Customer Service Real Estate

Luis Gabriel Aranda

*** ***** ******, *** *****, CA 92109

Mobile: 858-***-****

Email: ***********@*******.***

Website: http://seekingalpha.com/author/luis-aranda

Qualifications and Related Experience

Analytical and results driven professional with a background in client relations, trade desk, stocks, bonds, real estate, option strategies, investments, asset management, and acquisitions. My background includes prospecting, handling high-end client relationships, trading investment ideas, and selling investment products.

Experience

Towers Watson - Astar Staffing, San Diego, CA www.astarstaffing.com August 2013 – November 2013

Customer Service Specialist

• Worked on assignment for the company Towers Watson (NYSE: TW) doing back office support

• Provide over the phone assistance to employees of FedEx with enrolling into 2014 Health Benefits

• Explain different medical/dental/vision plans to FedEx employees and Enterprise Holdings employees

US Real Estate Services, Lake Forest, CA www.usres.com October 2011 –September 2012

Violations Specialist

• Provided excellent customer service to C-level Bank Executives.

• Worked with Banks such as Bank of America and Fifth Third to dispose of their Real Estate Portfolio

• Worked with REO service providers including contractors such as Safeguard, Miken, and REO Allegiance

Opvest Wealth Management, Irvine, CA www.opvestwm.com January 2011 – September 2011

Registered Investment Advisor

• Made 100+ cold calls per day to generate prospects interested in value investing and selling options

• Presented value investing methodology to potential clients via webinar

• Opened up accounts for new clients using TD Ameritrade account opening application

• Assisted CEO with monitoring trades using TD Ameritrade Thinkpipes platform

Kondaur Capital Corporation, Orange, CA www.kondaur.com February 2010 – January 2011

Acquisition Analyst

• Assisted in Liquidating 43 assets generating $860,000 in revenue for the company balance sheet

• Collected on non performing 1st mortgages following FDCPA rules and regulations

• Communicated with borrowers on alternatives to Foreclosure via Deed in Lieu, Shorts Sales, and CFK

National Capital Management LLC, Santa Margarita, CA www.ncmllc.com December 2008 – February 2010

Portfolio Research Services

• Review Chapter 13 and 7 Bankruptcy cases, claims, and schedules in relation to debtors accounts

• Negotiate and approve settlement offers in accordance with company guidelines

• Research and explain legal status for loan assets regarding customer accounts and their collection status

Strikepoint Trading, Mission Viejo, CA www.strikepointtrading.com February 2006 – October 2008

Broker

• Executed trades for Strikepoint Asset Management based on proprietary trading models

• Traded currencies, index options, and commodities for brokerage and clients accounts

• Managed $10 million in assets with outstanding dedication to bringing value to the client

• Sold CTA investment product line to clients and businesses

Education

Bachelor of Arts, Business Administration, Finance Concentration, California State University, Fullerton

Licenses/Computer Skills

Series 3 Commodities Broker License, Series 65 Investment Advisor License

Proficient with Microsoft Word, Excel, PowerPoint, Outlook, Equator, LPS, Pacer, TD Ameritrade Thinkpipes

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