Customer Service Security
Resume:
Christopher N. Palomo ***.******@*****.***
**** ****** *** ******* **. 78201 210-***-****
Work Experience
Train Engineer
San Antonio Zoo
San Antonio, Texas
Duties
? Operate a Narrow Gauge Train (24in.)
? Transport Passengers to multiple designated
stops.
? Operate track switches so that trains can
proceed to its designated lines.
? Clean Trains
? Perform daily safety inspection of trains
Security Officer (Patrol Officer/Dispatcher)
10/2010 - Present
Allied Barton Security Services -- (post) North
Star Mall
San Antonio, Texas
Duties
? Monitor and patrol mall property on foot, bike, security vehicles, and
use of CCTV cameras.
? Ensuring the safety of all Mall Employees and Customers.
? Answer phone calls.
? Multi task with numerous tasks.
? Determine the urgency of phone calls.
? Using customer service both on the phone and in person.
? Dispatches officer to specific location when needed.
? Respond to medical emergencies, property damage, both property and
customer/ employee theft, as well as public disturbance calls.
? Issue parking/ traffic violations to any and all violators.
? Conduct traffic control in congested situations.
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Security Officer
08/2012 - 11/2012
City of San Antonio - Airport Security
San Antonio, Texas
Duties
? Patrol airport terminals keeping a visual
presence
? Conducting safety check of all doors that lead
to restricted areas.
? Ensuring the safety and wellbeing off all
airport passengers, guest, and employees
Security Officer
10/2010 - 4/2011
Allied Barton Security Services -- (post) Wells
Fargo Call Center
San Antonio, Texas
Duties
? Maintain security of entrance points and monitor CCTV cameras.
? Monitor and patrol property both on foot and with campus patrol
vehicle.
? Conduct foot patrol of nine multilevel buildings and interior
courtyard.
? Ensuring the safety of all Wells Fargo Employees and visitors.
? Respond to both medical emergencies and property damage calls.
? Issue parking/ traffic violations to any and all violators on the
campus
? Answers phone calls.
? Dispatches officer to specific location when needed.
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Security Officer
7/2009 - 10/2010
Six Flags Theme Parks - Fiesta Texas
San Antonio, Texas
Duties
? Patrol Interior Park Grounds On Foot
? Ensure park safety to all employees and guest.
? Enforce Park Policies and Procedures
? Answers phone calls.
? Dispatches officer to specific location when needed.
? Conduct Formal Reports
? Issued numerous criminal trespass violations in accordance to park
policies.
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Sales Associates
11/2009 - 2/2010
Victory Sports U.S.A. - North Star Mall
San Antonio, Texas
Duties
? Conduct sales to general public
? Conduct closure of store.
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Rides Operator
2/2009 - 7/2009
Six Flags Theme Parks - Fiesta Texas
San Antonio, Texas
Duties
? Operating Theme Park Rides
? Operate Park Train - Narrow Gage (36in.)-
? Transport passengers to multiple designated stops
? Ensuring Guest Happiness and Satisfaction.
? Ensuring guest safety and cleanliness of ride areas.
Certificates and Licenses
Type: Texas Security License II
Number:
Issued by: Texas Department of Public Safety
Date Issued: 10/2013 Date Expires: 10/2015
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Type: First Aid: CPR/ AED
Date Issued: 10/2013 Date Expires: 10 /2015
Skills
Office Skills
Typing:
45
Data Entry:
0
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Other Skills
Microsoft Word Skilled - 7 years and 0 months
Microsoft Excel Skilled - 6 years and 0 months
Education
College
San Antonio College
08/2009 - Present
San Antonio, Texas
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High School
Thomas A. Edison
08/2005 - 05/2009
San Antonio, Texas
Contact this candidate