Customer Service Medical Billing

R osely Salazar

**** ******* ****** ******* ****, CA 91706 562-***-**** ***************@*******.***

Background

Over two years of experience in the Medical Receptionist/Costumer Service field that I have developed my priority is always assuring

the proper service to company’s and customers’, My goal is to pursue a challenging and rewarding career in a field that will utilize my

skills and abilities, to provide a reliable, efficient service to a local organization.

Professional Experience

1 on 1 Academic Tutors Culver city, California

Senior Parent Relations Representative – Receptionist,costumer service enviroment september 2010 – August 2012

Ecxelent verbal and written communication skills English/Spanish

Answering immediate high level of incoming calls, Multiple call lines, Making Calls

Auditing, input and update data Microsoft Excel software

Helpful, energetic and Modivated Costumer Service

Ability to work and perform a variety of duties

Respond to Variety incoming emails

High level of Excessive Data Entry

Organizational skills

Excellent Inter- Personal skills

Proficient in Microsoft Office: Excel, PowerPoint, Word, Outlook and Publisher; software; Proficient in Windows XP/Vista/7

Southern California University of Health Sciences Whittier, California

Medical Biller/Receptionist January 2010 July 2010

Maintained an updated patient Files, Medical records

Evaluated and perform Adjudicate Insurance Claims-Blue cross, Ash, Blue Shield and medicare provider

Patient Ledger Entries EOB’s

Electronic Billing

Working with Medicare and Medicade Claims

Good knowledge using Microsoft Excel, Microsoft word, Internet, Patient Ledger entries

Provide quality medical billing and collections service for healthcare providers

Education

UEI College El Monte, California

Certified: Medical Billing and Coding/Receptionist

May 2008

Baldwin Park High School Baldwin Park, California

High School Diploma

June 2008

Skills

Costumer Service : Perform Variety of Duties; Able to Multitask; Helpful, Energetic Costumer Service ; Telephone communication;

Respond to customers’ complaints and Questions; Answering Incoming Calls, Multiple line calls, Making calls ; Excellent verbal

and written communication skills English /Spanish ; Input, and update data in Microsoft excel; Receptionist; Sales telemarketing;

Data Entry; Typing ( 70WPM); Proficient in Microsoft Office: Excel, PowerPoint, Word, Outlook and Publisher; software;

Proficient in Windows XP/Vista/7

Personal: Ability to work independently and as a part of a group; Ability to manage time effectively; Excellent leadership skills; Ability

to handle multiple tasks at a time; Excellent problem solver; Strong commitment and dedication in delivering the best customer service

Language: Excellent writing, communication and interpersonal skills; Bilingual (English/Spanish)

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