Electronic Testing, Quality Assurance, Field Service Representative

Vicky Bauer

**** ******** **** ********, ** ***09 . 361-***-**** . ********@*****.***

Field Service Representative

. Eighteen years, with nine years military, experience installing,

testing, maintaining, and repairing of electronic and mechanical

products while ensuring compliance with customer requirements

. Planning, testing, troubleshooting and repairing, Military

Modifications

. Utilized and maintained Test Measurement Diagnostic Equipment

(TMDE), Engineering Schematics and Circuit Diagrams, and Technical

Manuals

. Plans, estimates, and schedules required personnel and equipment

for complex field service projects

. Ten years as an FSR maintaining the Bradley Fighting Vehicle and

performing Direct Support Electrical System Test Set (DSESTS), Hot

Mock-Up (HMU), and Stimulator/Monitoring Program Operations in

conjunction with the US Army

. Provided armed security services while attached to the United

Nations and throughout my military career.

Professional Experience

BAE Systems US Combat Systems (Defense Contract)

November 2005 - February 2012

Established Support of Military Modifications Provided expertise technical, mechanic, and

that included troubleshooting, repairs, and hydraulic consultation to multiple Military

guidance in accordance with Engineering units on Fort Bliss, TX, Fort Hood, TX Fort

Schematics and Drawings. Carson, Colorado, and Fort Stewart, Georgia

Key leader, establish accountability of

Company Assets, Safety guidance (Safety Health Hired consultant of Military Modifications

Environment SHE, Hazard Identification and that provided guidance in electronic problem

Risk Assessment HIRA) and MSDS (Material solving, workarounds, and unscheduled

Safety Data Sheets). maintenance.

Delivered feedback to the Engineers Team for Worked on sub-units such as FLIR (Forward

reevaluation of process or product. Looking Infrared), short range and long

range Sensor Assembly Units (Electronic

Successfully provided technical support for telescopes), and Circuit Card Assemblies

Line Replaceable Units (LRUs) and Shop (CCA)

Replaceable Units (SRUs), maintained adequate

LRU and SRU support, maintained company owned Managed assigned contract programs and award

tool inventory, troubleshot and repaired LRUs fee evaluation functions in relation to

and SRUs. Federal Acquisition Regulation

specifications.

Established comprehensive training material,

supervised and monitored vehicle modifications Analyzed and interpreted correct and

and testing. proposed policies and guidelines, and assess

business processes reengineering impacts on

Managed up to 23 employees, oversee and verify quality assurance.

timecards/payroll, provided strong leadership,

problem-solving solutions to employees,

provided guidance on hardware and software

issues to ensure 100% customer satisfaction.

Butler International

July 2002 - November 2005

Parts Technical Inspector

April 2005 - November 2005 - July 2002 - April 2003 -

Assigned to the Team Armored De-processing Bradley Fighting

Partnership (TAP), accurately Vehicles ensuring 100% Fully Mission

maintained TMDE testing equipment Capable according to the scope of

(Test Measurement Diagnostic work as outlined in various

Equipment), troubleshot LRU's using contracts by inspecting, testing,

schematics and drawings, and documenting any faults and

maintaining accountability of correcting them.

Company assets.

April 2003 - March 2005 - IRAQ Member of the TAP Warehouse as a

Assigned to the TAP forward, Parts Technical Inspector (PTI),

successfully troubleshot and working with the U.S. Army and Item

repaired LRUs in the field to Managers along with various

minimize downtime of the military companies to ensure customer support

vehicles, accurately maintained by troubleshooting and repairing

LRU's, SRU's and TMDE test (LRU) Line Replaceable Unit.

equipment.

United States Army

June 1993 - May 2002

Diesel Mechanic-Track and Wheel Mechanic Lead

Performed maintenance and services on OSV Performed and supervised organizational

Tracked Vehicles, M113 A2 and A3 Tracked maintenance and recovery operations on the

Vehicles, M88 Medium Track Recovery Vehicle, Improved Tow Vehicle (ITV), Safety and

HMMWV Wheeled Vehicles, 5-Ton Wrecker Occupational Health Programs, Risk

Wheeled Vehicles, and 2 -Ton Wheeled Management, repair Malfunctioning Electrical

Vehicles. Systems.

Provided technical guidance and supervised Project/Program Management and

subordinates to keep military vehicles and accountability of Pneumatics Equipment/System

equipment fully mission capable and Repair, Message Processing Procedures,

maintained records. Mechanical Equipment/System

Installation/Repair, Hydraulics Systems

Administered presentations to leadership on Installation/Repair, Fire & Hazardous

a weekly basis. Material Prevention Techniques, Electrical

Component/Equipment Installation,

Blueprints/Technical Diagrams,

Automotive/Mobile Equipment Preventative

Maintenance.

Track and Wheel Mechanic/Security Enforcement

(Germany and Macedonia)

Performed maintenance and services Maintained and serviced the Bradley

on M113 A2 and A3 tracked vehicles, Fighting Vehicle to include

M88 Medium Track Recovery vehicles, troubleshooting, maintenance, and

and light/heavy wheeled vehicles. de-processing vehicles to meet 10/20

standards using Simplified Test

Provided technical guidance, Equipment (STE), A-Bit, and Breakout

supervised subordinates to keep Boxes, along with engineering

military vehicles and equipment drawings to troubleshoot and repair

fully mission capable. the Bradley Fighting Vehicles.

Provided security escorts in

Provided security protection and to conjunction with working with

ensure security, safety, and Special Operations to ensure

protection of all personnel and security, safety, and protection of

equipment. all personnel and equipment.

Maintained and serviced the Bradley

Fighting Vehicle, supporting

missions include working with United

Nations while in Macedonia (Former

Republic of Yugoslavia)

Professional Skills

Programming and Software Skills

Microsoft Office 2003, 2007, and 2010; Microsoft Windows 95, 98, 2000, XP

Professional, Vista, and Windows 7; Adobe Photoshop and Adobe Acrobat 8;

Basic TCP/IP detection, repair, verify; Audio and Video converters;

Stimulators, Serial Programmers, and HyperTerminal (RS-232 and RS-422).

Professional Certifications

Basic Training

Fort Sill, OK

-Trained on combat operations, communications, survival Technique

Advanced Individual Training

Fort Knox, KY

-Equipment training, enhanced communications and combat training

BAE Systems FSR Bradley A3 University Bradley A3 Vehicle Maintenance

Certification Curriculum

Anniston, AL

- A3 Maintenance Training Course Familiarization --- Controls and Displays

Subsystems

- Vehicle Diagnostics

- Power Management/Distribution Subsystem

- Bradley HMPT 500-3 ECB Transmission Field Maintenance

- Command and Control (C2)

- Improved Bradley Acquisition Subsystems (IBAS)

- Turret Drive Subsystems and Position Sensors Subsystems

- Block 1 Commander's Independent Viewer (CIV)

- Weapon Control Subsystem

- Boresight Weapon Systems

- Position Navigation Subsystems

- Fire Control Subsystems

Advanced BFVS Electronic/Hydraulic Maintenance & Troubleshooting

Vilseck, Germany United States Army

- Bradley Hull and Turret

BFVS Maintenance and M88 Recovery Training

Fort Knox, Kentucky United States Army

- Bradley Hull, HMMWV, and M88A1

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