Assistant Customer Service

Charlene Rayo

510-***-**** ( *********@*******.*** . 7777 South Jones Boulevard #1298 .

Las Vegas, NV 89139

Licensed Practical Nurse

With five year's in a sub-acute and long term facility setting, and three

year's experience in a home-health setting.

Professional Experience

4/2010 - 1/2012 Certified Nursing Assistant United Home Health

Care Las Vegas NV

7/2010 - 4/2011 Certified Nursing Assistant South West Home

Health Care Las Vegas NV

* Implement and support patient care plan

* Care of a client in their own private home setting. Average up

to 10 visit's a week

* Work independently and self-motivated, provide routine care, and

assist with activities

* Take and record client vital signs, report any changes to

licensed nurse and office

* Participate in health fairs (in-services) weekly along with

marketing staff

5/2008 - 9/2009 Certified Nursing Assistant Henderson Health

Care Henderson NV

* Experienced in long-term care and acute rehabilitation with a

workload of 12- 18 patients

* Assisted daily living duties: vital signs, assist licensed

nurse, monitor and report changes, transfer, operate equipment,

monitor food and liquid intake and output, admissions and

discharges, post-mortem care, accompanied residents to

appointments outside of facility, tidy patients room, turning

and repositioning, applying safety devices

* Complete daily computer and paper charting

Education

College of Southern Nevada, Las Vegas NV

* May 2010, Licensed Practical Nurse of 44 credits. GPA 3.10

(clinical practice listed)

* March 2008, Certified Nursing Assistant GPA 3.0. Completed 130

hours of Clinical

practice at Silver Hills Health Care

* March 2007, Phlebotomy Certificate of Completion GPA 4.0.

Completed 120 hours at

St.Rose Dominican Hospital Siena

Contra Costa College, San Pablo CA

* December 2006, Associates Degree in Libral Arts.

John Swett High School, Crockett CA

* June 2002, High School Diploma

Licenses & Certifications

Licensed Practical Nurse, Nevada, 2012

Certified Nursing Assistant, Nevada, 2008

Intravenous Certified Nevada, 2009

CPR current

TB, vaccinations up to date

Clinical Practice

North Vista Hospital, North Las Vegas NV

* February 2010- May 2010. Completed rotations in

inpatient/outpatient surgery, gerophychiatric unit, orthopedic

care, and emergency room.

University Medical Center, Las Vegas NV

* January 2010- February 2010. Completed rotations in labor and

delivery unit, nursery, neonatal intensive care unit and

pediatrics unit.

Sunrise Hospital, Las Vegas NV

* November 2009. Emergency Room completed more than 3 live

venipuntures sticks. Intravenous certified

Kindred Hospital- Sahara, Las Vegas NV

* September 2009- December 2009. Completed rotations in

rehabilitation, intensive care unit, and inpatient/outpatient

wound care, introduced to hyperbaric oxygen therapy, and

observed physical therapy, respiratory therapy, radiology,

sonography.

Work Experience

12/2012- Present Casino Beverage Server The Cosmopolitan of Las Vegas,

Las Vegas NV

10/2011- 3/2012 Casino Cocktail Server Monte Carlo Resort

and Casino, Las Vegas NV

3/2012- 10/2012 Pool Cocktail Server Monte Carlo Resort and

Casino, Las Vegas NV

5/2011- 10/2011 Pool Cocktail Server Monte Carlo Resort and

Casino, Las Vegas NV

. Expedite food and beverage orders for each party quickly and

accurately

. Constant stooping, walking, and carrying full trays of beverages

. Handle cash, credit, and room charges, with experience of

InfoGenesis Point of Sales System

. Adheres to all rules and regulations of food and

beverage serving requirements

. Ability to provide less then 15 minute or less round time, with

a full tray up to 15lbs.

4/2007- 4/2008 Program Assistant Clark County SafeKey

Las Vegas NV

. Before and after school program with children from grades

Kindergarten to 5th grade

. Interaction with 40-60 children: activities, tutoring, and

accounting

9/2006-12/2006 Sales Associate Pier 1 Imports

Concord CA

. Decorating experience to implement different styles and

coordination

. Administrative duties such as cashier, stock, general cleaning,

greeting, answering telephone, and customer service

9/2003- 3/2005 Office Assistant/Aquatic Therapy Assistant

Momentum Therapy Richmond CA

* Clerical duties: filing, typing, billing, answering telephone,

handling co-payments, ordering equipment and supplies,

scheduling, faxing, and maintain treatment rooms

* Assist aquatic therapy at 24-hour fitness twice a week

* Set up equipment, complete paperwork, and demonstrate pool

therapy exercises

* On-call Physical Therapy Aide for back office when primary aide

is absent

* Utilized and operated ultrasound and electric stimulator machine

on patient's injured area

References available upon request

Contact this candidate