Engineer Customer

Kundan Nikalje

Current Address: Mobile No: +91-996*******

**/**, *** ****** *****, *************@*****.***

Ganpati Chowk,

Vinayak Nagar,

New Sangvi,

Pune-61

Objective

To work with your organization as a German translator and core Computer domain knowledge to convert my potential into performance and stand out to be a reliable asset for your organization.

Summary

1 Total 7 months of competitive experience as a part of Siemens Service Desk.

2 Experience of working in the Problem solving and Customer handling.

3 Good work ethics with excellent communication and interpersonal skills.

4 Capable to delve into the new leading Technologies.

Work Experience

Current Professional Experience: 7 months in IT Industry.

Currently Working With ATOS INDIA. Pune.

(www.atos.net) as ASSOCIATE ENGINEER from 2th May 2013 till date.

Carrier Highlights

Good exposure to German Language.

Capable to handle German Clients.

Sound understanding in German Written and Oral Communication.

Capability to handle critical applications.

Creating environmental setup and providing related support for client based activities.

Communication with Operators and resolving the issue as per the client complain.

Configuration related changes for the application as per the requirement.

Creating and managing indexes.

Involvement in the documentation related to the architecture and reporting module of the supported application.

Good IQ to understand the requirements and finding solutions.

Ability to deliver within deadlines with expected results

Good listener and a quick learner

Passion and zeal to learn new things

Diplomatic approach towards other people

Can convince people and express my thoughts clearly

Versatility

Professional Experience Projects in ATOS INDIA .

SEN

Environment Siemens Hipath 4000 System.

Database PABX.

Role Associate Engineer.

Responsibilities Responsible for resolving Customer issues regarding Siemens Telephone System, client connection in provided span of period.

Description: Siemens Hiapath 4000 is an private PABX(PRIVATE AUTOMATED BRANCH EXCHANGE). It is designed to establish the Telefonie and various connected Applications having capacity of connecting 14000 Telephones.

Achievements

ü1 Achieved the award for the best Rock Climber from Tata Motors.

ü2 Achieved the award with A+ grade in German Language.

Technical Skills

Web Technologies HTML, JavaScript.

Languages C, C++, Core Java.

Operating Systems Windows 2000/98/XP/Linux.

Academic Credentials

Degree Year Board/University Class

BCA 2012 Pune University Pursuing

German Language(B2.2) 2013 Goethe Institute First Class

Diploma in Comp engg. 2012 MSBTE Higher Second Class

S.S.C. 2007 Maharashtra Board First Class

Personal Information

Name Kundan Santaram Nikalje.

Date Of Birth 03 Dec 1989

Languages Known German, English, Hindi, Marathi

Marital Status Single

Hobbies Listening Music, Trekking, Rock Climbing.

Declaration:

I am confident of my ability to work in a team. I hereby declare that the information provided above is true to the best of my knowledge.

Kundan.S.Nikalje

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