Manager Sales

Gerry Davis Espinoza

***** ***** *****

San Antonio, Texas 78055

Home-956-***-**** / Cell-956-***-****

E-mail ***********@*****.***

Summary

Experienced sales\business development professional with extensive

background in managing both retail and direct to business corporate

offices. Manager with proven track-record for growth, sales strategy

implementation and supervision of logistically complex operations including

inventory, staff and customer support.

Experience

7/2008- present AT&T San

Antonio/Laredo, TX

Sales Manager

Sales Manager (B2B, T-1 business class Internet and cloud storage in

charge of 30 personnel sales force at retail corporate store located in

Texas. To training sales agents in sales process and best practices

highlighting the AT&T suite of technology products. Recognized for top

performance & marketing retail stores in San Antonio area several years

running. (Southwest Military, The Forum Retail locations and Laredo RSO all

exceeded goals surpassed goal by 300% DOS ).

Primary Duties

. Train personnel in sales of the AT&T Cloud Management,

Uverse, DSL, DirectTV bundles & cellular packages

. Evaluate & coach personnel in both of stores, provide

methodologies and strategic guidance

. Subject Matter Expert in Small Business Internet

(static/dynamic) & T1

. Specialize in creation of sales methods and

accompanying marketing materials for business

development teams to increase overall productivity.

5/2006-6/2008 IdleAire Technology Corporation

Laredo, Texas

Retail Multi-site Manager for Pilot

1937 and Calark 7029 sites

IdleAire is a national company providing comprehensive in-

cab services to transporters and trucking companies.

Manager, Reference provided: District Manager Philip Dvorak

Primary Duties:

. Primarily responsible for the overall management of 17

person staff and performance of a 24/7 IdleAire facility

including staffing, training, performance management and

inventory control.

. Lead business growth, managed profitability, handled

public relations, customer satisfaction, and host

management relations.

. Provide on-site selling, support, and service to

customers for the purpose of growing the IdleAire

business.

Essential Functions:

. Set specific, measurable goals and objectives for team

members providing appropriate feedback, coaching and

motivation. Develop detailed action plans, objectives,

accountabilities, time-lines, and standards; reviewing,

adapting as needed.

. Recruit and maintain a qualified team oriented staff.

. Accept ownership and responsibility for the decisions

and actions of the team. Devise, implement, and maintain

a proactive customer logistics strategy.

. Practice and enforce safety management in compliance

with company and OSHA regulations.

. Manage site assets and expenses, including but not

limited to cash handling, deposits, reconciliations, and

inventory.

. Maintain a positive relationship with Travel Center

personnel keeping host management informed about

IdleAire products and services.

. Provide superior customer service to customers,

collecting feedback and taking action to meet/exceed

expectations.

. Interact with all levels of management on regular basis.

Highlights and Achievements:

. Currently the IdleAire Laredo Site has consistently been

the most profitable site in the nation of over 100 sites.

. Site proved to be highest in sales and lowest in employee

hours.

. June 07 IdleAire hit a record 83.1 percent occupancy /

billability

Reason for leaving: Company declared

Chapter 11, seeking stable position

2004-2006 Federal

Express

Laredo, Texas

Manager of Internal Security

Manager: Bob White

Essential Functions

. To oversee a staff of 10 employees in all aspects of

Federal Express safety codes.

. Monitoring of all Drivers in transit and in warehouse to

insure all safety measures are being followed; maintain

surveillance.

. To monitor and inspect all inbound personnel in office

and transportation partners.

. Create and implement inbound equipment tracking

procedures established in previous position with

Schneider National Carriers.

Reason for leaving: Went to better position and more

rewarding career.

1999-2003 Schneider National

Carriers Laredo, Texas

Manager and Dispatcher of Brownsville

Site

Manager: Richard Stein VP

Essential Functions

. To oversee all operations and supervision of a major

transportation carrier hub.

. Brokering, receiving, dispatching and dispatching

freight coming and going from the gateways of

Brownsville and McAllen, Texas.

. Provide complete status reports to major customers

including Caterpillar USA and Procter & Gamble.

. In charge of P&L reporting to corporate office on

monthly basis.

. Scheduling inbound driver to utilize them for local

deliveries; supervising use of machinery including crane

& forklift.

. Recruit, hire, and maintain a qualified staff.

Highlights and Achievements

. Acquired account for Ponds Hand Cream de Mexico resulting

in over 1500 loads yearly

. Proven retention of largest customers through diligence and

support.

. Responsible for retention of major client (Caterpillar )

after previous management failed to meet expectations

Reason for leaving: Closed terminal in

Brownsville

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