data and trends.
• Updated job knowledge by participating in educational opportunities; reading
professional publications; maintaining personal networks; participating in
professional organizations.
• Accomplished organization goals by accepting ownership for accomplishing new
and different requests; exploring opportunities to add value to job
accomplishments.
Professional Experience:
Waste Management July 2000-February 2007
Commercial Front-load Driver
• A Commercial Driver is responsible for safely operating a front-, side-, or rear-
loading truck, and providing prompt, courteous and complete waste removal
services for customers who reside on a designated route
• Responsible for ensuring the vehicle is in compliance with the Company’s safety
standards prior to operating the vehicle, ensures that all Company, state and
federal regulations are adhered to at all times while operating the vehicle, and
completes vehicle condition reports on a daily basis to ensure that any vehicle
defects are repaired in a timely manner.
• Performed complete pre- and post-operation inspection of the vehicle in
accordance with Company policy to ensure tire pressure, fluid levels, safety
equipment, gauges, and controls are in proper working order. Report any safety
issues on standard reports.
• Safely operated a heavy truck on a designated route and to the disposal site;
read route sheet, follow map and service each customer as identified on the
route sheet or as assigned by the dispatcher and/or supervisor.
• Operated manual and/or automatic controls in accordance with Company safety
policies and procedures to lift and load refuse, operate compactor and dispose of
collected material at the designated facility.
• Courteously interacted with all customers, dispatchers and others on a daily
basis to ensure all customer routes are serviced in a timely manner.
• Identified unsatisfactory waste containers and tag containers in accordance with
applicable departmental procedures.
• Continuously monitored waste for evidence of unacceptable waste.
• Continuously monitored the condition of the vehicle to ensure it is operationally
ready at all times to minimize down time; clean waste from the packer blade and
truck body on each disposal trip.
• Completed required route/productivity sheets, vehicle reports and other reports,
as required.
• Maintained adherence to required productivity standards for the department to
ensure all customers are serviced in a timely and efficient manner.
Professional Experience:
School Services & Leasing 1998- 2000
School Bus Driver
• Picked up and drop off at home or residential bus stop
• Picked up and drop off at school or daycare
• Transported children to field trip destination
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• Ensured all bus passengers are safely seated and strapped in
• Observed speed limits and obey road signs
• Helped children get on and off the bus safely
• Explained safety procedures to children and any chaperones
• Performed simple vehicle maintenance, such as filling gas tank, cleaning exterior
and interior, taking vehicle for oil changes or state inspections, etc.)
• Prepared trip reports consisting of mileage and gas receipts
Certifications:
o Class B CDL (Commercial Driver’s License) with Air Brakes
References Available Upon Request
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