Customer Service High School

Lanard Stephens

**** ** *** **** ***** Gardens, FL 33056 305-***-**** ****************@*****.***

Objective To obtain a position which would allow me to utilize my technical skills

acquired through previous work experiences.

Experience Tractor Trailer Operator

2002-Current Ocala Transport Corp. Ft. Lauderdale, Fl

• Transferring dry/perishable grocery/general freight nationwide

• Maintaining daily logs

• Load and unload trailers by forklift

• Perform daily pre/post trip inspections

• Operating commercial vehicles in compliance with federal regulations

• Ensure accurate and prompt deliveries

• Counting and verifying freight deliveries

Selector / Yard Jockey / Driver

1998-2002 Gourmet Award Foods Weston, Fl.

• Transporting health foods statewide

• Backing trailers to and from the loading dock

• Implemented training for new recruits

• Warehouse selecting and verifying outbound orders

• Loading trucks by forklift

• Performing daily pre/post trip inspections on all equipment

• Maintain daily logs of operation

Shipping and Receiving

1996-1998 Caterpillar Distribution Miami Lakes, Fl

• Selecting heavy equipment parts from various on campus areas located

by using an RF computer

• Forklift operator

• Shipping/Receiving clerk

Custodian / Floor Tech.

1995-1997 Dade County Public Schools Miami, Fl.

• Clean and sanitize classrooms, restrooms, and offices

• Shampoo carpets and refinish floors

• Maintain the general upkeep of the facility

• Operating a wide range of floor / landscape equipment

• Changing bulbs, filters, and etc.

Auto Parts Sales / Stock Clerk

1994-1996 AutoZone Auto Parts Miami, Fl.

• Implement highly trained customer service skills

• Operate cash register to finalize transactions

• Provide customers with advice that leads to solutions

• Select and stock auto parts and accessories

• Maintain a clean and safe environment

• Manage inventory

Customer Service Rep./Stock Clerk

1992-1996 Winn-Dixie Stores inc. Miami, Fl

• Provide customers with exceptional service

• Load/Unload grocery truck by forklift/hand jack

• Stock shelves and maintained a clean and safe work environment

• Operate cash registers, scales, and office equipment

Education 1998-1998 Miami Lakes Tech Miami, Fl

• Obtained a commercial driver’s license.

• Earned my commercial vehicle certification

1991-1995 William H. Turner High School Miami, Fl.

• High School Diploma

Interests Best interest lies in the automotive technology field, traveling, and outdoor ports.

References References are available on request.

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