Medical Assistant Customer Service

Lisa Ward

Dedicated Multiskilled Registered Medical Assistant

Houston, TX

**********@*******.*** - 214-***-****

I have experience in various specialties and EMR programs,where I have been given the opportunity to utilize

various skill sets. I am looking for a long term position with the opportunity to learn more as well as advance

within the company.

WORK EXPERIENCE

Registered Medical Assistant/Customer Service Representative

University of Texas Physician's Group - Houston, TX - June 2013 to November 2013

Responsibilities

Traveled to various specialty practices to perform front and back office duties specific to the practice

Accomplishments

I have been able to jump in and help as needed with little supervision.

Skills Used

Problem solving, customer service, phlebotomy,and numerous clinical skills

Registered Medical Assistant

Texas Prn/Texas Children's Pediatrics - Houston, TX - October 2012 to May 2013

Providing excellent patient care while performing vital signs, injections, rooming patients, and assisting other

staff members as needed.

Site Supervisor/Certified Medical Assistant

Lakeside Medical/CR England Trucking Company - Cedar Hill, TX - August 2010 to January 2012

Perform DOT physicals which include vital signs, hearing and vision

testing, DOT certified urine drug collector, certified hair follicle collector as well. Various laboratory

duties including venipuncture. Assisting the physician as needed. Perform various clerical

duties, while managing a staff of five.

Certified Medical Assistant

Defense Support Services - Dallas, TX - December 2009 to July 2010

Dallas,

TX

Performing physicals and walk in services in the Federal

Occupational Health Clinic. Vital signs, EKGs, venipunctures,

spirometry, hearing and vision screenings as well as various

front office duties. All while providing excellent patient care and customer service.

Certified Medical Assistant

Diabetes Centers of America - December 2008 to November 2009

Plano, TX

Providing Excellent customer service and patient care to the diabetic population in the Dallas Texas area by

taking vital signs,

performing various laboratory duties, front office duties,

performing ankle brachial index testing, retinal exams as well as metabolic screenings.

Certified Nurses assistant

Twin Creeks Hospital - Allen, TX - July 2008 to March 2009

Assisting with and performing resident's ADLs, vital signs, and various clerical duties

Registered Medical Assistant

Medical Clinics of North Texas - October 2007 to August 2008

North

Richland Hills, TX

Travel to various clinics within the company to assist with various

back office medical assistant duties.

Patient Care Technician

Loyola University Medical Center - Chicago, IL - February 2005 to April 2007

Providing excellent patient care to antepartum, postpartum and newborn patients. Vitals signs, accuchecks,

pericare, removal of foley

catheters and Iv's. Secretary and visitor liason duties as well.

Medical Assistant/Phlebotomist

Cnstaffing - Dallas, TX - October 2003 to April 2004

Dallas, TX

Traveled to various facilities to assist the staff as needed in all

aspects of medical assisting and phlebotomy.

Registered Medical Assistant

Health Texas Provider Network - Garland, TX - April 2003 to June 2003

Vital signs, EKGs, rooming and triaging patients, giving

injections, instrument sterilization, nebulizer treatments, various

clerical duties.

Medical Assistant

StarMed Staffing - Dallas, TX - September 2002 to April 2003

• Going to various hospitals and clinics performing vital

signs. EKG's, venipunctures, ADL'S, assisting the physician, and

R.N.as needed, filing, charting, answering phones, and scheduling

appointments.

Patient Care Technician

Presbyterian Of Allen Hospital - October 2002 to February 2003

Allen,

TX

Assisted postpartum patients with ADL's, and caring for their

Newborns .Performed vital signs, venipuncture, PKU's, neonatal hearing

test, stocking rooms, inputting patient charges, and various clerical

unit duties.

Certified Medical Assistant

South Park Associates - February 1997 to August 2002

Chicago, IL

• Assisted 7 physicians, cardiologist, pediatrician, urologist,

ob-gyn, neurologist, and 2 internist, in their practices

performing vital signs, Ekg's, various laboratory

procedures, medication dispensing, various procedure tray set

up, as well as performing front office duties.

Patient Care Technician

University Of Chicago Children's Hospital - December 2001 to March 2002

Chicago,

IL

• Assisting the R.N. as needed, administering nebulizer

treatments, performing venipunctures on patients under the age of 18.

Medical Assistant/ Certified Nurses

Advocate Health Care - November 1998 to November 2000

Assistant Oak Brook, IL

Traveled to various Advocate facilities to perform front and back

office medical assistant duties. Employed at Trinity hospital as a

CNA in various departments.

EDUCATION

Certificate in Medical Assistant/Phlebotomist

Illinois School Of Health Careers - Chicago, IL

1997 to 1998

Certificate in Nursing Assistant

Kennedy-King College - Chicago, IL

SKILLS

Certified DOT drug screen collector,certified hair follicle sampler.

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