Insurance High School
Resume:
Christine Whitley
**********@*****.***
*** * **** ******, ************, PA 19104
Profile
Administrative support professional offering versatile office management skills and proficiency in
Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works
independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines
without compromising quality.
Education
PTC Career Institute 02/1992 – 09/1992 Certificate Obtained
John Bartram High School 09/1975 – 06/1979 Diploma Obtained
Experience
Secretary – Three-Doctors establishment
Edmonds & Associates [10/2002 – 01/2011]
● Answered three-line dashboard phone, problem-solved incoming patient calls, filed, scheduled patient
appointments, worked on research projects in conjunction with other departments.
● Processed first, secondary and third party insurance billing electronically and manually, retrieved
insurance referrals for patients for day’s appointment.
● Sorted incoming mail, distributed contact lenses and low vision aids, ordered contact lenses from various
vendors.
● Processed patient payments and insurance payments, closed daily monetary intake for each doctor.
● Maintained office duties, filled out monthly evaluation reports for Wills Eye Hospital residents
Administrative Asst., Human Resource
Pierce Phelps [2001 – 2002]
● Aided in completing the process for yearly Open Enrollment project.
● Set up employee handbooks for new hires, and filed charts.
● Created spreadsheets, and updated employee information into database.
● Typed letters handled outgoing phone calls to different branch offices and businesses,
● Photocopied documents, restocked Health Plan packets, and distributed incoming mail to inter-office
departments.
Skills
● Navinet/Navimedix Clarity Vision Davis Vision IPDX
● EyeFinity VSP 50 wpm Microsoft Word
● 10 key by touch Eye Med Windows 7, XP OSCAR
● Microsoft Outlook Tingley Power MHS 4.4 Excel
● Power point Planmate
References Available Upon Request
Contact this candidate