Manager Human Resource, Training & Developement

Ghazala Khan [pic]

B. A Hon Psychology,

M.A Organizational Psychology,

PGD-Information System. MS Computer Science (in Progress)

ADDRESS: Flat # 110, Nader

Fakhri Building, Al Arouba CELL PHONE 1: +971-***-***-***

Street, Adjacent to Hotel Current Location: Sharjah, UAE

Monaco.

CITY: Sharjah

EMAIL: URLs:

*******@*****.*** https://www.odesk.com/users/~01150bc4be6fe1b5f

7

Linkedin: pk.linkedin.com/in/ghaxalah

SUMMARY

An accomplished and driven professional Industrial /Organizational

Psychologist, having more than 9 years of experience in the fields of HR,

Training, Research & Development. Possessing a proven ability to contribute

to a company at both strategic and operational level when delivering HR

management strategies including recruitment, developing performance

management system, developing employee welfare programs, identifying

training needs and conducting trainings, employee grievance handling,

developing and implementing disciplinary policies, conducting exit

interview, final settlement of employees. Also have good communication and

interpersonal skills and well versed with human Psychology. Ghazala is

currently looking for a varied and challenging role with an organization

where she can make a name for herself and be rewarded financially for hard

work.

OBJECTIVE

Obtain a management position in a Company where I can effectively utilize and

maximize my expertise in human relations, project management, staff recruitment,

program development, and training experience

SPECIALITIES

Business Consultation, Marketing and Negotiating Skill Set

Execute Business Plan, Marketing Plan

Research & Competition Analysis Report

Financial Management

Recruitment and Employee Relations management

Orientation session and on Job Training Programs

Curriculum Designing & Training Manual

Operational Manual designing

Conduct and Supervise Training and Development for Employees

Program Management, HR Management, Team Management.

Human Resource Information System (HRIS)

Formulation of Strategies and achieve annual target

MAJOR RESEARCH PROJECTS & ACTIVITES

Has worked intensively on development of following reports and Manuals

Relationship between Perceived Organizational Support, Organizational Identification

and Job Involvement among

Temporary and permanent employees. (In Progress )

June 2013

Maladjustment, Life Satisfaction and Optimism. A Correlation Study. Issue

in IJHSSI International Journal of Humanities and Social Science Invention (IJHSSI).

May 2013

http://www.ijhssi.org/papers/v2%285%29/version-1/C251726.pdf

Researched Report on Procurement offices in USA and solicitation documents for fleet

Vehicle/Automobile purchase and maintenance.

Jan- May 2013

Researched and identify for meta data fields for 38 types of Cancers.

Researched for the Diagnosis, prevention and treatment of Cancers at Cancer once

Australia.

Proposed and developed a marketing and collaboration program for the organization.

2011- Present

Researched for 100 financial institutions in USA and Analysis report-

July- Aug 2012

Demographic Data Research Inland empire, Finding of fact, evaluation and analysis for

future investment-

July-August 2012

Neuro-Science resources web research- March 2012

Develop Training Manual for Moneylenders in Singapore with the guidelines provided

by Money Lender Association of Singapore-

April- May 2011

Research Coordinator for Case management of CICR children formerly involved in Camel

racing in 4 district of Sindh Province. (Karachi, Hyderabad, Ghotki, Shehdadkot).

Project funded by UNICEF.

March- Aug 2010

"Winds of change" The Project Document was Publish as part of UNODC Project of "Drug

abuse treatment & HIV/AIDS Prevention for street children with solvent abuse problem"

2009

Comprehensive counseling & Life Skills based education manuals for Street Children,

in Azad Foundation- 2008

Knowledge Attitude Behavior Practices (KABPS) study of street working girls in

Karachi- 2009

Patient satisfaction survey report in Agha Khan University Hospital-July 2001

PROFESSIONAL EXPERIENCE

Operation Manager & Business Consultant

3+ years of fast track, performance based progression IT / Outsourcing & Business

Industry ODESK. World Largest online Workplace, Ranked #1 in the Online Staffing

Industry by Staffing Industry Analysts.

Profile URL: https://www.odesk.com/users/~01150bc4be6fe1b5f7

OPERATION MANAGER

EUHERD LLC

MANAGED BUSINESS OPERATIONS

APRIL 2013 - PRESENT

Formulate Project scope of Business from the scratch of its development, Building

strategy to achieve its goals

Quality assurance of the website on regular basis.

Recruitment of the contractors from various industries.

Ensure smooth working relationship among all team members.

Training of newly hired virtual personal Executives for further placements.

Evaluation of overall team performance and ensure their KPI's are met.

Ensure compliance with company's and department's all processes, procedures and

practices.

Accomplishment of projects and special tasks within timelines.

Build effective and efficient coordination with other contractors/Partners through

weekly meetings.

Analyze contractor's performance through daily / weekly reports and take required

measures to eliminate problems.

Ensure budget planning and manage accounts.

RECRUITMENT MANAGER

AUTOMATA CONSULTANTS

MANAGED HR

NOVEMBER 2012 - PRESENT

Developing the HR plans and policies in conjunction with the company's overall

development plan.

Overall responsibility of man power planning and recruitments.

Developing the induction programs for the new recruits.

Working out the compensation plan and policies.

Conducting researches to study the current compensation trends in the market.

Developing and implementing the performance appraisal

Identifying the training needs, developing training programs to ensure constant

learning and development of employees.

Developing and implementing disciplinary policies and exit process for the employees.

Maintaining good internal communication within the company.

Developing various reports for management which make it easy to make decisions

regarding the current resources.

Ensure compliance with company's and department's all processes, procedures and

practices.

Analyze department's performance through daily / weekly reports and take required

measures to eliminate problems.

Achievements & Awards

Nominated as

"TOP 10 FREELANCER CONSULTANT PSYCHOLOGIST ODESK"

Working as Freelance consultant Psychologist from September 2011 over one of the

largest online workplace. Have been able to secure a position under TOP TEN

Freelancers around the world. Received Appreciation from ODesk.

Azad Foundation (Pakistan)

HR & PROGRAME MANAGER

OCTOBER 1st 2007 - MARCH 31st 2011

Develop strategies to achieve annual targets.

Ensure budget planning and leading of Projects for on time accomplishment.

Human resource management & Development of training modules for staff development.

Evaluation of Overall Team Performance and ensure team KPI's are met.

Ensure compliance to company's policies, processes, procedure's and practices.

Developing the HR plans and policies in conjunction with the company's overall

development plan.

Overall responsibility of staffing and recruitment.

Developed and implementing the performance appraisal system for the company and

coordination with other line managers.

Coordination with finance department for processing of payments to employees.

Identification of training need & developed training programs to ensure constant

learning and development of employees.

Maintaining good internal communication within the company.

Developing various reports for management which make it easy to make decisions

regarding the current resources.

Analyze department's performance through daily / weekly reports and take required

measures to eliminate problems.

Achievements & Awards

PEACE PIONEER Qualify as the only female Peace Pioneer from Pakistan in 2nd

Generation for Peace Abu Dhabi in March 2009, An initiative

taken by Prince Feisal Al Hussein of Jordan.

MIDDLE EAST YOUTH Elected as one of the twenty youth leader in middle east.

LEADERSHIP Nominated as most engaged, committed young change maker in

Pakistan 2009 in Jordan.

INTERNATIONAL Proposed the idea and organized the First International

CONFERENCE conference on the rehabilitation of street children in

Pakistan. Worked from the scratch till end from formulating

strategy till the evaluation.

CHILD PSYCHOLOGIST AND FAMILY COUNSELOR

MARCH 1st 2006- SEPTEMBER 29th 2007

Counseling and referral for Day care center and Rehabilitation center

Maintaining data of street children

Daily and monthly report writing

Developed of resource material & data analysis

Field management(on spot counseling)

Reporting and presentation of results and implications.

Intensive participation in development of comprehensive, counseling manual for street

children.

Azad Institute of Research and Development

SENIOR RESEARCH EXECUTIVE

AUGUST 1st 2004 - FEBRUARU 28th 2006

Research projects from beginning to end, including proposal writing, Project scope

and analysis of available statistic.

Sampling procedure for target group and define whole strategy.

Questionnaire preparation, Pre & Post evaluation of surveys, interviews

Maintenance of Database records

Data analysis and Report writing

Presentation of results and implications for future Project

Formulation of strategic planning for further intervention

Achievements & Awards

Comprehensive counseling manual

Manual for Life Skills based education

Principal Trainer

Proposed Idea and start working for the Comprehensive Counseling Manual for Street

Children which published in 2008. Publication available.

Developed LSBE Manual including Activities and Course content for Trainer. Published

in 2008. Publication available

Have been serving as a freelance Principal trainer having a strong right based

approach, provide trainings to organizations at regional level.

PROFESSIONAL & PERSONAL TRAININGS

"AZAD FOUNDATION - With extensive training background Participated in National as

2004-2010" well as International certified training Workshops and its

replication to networking partners in Regional trainings.

Behavior Change Communication organized by Social welfare

International Department and UNICEF

Training Programs Middle East Youth Jam in Jordan Organize by YES,

Generation for Peace Camp 09 AbuDhabi UAE, An initiative taken by

Prince Feisal Al Hussein of Jordan

Caregiver Empowerment organized by GD- Sanjog in Katmandu Nepal

Regional Training Para counseling skill,

Programs Training methodology

(Organized by Group Development France and EU)

Preventing Child Violence, Use of Evidence to Strengthen Advocacy

organized by Johns Hopkins University Bloomberg School of public

health.

Juvenile Justice System ordinance 2000 in collaboration with

UNICEF and Sindh Judicial Academy Karachi.

A series of train the trainers (TOT) program Organized by Group

Development France and EU)

Trainings Offered by Child participation

Group Development Para Legal

and European Community mobilization

Commission Convention on the Right of the Children

Non Formal Education Training program

Rules of procedure of the provincial assembly

Life skills education

QUALIFICATION

Post Graduate Diploma INFORMATION SYSTEM-Year 2012

UNIVERSITY OF KARACHI, Sindh, Pakistan

Master Of Arts Specialized in ORGANIZATIONAL PSYCHOLOGY-Year 2001

UNIVERSITY OF KARACHI, Sindh, Pakistan

Bachelors Of Arts (HONS) PSYCHOLOGY-Year 2000

UNIVERSITY OF KARACHI, Sindh, Pakistan

PERSONAL INFORMATION

CNIC NUMBER 42101-4066413-4

DATE OF BIRTH 31st January 1980

NATIONALITY PAKISTANI

RELIGION ISLAM

GENDER FEMALE

MARTIAL STATUS MARRIED

CELL PHONE (PAKISTAN) +971-***-***-***

EMAIL *******@*****.***

SKYPE IM ghaxalah

GTALK IM ghaxalh

URL ODesk: https://www.odesk.com/users/~01150bc4be6fe1b5f7

Linkedin: Linkedin: pk.linkedin.com/in/ghaxalah

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